Practice Manager Job Description

What is a Practice Manager?

Practice managers are responsible for the daily operations of a medical office or clinic, from managing staff to handling patient interactions. Duties include assisting with the onboarding process of new hires, providing training for staff, ensuring legal obligations are met and handling patient complaints and concerns effectively. In terms of career advancement, a practice manager may progress into a directorial or executive role.

Practice managers almost always have an undergraduate degree in nursing or healthcare management. Due to the level of control given to practice managers, most companies require extensive experience working in a managerial position in a clinical or medical setting. Beyond a strong understanding of administrative healthcare systems, successful practice managers also possess excellent customer service, strong leadership and organizational skills.

Practice Manager Job Description Template

Job Overview

Come work at Example Co., a leading firm in our industry in the metro area. We're pleased to have a 4.0 Glassdoor rating. We are looking to hire an experienced Practice Manager to help us keep growing. If you're hard-working and dedicated, Example Co. is an ideal place to get ahead. Apply today!

Responsibilities for Practice Manager

  • Manage and oversee the business affairs of healthcare practices
  • Supervise and oversee the overall staff performance
  • Screen and interview candidates for job openings
  • Provide training and educational material for staff
  • Ensure legal obligations are met at all times
  • Handle patient complaints and concerns
  • Greet patients who enter the facilities with warmth
  • Maintain updated medical records of patients

Qualifications for Practice Manager

  • Proven experience working in a managerial position in a clinical or medical setting
  • Strong understanding of healthcare administration and management
  • Familiar with administrative software for healthcare systems
  • Excellent verbal and written communication skills
  • Strong leadership and organizational skills
  • Excellent customer service with a client focus
  • Flexible to work weekends and overtime where required
  • Able to travel to meetings and to attend conferences as necessary
  • Able to sit, stand and move around for long hours at a time

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