We’re a creative and experiential marketing agency producing unforgettable brand experiences for major brands, specializing in live events, A/V production, integrated campaigns, digital engagement, social amplification, creative design, and sales enablement strategies that drive measurable business impact.

We’re expanding our team and looking for a Manager Marketing Operations based in Southern California. This is a key tactical execution role responsible for delivering high-quality, on-time, and on-budget experiential marketing programs. Reporting to the VP Marketing, this position focuses on translating brand experience strategies into flawless day-to-day execution across multi-vertical client programs (campaigns, digital integrations, incentive programs, hybrid activations, sales enablement tools, etc.).

This role emphasizes strong project management (utilizing Monday.com), cross-functional coordination, client communication, operational excellence, and solid foundation in marketing strategy. While highly collaborative with leadership, the Manager operates as an individual contributor without direct reports, focusing on hands-on delivery and supporting the team in execution and driving operational efficiency.

Key Responsibilities

Project & Program Execution – 60%

• Lead end-to-end project management for assigned client programs, including building and maintaining detailed timelines, budgets, resource plans, deliverables, and risk management.
• Manage day-to-day client deliverables, asset coordination, version control, approval processes, and status reporting.
• Ensure seamless cross-functional collaboration with A/V, creative design, graphic design, video production, social/digital, and other internal teams.
• Serve as the primary operational point of contact for clients on assigned accounts/programs.
• Able to quickly identify potential issues before they happen, misalignment with strategy, scope creep, and ability to problem solve.
• Track progress, proactively surface issues, and implement solutions to keep projects on track.

Operational Coordination & Delivery – 20%

• Partner closely with the Senior Manager, Marketing Operations on workload balancing, prioritization, and execution support.
• Execute operational tasks with precision while maintaining strong alignment with the strategic vision set by the Director of Brand Experience and Senior Brand Experience Managers.
• Facilitate internal status meetings, client update calls, and cross-team alignment sessions.
• Support on-site event production and logistics as required for assigned programs.

Process Support & Continuous Improvement – 10%

• Utilize and help refine standardized templates, workflows, and project management best practices.
• Contribute ideas for operational improvements and efficiency gains.
• Support the onboarding and rotational development of Marketing Associates by providing guidance on project tasks and best practices.

Sales & Strategy Support – 10%

• Provide accurate timelines, resource estimates, and operational feasibility input during proposal development and scoping.
• Participate in internal proposal reviews and pitch preparation as needed.
• Capture post-project learnings and feed operational insights back to strategy leads.

Education, Qualifications & Experience

• Bachelor’s degree in Marketing, Business, Communications, Project Management, or related field.
• 3-5+ years of experience in marketing operations, project management, or experiential/event marketing in an agency or client-services environment.
• Demonstrated success managing complex, multi-channel programs with multiple stakeholders.
• Proficiency with project management platforms (Asana, Monday.com, Smartsheet, etc.) and collaboration tools.
• proficiency preferable.
• PMP or similar certification is a plus.

Physical & Mental Requirements

• Exceptional organizational skills and meticulous attention to detail.
• Ability to thrive in a fast-paced environment while managing multiple projects simultaneously.
• Strong written and verbal communication skills with the ability to interact confidently with clients and internal teams.
• Calm, solutions-focused mindset under pressure.
• Willingness to support occasional on-site activations or client meetings (up to 20% travel/on-site) and flexibility during peak periods.
• Collaborative team player with a positive, proactive attitude.

Reporting Structure

• Direct Report To: VP, Marketing

If you’re exceptionally talented but not aligned with the above, this won’t be the right environment.

How to Apply Please send:

• Your resume
• A summary of your experience working with / in a creative agency.
• How this role aligns with your ability to manage experiential marketing projects.
• A short note telling us what excites you about experiential marketing and why you’d be a great fit for this role

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person