Inside Sales Representative Job Description

What is an Inside Sales Representative?

As an Inside Sales Representative you will work with customers to ensure a smooth sales process. You will demonstrate excellent customer services and professionalism during in store and follow up with customers. You will develop leads and seek opportunities to present additional products to current customers.

You could be the ideal candidate if you have a GED or H.S. diploma with 3 years of experience in commission sales. You must possess excellent customer service skills and have marketing and sales acumen to develop leads and explain the products addressing questions and concerns in order to make sales. You need to have the ability to stand for long periods of time and work with the sales teams in support of team goals. A background check is required before an offer can be extended.

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Inside Sales Representative Job Description Template

Job Overview

XYZ Inc. is a leading company in our industry in the region. We're proud of our 4.2 Glassdoor rating from our employees. We're now hiring a Inside Sales Representative to help us keep growing. If you're excited to be part of a winning team, XYZ Inc. is a perfect place to get ahead. You'll be glad you applied to XYZ Inc.

Responsibilities for Inside Sales Representative

  • Responsible for product knowledge to answer customer questions
  • Greet customers and create rapport
  • Responsible closing deals and processing payments
  • Responsible for customer follow-up
  • Developing leads and referrals
  • Create personal marketing plan
  • Achieve monthly sales quotas
  • Use excellent oral communication and best practices in customer service when interacting with customers

Qualifications for Inside Sales Representative

  • 3+ years of experience in commission sales
  • Background check, required
  • Possess excellent customer service skills
  • Must be knowledgeable on store products
  • Excellent oral communication skills
  • Ability to lift up to 30 pounds
  • Ability to stand for long periods of time
  • Willingness to work varied shifts that change weekly
  • Ability to establish rapport and closing sales

Employers: How to Write Great Job Descriptions

  • Be sure to mention requisite years of experience and educational requirements
  • Tell job seekers what's unique about your company and job
  • Ideal length is a few paragraphs or about 200 words
  • Make sure to use appropriate paragraph breaks and bullet points so it’s easy on the eyes.

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