Working at ChoicePoint | Glassdoor

ChoicePoint Overview

Work Here? Get a Free Employer Account
Alpharetta, GA
1001 to 5000 employees
Unknown
Subsidiary or Business Segment
Unknown
$500 million to $1 billion (USD) per year
Insurance Services Office, TransUnion, US Investigations Services
ChoicePoint wants its customers to be able to make informed decisions. ChoicePoint provides risk management and fraud prevention information, primarily to the insurance industry. Its insurance services division provides such underwriting and claims information as motor vehicle ... Read more

ChoicePoint Reviews

3.3
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
ChoicePoint Chairman and CEO Derek V. Smith
Derek V. Smith
11 Ratings
  • "ChoicePoint was a fast-paced environment with lots of growth opportunities; while still providing a fun atmosphere."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Strategic Account Manager in Atlanta, GA
    Former Employee - Strategic Account Manager in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at ChoicePoint full-time (More than a year)

    Pros

    Very friendly relaxed atmosphere; expectation that the employees could contribute as much to the corporate vision as the executive leadership contributed.

    Cons

    While the company prides itself on a relaxed atmosphere, it was a bit too relaxed. There was not enough analysis of areas that were not directly positioned at corporate.

See All 13 Reviews

ChoicePoint Interviews

Interview Experience

Interview Experience
33%
0%
66%

Getting an Interview

Getting an Interview
33%
33%
33%

Interview Difficulty

3.3
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 6 weeks. I interviewed at ChoicePoint.

    Interview

    The position entailed supervision of 6 customer service reps, who were responsible for answering telephone calls and e-mails from our clients. These clients usually had questions about the status of their reports. The management team was looking for someone who had customer service skills and who could also lead a team. There was a phone interview as well as a panel discussion about two weeks later.

    Interview Questions

    • Most frequent scenario was presented about how to handle a difficult customer situation while maintaining the customer relationship.   Answer Question
See All 3 Interviews

ChoicePoint Awards & Accolades

  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2008

ChoicePoint Locations

Work at ChoicePoint? Share Your Experiences

ChoicePoint
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or