Description Direct Insite helps give its customers insight into their customers. The company's hosted software and services provide data mining and analysis, reporting, electronic invoice management, and electronic bill presentment and payment functions. Its products are used to manage such functions as customer service workflows, order processing, dispute resolution, and accounts payable and receivable. Direct Insite serves clients in more than 60 countries, with its applications available in 15 languages and all major currencies. IBM is responsible for 51% of the company's sales, while EDS accounts for 46%.