Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated September 21, 2017
2,619 reviews

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3.0
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Goodwill President and CEO Jim Gibbons
Jim Gibbons
730 Ratings

2,619 Employee Reviews

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Pros
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  1. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Moore, OK
    Former Employee - Retail Sales Associate in Moore, OK
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Goodwill part-time (More than a year)

    Pros

    Easy job
    Friendly employees
    Benefits
    There is an opportunity for advancement

    Cons

    Management
    Low pay
    No air conditioning
    Good experience and training
    Did not have the budget ready for new season and had to stop work

    Advice to Management

    Need better management
    Budget money better


  2. "Keep the floor as tidy as possible, interact with customers. You're pretty much the backbone of the stor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Floor Attendant in Houston, TX
    Current Employee - Floor Attendant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than a year)

    Pros

    Easy to do
    manageable
    The employees are friendly
    customers that come in regularly are usually always nice to see

    Cons

    Gets tedious
    The customers can be finicky

  3. "Eligibility Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Colorado Springs, CO
    Current Employee - Manager in Colorado Springs, CO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    Good experience and training.

    Cons

    Did not have the budget ready for new season and had to stop work.

    Advice to Management

    Budget money better


  4. "Production Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Associate in Lombard, IL
    Former Employee - Production Associate in Lombard, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time (More than a year)

    Pros

    Friendly co-workers, good managers, easy work from day to day. Very flexible scheduling (with 2 weeks heads up)

    Cons

    Closing the store is generally long and tiring.


  5. "Customer service retail worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Moundsville, WV
    Former Employee - Retail Sales Associate in Moundsville, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill part-time (More than a year)

    Pros

    Helping others; organization skills; communication; mathematics

    Cons

    Unpleasant people ; tagging clothing

    Advice to Management

    Quit letting gossip fly around


  6. "Minimum wage"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Pros

    Easy to get a job

    Cons

    Minimum wage and very overworked


  7. "loved it!"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time (Less than a year)

    Pros

    meeting new people and learning a whole new career

    Cons

    none that i can think of

  8. "Goodwill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends

    I have been working at Goodwill full-time (More than 8 years)

    Pros

    99% of the staff are wonderful to work with

    Cons

    Sometimes the new procedures implemented tend to favor some employees, but not all; sometimes the policies are unfair


  9. "eh?"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    it is not a warehouse

    Cons

    it's still good will. could be worse i guess


  10. "Career Counselor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill part-time

    Pros

    If you like giving back and using your life experiences to help others, this is a great "feel good and do good experience!!

    Cons

    No cons. A rewarding second career for retirees.


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