They ask if you were dealing with a difficult customer how would you handle it and tell me about a past experience when you suggested something to a company to make it better
1
Accepted offer
Positive experience
Easy interview
Application
I applied online. The process took 3 months. I interviewed at lululemon (Tampa, FL) in Jun 2022
Interview
It was a group setting with about 40 of us answered a few basic questions about customer service everyone went around and answered, it took about 3 months for them to get back to me to tell me i got the job.
Interview questions [1]
Question 1
name a time you think you went anime above abs beyond for a customer
The interview was a very simple process. Amazing group interview and than individual, staff was very nice, asked more questions about yourself. It was a pleasure Pros: Nice, easy, smooth Cons: LONG PROCESS
I believe there was a phone interview. There was also a group interview involved that you came in person for and they asked questions to the group and you could jump in to answer at any point. Then got request for availability shortly after the interview
Interview questions [1]
Question 1
Tell us about your best customer service experience