Goodwill Reviews

Updated Jun 4, 2020

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3.1
53%
Recommend to a Friend
58%
Approve of CEO
Goodwill President and CEO Steven C. Preston (no image)
Steven C. Preston
236 Ratings
Pros
  • "I love talking with people helping people I'm becoming a team player(in 133 reviews)

  • "I worked full-time at Goodwill Commons(in 109 reviews)

Cons
  • "Upper management only cares about profit even if it means cutting hours of dedicated employees(in 190 reviews)

  • "Sometimes the hours are cut due to no donations(in 179 reviews)

More Pros and Cons
  1. "Awesome people to work with."

    5.0
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - Sales Associate/Cashier in Hagerstown, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time for more than a year

    Pros

    They try to make your schedle work with your life.

    Cons

    Things constantly change and customers get upset

    Goodwill2019-09-08
  2. "Goodwill Retail"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier in Show Low, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time for more than a year

    Pros

    Worked with great people always

    Cons

    Wish I was full time

    Goodwill2020-06-04
  3. "Goodwill of the Fingerlakes"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Outreach Coordinator in Rochester, NY
    Recommends

    I have been working at Goodwill full-time for more than 5 years

    Pros

    Great leadership and staff members. Compassionate and caring culture.

    Cons

    Silo mentality within the departments of the agency. The departments don't always share knowledge and resources with other groups.

    Continue reading
    Goodwill2020-05-31
  4. "Eady"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Eligibility Interviewers in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Goodwill full-time

    Pros

    Good benefits friendly people easy

    Cons

    It doesn't really do anything for my brain never get off on time

    Goodwill2020-06-01
  5. "Nice people Fun work"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Production in Portland, OR

    I worked at Goodwill full-time for more than 5 years

    Pros

    Very intriguing job there's never a dull moment

    Cons

    Low pay for hard work

    Continue reading
    Goodwill2020-05-26
  6. "Pretty Cool Place to Work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Wares 
    Recommends
    Positive Outlook

    I worked at Goodwill full-time for more than a year

    Pros

    Hours, people, nice and busy, benefits, pay, knick-knacks

    Cons

    None really, was all really fun.

    Continue reading
    Goodwill2020-05-24
  7. "Good"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Cashier 
    Recommends
    Neutral Outlook

    I worked at Goodwill part-time

    Pros

    Everyone is nice and easy. If you are doing what you are supposed to be doing, you will be fine.

    Cons

    Dealing with customers is always hard.

    Goodwill2020-05-21
  8. "Positive attitude"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Associate in Bonham, TX
    Recommends
    Positive Outlook

    I have been working at Goodwill part-time for less than a year

    Pros

    Hard work understand quick learner stay on task

    Cons

    At that time not work to go around so I was go

    Goodwill2020-05-20
  9. "Loved the job but.."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Clerk 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time for less than a year

    Pros

    Awesome Job Easy Sometimes Fun Get creative with displays

    Cons

    Some of the policies are ridiculous Favoritism (you’ll have that everywhere) Inconsistent rules

    Continue reading
    Goodwill2020-05-20
  10. "Price sort unload and load and sale floor"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales in Muskegon, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time for more than a year

    Pros

    Work the forklift. Unload load truck how to price and greet cutomer

    Cons

    It good place to for and you learn a lot.

    Continue reading
    Goodwill2020-05-14
Found 4056 reviews