Working at Computer Aid | Glassdoor
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Computer Aid has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

Computer Aid Overview
Allentown, PA
1001 to 5000 employees
Company - Private
IT Services
$500 million to $1 billion (USD) per year


CAI is a leading business technology services firm committed to helping private and public organizations drive value‭, ‬improve productivity‭, ‬and enhance customer experience‭. ‬The firm specializes in digital ... Read more

Mission: CAI is committed to being purpose-driven, prioritizing client success, employee well-being, and serving the community.

Computer Aid Reviews

  • "Love Working Here Great People"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Executive in Chicago, IL
    Current Employee - Client Executive in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Computer Aid full-time (More than 5 years)


    They really make an effort to help advance your career. Great Team environment


    No 401(K) match for employees by the company

    Advice to Management

    Keep allowing the associates to learn and grow

See All 265 Reviews

Computer Aid Photos

Computer Aid photo of: Allentown PA Office
Computer Aid photo of: CAI Newark Office
Computer Aid photo of: Harrisburg Office
Computer Aid photo of: 2017 Torch Award for Marketplace Ethics
Computer Aid photo of: CAI Cares Midwest Food Drive
Computer Aid photo of: CAI Cares Volleyball Teams for Easterseals
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Computer Aid Interviews



Getting an Interview

Getting an Interview





    Systems Administrator Interview

    Anonymous Employee in Telephone, TX
    Accepted Offer
    Negative Experience
    Easy Interview


    I applied through a staffing agency. The process took 2 weeks. I interviewed at Computer Aid (Telephone, TX) in November 2019.


    I found the job via online and contacted the temp agency recruiter that posted it in Florida. He did a basic phone interview and then setup a phone interview with Computer Aid. The questions were fine and mostly covered my background and knowledge of the software. Shortly after I was offered the job and accepted it. I given a contract that I signed and went to take my urine test. I put in my two weeks notice at my current job and since this position was in Allentown PE and I am out of Oklahoma I started packing up and found a room to rent online. I paid $30 for a background check for the renter and with 4 days left before my starting day I went online to book my flight. Luckily I checked my e-mail and there was an e-mail from the temp agency recruiter who said that I cannot work at Computer Aid because of a credit check they did on me. (back in 2014 when I was going through a divorce, my wife that was living at the family home without decided to to keep the monthly credit card payments and my student loan I was having her pay online. I never even knew about it until several years later when I went to have one of credit companies send me a new card that I could use. During that time the credit companies got judgements against me that I had on clue had happened. So naturally I was so upset that I thought I wouldn't be liable so another 2 years of legal help and research went by that I came to my answer that I would have to pay for them so I have the ones that were not written off down to about $6,000 and my student loan down to about $8,000). The gentlemen that I interviewed with at CAI was really nice and was left in the dark on the whole thing. It really hurt me emotionally and financially. I didn't have a job after I had put my notice in to quit and after years of being responsible I got punished severally because of a small window where I made a mistake. It wasn't like I was going to be handling money, I understand that. But for a systems job. It should be illegal.

    Interview Questions

    • Give us a rundown on your employment and education history.   1 Answer
See All 38 Interviews

Company Updates

  • COVID-19

    CAI contributes $100,000 to Feeding America's COVID-19 Response Fund and extends the opportunity to employees and businesses to join the effort.

  • CAI Awards More Than $400K to Nonprofit Organizations Across Pennsylvania

See AllSee All

Computer Aid Awards & Accolades

  • Lehigh Valley Top Workplaces: 2014, The Morning Call, 2014
  • Entrepreneur Impact Award: Lehigh Valley, Governor's ImPAct Award, 2014
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