Goodwill Interview Questions
Updated Sep 20, 2023
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Interviews at Goodwill
Interviews for Top Jobs at Goodwill
- Cashier (94)
- Sales Associate (93)
- Retail Sales Associate (46)
- Sales Associate/Cashier (35)
- Cashier/Sales Associate (33)
- Store Manager (30)
- Assistant Manager (24)
- Donation Attendant (24)
- Case Manager (20)
- Employment Specialist (16)
- Processor (16)
- Assistant Store Manager (15)
- Store Associate (15)
- Production Associate (14)
- Manager (13)
- Job Coach (9)
- Administrative Assistant (9)
- Retail Associate (8)
- Intern (7)
- Merchandise Processor (7)
- Human Resources (7)
- Software Engineer (6)
- Sorter (6)
- Recruiter (6)
- Material Handler (6)
- Key Holder (5)
- Retail Supervisor (5)
- Project Manager (5)
- Cashier/Processor (5)
- Supervisor (5)
Anonymous Interview Candidate in Lagrange, GA
I interviewed at Goodwill (Lagrange, GA)
I was on time for interview but manager not at work due to being home with a sick child. Manager never called me back. I went in store and asked for her later
Anonymous Interview Candidate in Georgetown, TX
I applied online. The process took 5 days. I interviewed at Goodwill (Georgetown, TX)
Zoom interview followed by another 3 rounds of interview all meet and greets feels like they are a formality to conduct over all a very easy interview with everyone just look and answer confidentally
- describe a situation where you provided excellent customer service? give me an example of a time where you identified a development need for one of your direct reports tell me about a time when you were challenged
Anonymous Employee
I applied online. I interviewed at Goodwill
As far as I can remember, the only interview that was necessary was learning how to count back change to customers. There were no other real interview questions asked before the position was offered.
- As described above, was asked to demonstrate counting back change.
Anonymous Interview Candidate in London, England
I interviewed at Goodwill (London, England)
Interview Process was good and satisfactory. They asked questions on my education.25) What is co-sourcing? Co-sourcing is neither in-sourcing nor outsourcing. In this outsourcing type, some part of work is done by the organization, and other work is done by the vender. In the night shift, all the business work is done by the organization.
- What are the services which come under voice support? Define multi outsourcing
Anonymous Interview Candidate in New Orleans, LA
I interviewed at Goodwill (New Orleans, LA)
Very smooth process. Good to know about the company values and mission. I spent a couple of days prior reviewing the role and ways I can add value to the company
- What is something that brings you joy?
Anonymous Interview Candidate in Gurgaon, Haryana
I interviewed at Goodwill (Gurgaon, Haryana)
Two round. It was nice to give it. Loved it. Try yourself you will understand yourself. All the best. Best of luck. Process is straight forward. Nice experience. But did not do my best.
- What is your goal for future?
Anonymous Interview Candidate in Buckeye, AZ
I interviewed at Goodwill (Buckeye, AZ)
i was interview by two people because the lead interviewer was training another employee to do interviews, i was surprised with how easy the interview was although but i dont think im going to get a call back seeing as how the interviewer really wanted me to know that they may not call and i should apply to a different store
- They asked me how i would be interacting with customers and how i would handle different situations whether it have to do with a colleague doing something bad or a customer giving me a hard time
Anonymous Employee in Roseville, MN
I interviewed at Goodwill (Roseville, MN)
It was really chill. Just asked a couple of questions. We sat down in the back room and had questions on paper. So Yeah it would say it was a good and positive process.
- How do you work with others?
Anonymous Interview Candidate
I interviewed at Goodwill
Got a call from the company to talk with the department manager but had to change the time so the HR director took the call instead. Though it was an informative conversation, it was a 30-minute call with 80% of the time listening to stories of how the company came to be from the director. I appreciated the interaction, but I felt a bit as if I did not get a fair chance as my answers to questions were basically dismissed by more stories relating to that question.
- Did you get to visit our website? Why did you apply to Goodwill? Strength and weaknesses.
Anonymous Interview Candidate in Johannesburg
I interviewed at Goodwill (Johannesburg)
It was good thanks and yourself and your family and friends with benefits of eating now I have to go to the mall to buy food for the day then Sunday we cooking and cleaning up the good thanks and yourself and your family and
- Int so I can Uber you are
Goodwill Interviews FAQs
Glassdoor users rated their interview experience at Goodwill as 63.3% positive with a difficulty rating score of 2.15 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Medical Coder and Clerk rated their interviews as the hardest, whereas interviews for Computer Repair Technician and Part Time Cashier roles were rated as the easiest.
The hiring process at Goodwill takes an average of 11.51 days when considering 1,031 user submitted interviews across all job titles. Candidates applying for Computer Repair Technician had the quickest hiring process (on average 1 day), whereas Sorter roles had the slowest hiring process (on average 106 days).
Common stages of the interview process at Goodwill according to 1,031 Glassdoor interviews include:
One on One Interview: 24.18%
Drug Test: 18.25%
Background Check: 14.51%
Phone Interview: 11.27%
Skills Test: 9.91%
Group Panel Interview: 8.11%
Presentation: 5.66%
Personality Test: 3.63%
IQ Intelligence Test: 2.69%
Other: 1.79%
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