Mission To use the power of customer science to simplify the task of protecting and generating revenue.
Description Preact is a cloud-based success solution that helps subscription software companies maximize customer lifetime value by reducing churn, acquiring new customers and increasing revenue. Preact generates health metrics for each user and account by tracking detailed session-level usage. It uses big data analytics, behavioral science, and machine learning to detect patterns and predict which customers are likely to churn, renew or upgrade. The engine then generates specific recommendations of actions businesses can take in response.