Goodwill Interview Questions | Glassdoor

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Goodwill Interview Questions

Updated Jan 17, 2018
662 Interview Reviews

Experience

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Getting an Interview

Getting an Interview
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Candidate Interview Reviews

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  1.  

    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    Dual interview experience lasted roughly about 30 mins. General interview questions. Really relaxed setting and extremely personable. They explained the job title what to expect with the customers. Overall do you think you could handle this

    Interview Questions


  2.  

    Hanger Interview

    Anonymous Interview Candidate in Gainesville, FL
    Declined Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 2 days. I interviewed at Goodwill (Gainesville, FL).

    Interview

    Was a very weird interview basically asked me about myself. Then manager went onto just talking about a whole lot of numbers and what the job description was. I personally think it was to much for the pay. They expect 175 peices of clothing checked for flaws and hung within an hour. Plus cross training as well as doing every role in the store.

    Interview Questions

  3.  

    ECommerce Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at Goodwill.

    Interview

    Preliminary phone interview. Very pleasant recruiter, but obviously knew they were in a bad position because the first question asked had to do with salary. This was before there were any details about the position given. Learning more about the position only made the eventual salary range quoted that much less appealing. Imagine paying an ecommerce manager position with 15+ direct reports $30-$40K/year! No thank you. I knew that Goodwill had a reputation for underpaying, but I was shocked at how low they went on an essential position like this.

    Interview Questions

    • Immediately asked about my salary requirements.   1 Answer

  4.  

    Workforce Development Specialist Interview

    Anonymous Employee in Calumet, MI
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Goodwill (Calumet, MI).

    Interview

    easy 2 interviews. One with the manager and one with their supervisor. there is an easy list of questions they are mandated to ask from the company. If you make it to the second interview, you almost definitely will get hired

    Interview Questions

    • what part of the job description do you feel you will struggle with the most   Answer Question

  5.  

    Lot Attendant Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Goodwill (New York, NY) in January 2018.

    Interview

    Basic questions, physically fit, ever been pushed to break rules, examples of how you would handle situations. Previous experience and how it would be helpful in position applying for. At your 3 month assessment, how would people describe your performance?

    Interview Questions

    • at your 3 month assessment how would people describe your performance?   Answer Question

  6.  

    Store Manager Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Difficult Interview

    Application

    I applied online. I interviewed at Goodwill in December 2017.

    Interview

    I had a 30 min phone interview and then was invited to “Talent Day”. I was told to prepare a 6 minute presentation that answered 5 questions that they emailed to me. Talent day was from 10am to 3pm. Despite being given an agenda upon arrival talent day was very disorganized and demeaning. Six applicants, myself included were subjected to humiliating games and silly tasks while 7 people from corporate “observe our behavior”. I felt like part of some dog and pony act for their entertainment. The group of observers sped through the agenda so they could finish their day early at 1. I was called the following Monday for another interview that Friday. Friday’s interview was with 4 people, three of which had been observers on talent day. I was put through another approx. 30 min interview and asked what I would do in my first 30 Days, I wanted to clarify if I was interviewing for store manager , I was asked, “did you read the job description?” And then I was told, “she is manager of this location and she is manager of the other location, would you be interested in another position if it was offered?” I was then told to answer the question as if it was for the manager position. The following Monday I was offered team leader at the location I had not applied and for very little money considering I would be leading mentally handicapped people and I do not have the training to work with mentally disabled people...I do however have experience in retail management and Store Manager was the position I had applied for and thought I was interviewing for. My time, energy, and extremely limited resources were wasted on 3 interviews for a position that did not pay me enough to pay my rent and bills. The whole process took approx. 4 weeks.

    Interview Questions

    • Introduce yourself, where you are from and what you thought you wanted to be when you became an adult.   Answer Question
    • Describe the work experience that best defines who you are as a person and the unique qualities that you would bring to Goodwill.   Answer Question
    • Tell us of an important life lesson you have learned that you feel is important to share with others.   Answer Question
    • What would your best friend say about you? (The good, the bad, and the ugly)   Answer Question
    • On your 80th birthday, reflecting back on your life, what will you hope to be some of your most cherished accomplishments, memories and dreams.   Answer Question

    Reasons for Declining

    It wasn’t the position I applied for and I didn’t have the training to work with mentally handicapped people.


  7.  

    HR Business Partner Interview

    Anonymous Interview Candidate
    No Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Goodwill in December 2017.

    Interview

    Initial 45 minute phone interview and then second interview with hiring manager and additional HR team member. Very welcoming and positive demeanor and I was impressed with caliber of HR leader as well as the mission. I didn’t continue in the process as timing of my relocation did not work with their timeframe for hiring.

    Interview Questions

  8.  

    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Goodwill.

    Interview

    The interview process was quick. There is a phone interview then the second in person interview. It was very quick and an average interview. I had a lot of questions and all were answered in great detail.

    Interview Questions


  9. Helpful (1)  

    Sales Associate/Cashier Interview

    Anonymous Employee in Sacramento, CA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at Goodwill (Sacramento, CA) in November 2017.

    Interview

    very easy they asked 3 questions asked if I had any question for them then they decide to hire me on sight the process was very easy as long as you answer the question well or what they want you to say you will get hired

    Interview Questions

    • what was one of your biggest obstacles to overcome?   1 Answer
    • what did you most enjoy about working at you previous job?   Answer Question

  10.  

    Team Leader Interview

    Anonymous Employee in Montgomery, OH
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at Goodwill (Montgomery, OH) in November 2017.

    Interview

    It took 1 1/2 hrs with 2 people sitting a dirty table in the very back of the place asking me zillion questions and willing to bypass the background check since I worked there 5 yrs ago.

    Interview Questions


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