Working at DigitalGenius | Glassdoor

DigitalGenius Overview

San Francisco, CA
51 to 200 employees
2013
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
Competitors

Unknown

DigitalGenius is the AI platform that puts customer support on autopilot by understanding conversations, automating repetitive processes and delighting customers. The platform is powered by deep learning that understands customers’ objectives, then drives automated ... Read more

Mission: DigitalGenius leverages deep learning to understand customer service queries, then resolves them by automating backend processes through a robust set of APIs. This enables end-to-end case resolution of the common repetitive journeys without human intervention, freeing agents to ... Read more

DigitalGenius Reviews

  • Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Ops in San Francisco, CA
    Former Employee - Sales Ops in San Francisco, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at DigitalGenius full-time (Less than a year)

    Pros

    Great Company, Nice people, Caring.

    Cons

    None that I can think of.

    Advice to Management

    No advice that I can think of.

See All 29 Reviews

DigitalGenius Photos

DigitalGenius photo of: DG Team Photo
DigitalGenius photo of: Yummy!
DigitalGenius photo of: Thumbs Up or Down?
DigitalGenius photo of: Who wants cake?
DigitalGenius photo of: A team that runs together wins together!
DigitalGenius photo of: Picnic Time
See All PhotosSee All

DigitalGenius Interviews

Experience

Experience
44%
0%
56%

Getting an Interview

Getting an Interview
78%
22%

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Ops Interview

    Anonymous Employee in San Francisco, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at DigitalGenius (San Francisco, CA) in January 2018.

    Interview

    Simple phone call and a round of interview going in the office. We had a nice talk in the office and was able to learn more about the company and what they were looking for in the hire. It isn't a super hard interview so no need to be nervous.

    Interview Questions

See All 9 Interviews

DigitalGenius Awards & Accolades

Let us know if we're missing any workplace or industry recognition – Add Awards

Work at DigitalGenius? Share Your Experiences

DigitalGenius
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or