Yard Management Solutions interview questions

About a month after receiving my application, I received an apologetic email saying they were sorry it took so long to get back, but they were interested in me. I gave them the benefit of the doubt and continued the process. The initial interview was a casual conversation with the CTO, which was very informal and basic. Shortly after the interview, the HR person emailed, telling me the interview went very well and they wanted to move forward, so she asked me for references, which I provided. My references said they were never contacted and I never heard anything from the company again. They come across as extremely disorganized and do not conduct themselves with professionalism.

Pretty basic. Received an email from the recruiter (who ended up being related to the owner, maybe married), scheduled a screening. They spent too long reading from a power point about the company itself. Straightforward simple questions. The major red flag here is that this isn't really a Manager role. They're looking for someone to be a front line customer service representative and stating there is room to grow into the managerial role. Classic bait and switch. When I broached this subject during the interview it became awkward and obvious they weren't prepared for that conversation. Also, the amount of times they referred to themselves as a "family" company was over the top. The recruiter did not even have the courtesy to follow up even after two emails.