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Goodwill Overview

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Rockville, MD
501 to 1000 employees
Nonprofit Organization
Social Assistance
$25 to $50 million (USD) per year
Salvation Army, City of Hope, St Vincent De Paul Store
Through the power of work, Goodwill of Silicon Valley generates revenue and re-invests into the community through programs that give people the tools to live independent lives. Most people think of Goodwill as a donation and retail operation, but it is so much more than that ... Read more

Mission: Goodwill of Silicon Valley’s mission is to support our employees, our customers and people with challenging barriers to employment; to raise their standard of living and improve their lives through our services and social enterprise.

Goodwill Reviews

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Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
871 Ratings
  • "Good place for first experiences"

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time


    They pay above minimum wage, they care about their workers


    Very repetitive work, coworkers weren't very friendly to costumers

    Advice to Management

    They should work on keeping the stores more clean and hire staff that's friendly.

See All 3,106 Reviews

Goodwill Photos

Goodwill photo of: dropping off the bin (Photo thanks to Flickr user rick, available under by v2.0)
Goodwill photo of: Front Entrance
Goodwill photo of: main entrance
Goodwill photo of: front
Goodwill photo of: donation drop off
Goodwill photo of: Shoes for Days at Seattle Goodwill
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Goodwill Interviews



Getting an Interview

Getting an Interview





    Training Facilitator Interview

    Anonymous Interview Candidate in Bowling Green, KY
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 2+ months. I interviewed at Goodwill (Bowling Green, KY).


    Applied for the position in early January. After about a month and a half (almost 45 days), I reached out to see the status of my application. I was immediately contacted by a representative and asked to interview. The interview itself was pretty simple and the committee was able to accommodate to me and gave me a virtual interview, rather than an in-person interview. I was told to prepare a 10 minute presentation, but given no further instructions. Once the interview started, the committee did not know how to set up the webinar, so I was on webcam, but they were not. Ultimately, I did a phone interview and shared my screen for my presentation. During the interview I answered questions honestly and elaborated on certain questions. After about 3 questions, I was told “you’re doing very well, but you still have about 30 questions to answer and we still have to hear you presentation and we only have 40 minutes to compete this interview.” I felt rushed and was unable to answer questions honestly, which led to the rest of my interview being sub-par. I understood that they had to conduct interviews fairly and every candidate needed to have a similar experience, but I felt like the entire process was very unprofessional and they were just asking questions as a formality and not listening to what I was saying.

    After the interview, I was told I would hear something back (with a yes or no) within a week. 3 weeks later I reached out because I had zero communication with the company. I reached out and immediately received an automated email stating that I had not received the position. At this point I had already received a few other interviews with other organizations and would not have accepted anyway, but it would have been nice hear something back from them sooner.

    The organization is fantastic and I could tell that the employees love their jobs and are doing great things, however communication is very important when applying with this organization.

    Interview Questions

    • Most questions were formal interview questions. Ex: “tell me about a time when...” or “what would you do in this scenario...”   Answer Question
See All 686 Interviews

Goodwill Awards & Accolades

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