iQor Interview Questions | Glassdoor

iQor Interview Questions

Updated Jun 15, 2018
167 Interview Reviews

Experience

Experience
57%
23%
20%

Getting an Interview

Getting an Interview
57%
17%
12%
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2
1

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Average

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Candidate Interview Reviews

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  1.  

    Agent Interview

    Anonymous Employee in Charleston, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at iQor (Charleston, SC).

    Interview

    Interview was a breeze. They don't make you feel uncomfortable. They also accommodated my start date. You can't miss a day in training so let them know about plans and appointments.

    Interview Questions

    • Am I flexible as far as scheduling.   1 Answer

  2.  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Interview

    Terrible they don’t care will hire anyone. They don’t care who you are. They promote through favoritism so if your not a favorite good luck. He barely asked me any questions.

  3.  

    Senior Agent Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took 1+ week. I interviewed at iQor (Plano, TX) in April 2018.

    Interview

    The interviewer was relaxed but very efficient. They showed me areas of the company and gave me an accurate sense of the work environment. The questions were to the point and professional, but the overall time was friendly and conversational.

    Interview Questions

    • Why are you changing careers?   1 Answer

  4.  

    Call Center Representative Interview

    Anonymous Employee in Richards, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through a recruiter. The process took 4 days. I interviewed at iQor (Richards, TX) in April 2018.

    Interview

    the interview itself was a very Short interview. it was a very casual setting and an easy going process, felt like interviewer really just wanted to get to know your personality.

    Interview Questions

    • What would you say are your strengths? Why did you leave your last job?   Answer Question

  5.  

    Agent Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at iQor (Plano, TX) in February 2018.

    Interview

    Quick 15 min intvw, no typing test. He discerned quickly that I had call center experience and could easily talk with people on the phone. Liked that I have a MBA. Offered possible training or other professional jobs possible.

    Interview Questions


  6.  

    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at iQor (Richardson, TX) in January 2018.

    Interview

    easy and fast. however bad communication. didn't hire me right away. I had to wait for a training class to open. they wouldnt tell me if i was hired so i had to keep calling. but overall it was good.

    Interview Questions

    • do you have any customer service experience?   1 Answer

  7. Helpful (8)  

    Customer Service Agent Interview

    Anonymous Employee in Crestview, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took a week. I interviewed at iQor (Crestview, FL).

    Interview

    First a 15 minute phone screening. Then and in person interview and a y cord exercise. The interview process is very very easy and straight forward. Took about 4 days for them to contact me after my application was put in.

    Interview Questions

    • Why do you want to work here?   Answer Question
    • What were some positive things about your last job?

      What were some negative things?   Answer Question
  8.  

    Customer Service Representative Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at iQor (Charlotte, NC) in November 2017.

    Interview

    It was pretty simple! I completed the application one day was called the next for an interview. Went in the very same day... sat with a manager for about 5 minutes and I was offered a position. Got my offer letter in the email immediately and that was that!

    Interview Questions

    • Have you ever worked for a utility company?   1 Answer

  9. Helpful (8)  

    Customer Care Representative Interview

    Anonymous Employee in Miramar, FL
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at iQor (Miramar, FL).

    Interview

    Very short. I was asked to take a typing test. I was also asked of my experience and was hired shortly after. I waited until my background information went through and started working the following week.

    Interview Questions

    • Why should we choose you to work with Iqor?   1 Answer

  10.  

    Customer Service Agent Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 1+ week. I interviewed at iQor (Houston, TX) in September 2017.

    Interview

    I filled out an online app and was contacted in 3 days by a recruiter. I did a prescreen over the phone and went in for a face to face interview in 2 days. The interview went well and very easy to get through. I interviewed at the Houston Office. I was offered the job and I accepted. The next week I did my drug screen and background. Was asked to come in for on boarding a week later!!! So far so good!

    Interview Questions


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