Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated January 20, 2019
3,440 reviews

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3.0
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Steven C. Preston
33 Ratings

Employee Reviews

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Pros
Cons
  • "Upper Management is not that great" (in 171 reviews)

  • "If you are in management you will not see an increase in your pay when minimum wage increase" (in 104 reviews)

More Pros and Cons

  1. "Real Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Harvester, MO
    Former Employee - Assistant Manager in Harvester, MO
    Recommends
    Positive Outlook

    I worked at Goodwill (More than 3 years)

    Pros

    Good benefits and family atmosphere

    Cons

    Employee turnover, no set schedules

    Advice to Management

    Make set schedules a reality


  2. "good will is good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    Good will come on they show love

    Cons

    Its goodwill you get the idea very layed back

  3. "It was decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rehab Tech in Brooklyn, NY
    Former Employee - Rehab Tech in Brooklyn, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill (More than a year)

    Pros

    Discounts at the store locations.

    Cons

    With it being a no profit the wages are low.


  4. "Good organization with a great mission."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Phoenix, AZ
    Former Employee - Operations in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    All about giving people a second chance, involvement in the community and giving back to the community.

    Cons

    In need of better leadership development programs and support from senior leadership for those programs.

    Advice to Management

    Continue community outreach. Invest and ensure there is dedicated time in developing store leadership.


  5. "Hanger"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Very friendly people and it felt like a family at my store. Everyone was so nice and I love working here

    Cons

    A lot of pressure to hang if you are a hanger, many people at my store quit without notice which was kind of awful.


  6. "The best thing that happened to me!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in DuBois, PA
    Current Employee - Sales Associate in DuBois, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Wonderful people, a way to give back to your community, flexible schedules, life skills, predictability, you know you’re working for a good cause, great first job

    Cons

    Not the best pay, a lot of work, can be stressful, not the cleanest

    Advice to Management

    Honestly not much!! Maybe a little more positive reinforcements or rewards/feedback for employment but other than that, keep up the good work :)


  7. "goodwill or badwill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Specialist in Fairfield, IA
    Current Employee - Production Specialist in Fairfield, IA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than 3 years)

    Pros

    you get grate customers and co workers

    Cons

    Manager is not always accountable for actions. Does not like the idea if it wasn't own.

    Advice to Management

    Take responsibility more and be more accommodating to personal life of coworkers

  8. "Good place to gain work experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Gary, IN
    Former Employee - Cashier in Gary, IN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time (Less than a year)

    Pros

    First dibs on purchase of donated items.

    Cons

    pay rate is very low.


  9. "Goodwill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Book Processor in Indianapolis, IN
    Current Employee - Book Processor in Indianapolis, IN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at Goodwill part-time (More than a year)

    Pros

    They have goodwill guides to help people, an adult high school for those who haven't completed high school and something for first time mothers.

    Cons

    Part time people don't get benefits, but from what I've heard of benefits (still for full-time people) it sounds good.


  10. "I think that Goodwill is a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time

    Pros

    Things are greatly improving and were hoping to see a lot of growth

    Cons

    I can't think of any right now