iQor Interview Questions | Glassdoor

iQor Interview Questions

Interviews at iQor

213 Interview Reviews

Experience

Experience
63%
20%
17%

Getting an Interview

Getting an Interview
57%
16%
12%
7
5
2
1

Difficulty

1.9
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee in Charleston, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took a week. I interviewed at iQor (Charleston, SC).

    Interview

    Interview was a breeze. They don't make you feel uncomfortable. They also accommodated my start date. You can't miss a day in training so let them know about plans and appointments.

    Interview Questions

    • Am I flexible as far as scheduling.   1 Answer

  2. Helpful (3)  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at iQor in October 2014.

    Interview

    It depends on the campaign that you apply but it was a very easy interview process, they sit you and like 10 others in a room together. It was a group interview and then if you were selected for the position they allowed you to stay until the end of the interview process.

    Interview Questions

  3.  

    Agent Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at iQor (Plano, TX) in February 2018.

    Interview

    Quick 15 min intvw, no typing test. He discerned quickly that I had call center experience and could easily talk with people on the phone. Liked that I have a MBA. Offered possible training or other professional jobs possible.

    Interview Questions


  4.  

    Agent Interview

    Anonymous Employee in Plano, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    The process took 3 days. I interviewed at iQor (Plano, TX) in August 2018.

    Interview

    Applied online and the next day received a call to complete an in person interview. The interview was scheduled for the day after, only last 10 minutes. Very straight to the point but covered all the information needed. The interviewer asked me to explain my background a bit and what I was looking to receive for pay. He told me that I was a great fit but the hiring manager would make the final decision. The day after my interview, I received an email with an offer for a Sr. CSR role vs CSR I applied for. Very easy process.

    Interview Questions


  5.  

    Agent Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at iQor (Charlotte, NC) in July 2018.

    Interview

    easy. group interview. not that many question. if you have customer experience you will thrive. Very nice people. I dressed very professional. make sure your bring pen and paper to write the details down.


  6.  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Interview

    Interview process was fairly easy. You complete the application online and come in for the interview if you get the job offer they’ll let you know you have two days to get drug tested. After that is orientation.

    Interview Questions

    • What are three qualities a customer service agent should have?   Answer Question

  7.  

    Agent Interview

    Anonymous Employee in Charlotte, NC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at iQor (Charlotte, NC) in May 2018.

    Interview

    a phone call and a few questions that was really it basically . It wasn't hard at all. It was the easiest interview I ever had. I would recommend applying for Iqor.

    Interview Questions

    • 1. What was the most difficult call you had and how did you resolve the issue?   1 Answer
  8.  

    Agent Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview

    Interview

    Terrible they don’t care will hire anyone. They don’t care who you are. They promote through favoritism so if your not a favorite good luck. He barely asked me any questions.


  9.  

    Agent Interview

    Anonymous Employee in Houston, TX
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at iQor (Houston, TX) in May 2019.

    Interview

    Did the application, took up to 2 weeks for a Phone Interview. The phone interview had simple easy questions, followed up with a next day Face to face Interview. Easy process

    Interview Questions


  10.  

    Agent Interview

    Anonymous Employee in North Charleston, SC
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. I interviewed at iQor (North Charleston, SC) in March 2014.

    Interview

    They asked about experiences in dealing with other people. My personal strengths and weaknesses. Being a call center, they consider how you sound during the first call. The questions are easy and seem to focus more on presentation skills.

    Interview Questions

    • Give an example of one time you handled a tough situation.   Answer Question

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