Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated November 14, 2018
3,351 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Steven C. Preston
5 Ratings

3,351 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Upper Management is not that great" (in 165 reviews)

  • "I believe all jobs are minimum wage to start" (in 103 reviews)

More Pros and Cons

  1. "Goodwill Manasota"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Retail Technician in Bradenton, FL
    Current Employee - Computer Retail Technician in Bradenton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    To be clear, this is specifically for Goodwill Manasota:

    Employees are a number 1 priority, always. They are willing to invest in employees to further their education, and they aren't afraid to help employees branch out even if it means them moving to another company.

    Cons

    Communication could be better, but it's still better than most places I've been.


  2. "Assistant Retail Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Anonymous Employee in Rockville, MD
    Current Employee - Anonymous Employee in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time (More than a year)

    Pros

    Work Life Balance. Excellent Benefits. Able to move up in the company.

    Cons

    I have on cons at this time.

  3. "Training Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time

    Pros

    Wonderful people to work with and for. They are very upbeat and positive.

    Cons

    The pay is lousy and the health coverage plans which offers fairly decent coverage, are very expensive in contrast to what you're paid. You would essentially be working to pay for your healthcare insurance if you choose their family care plan

    Advice to Management

    Retool your pay scale and find a better health insurance provider and/or group all the nation's Goodwills together under a nationwide plan to get a better insurance rate.


  4. Helpful (1)

    "Cashier/production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Dickson, TN
    Former Employee - Cashier in Dickson, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    insurance benefits if full-time, paid holidays, holiday gift cards

    Cons

    management turnover rate, we had 5 in two years, promises of raises put off past time due to freezes, point system

    Advice to Management

    Stop freezing pay raises. Look into how the store is ran when having high turnover. Managers sitting in the office reviewing every move of certain employees and document bathroom breaks when numbers are still being hit.


  5. "Customer service supervisor/mabager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time

    Pros

    Good people to work with

    Cons

    You loose your best people

    Advice to Management

    Stop hiring from one pool (former Target employees) it’s one mind set


  6. "Air Force Medical Records"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Air Force Medical Records in San Antonio, TX
    Current Employee - Air Force Medical Records in San Antonio, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than 10 years)

    Pros

    Many job opportunities within the company and government contracts. Possibilties are endless for individuals with disabilities.

    Cons

    Normal complaints any employee in every company makes. But small compared to the possibilites this company can achieve

    Advice to Management

    Continue to think bigger, and achieve better for the company, your current and future employees.


  7. "Goodwill... really not so good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Lombard, IL
    Current Employee - Anonymous Employee in Lombard, IL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Goodwill (More than a year)

    Pros

    really flexible, alot of people working, kinda fun

    Cons

    Really rachet alot of work, a lot of donations that come through, if u need a purpose in life this is not it. got 9.50 an hour

    Advice to Management

    payy moree

  8. "The Good, the Bad, and the Ugly"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processing in El Cajon, CA
    Former Employee - Processing in El Cajon, CA
    Doesn't Recommend
    Positive Outlook

    I worked at Goodwill full-time (Less than a year)

    Pros

    Goodwill in San Diego County plays a vital role when it comes relieving people of their unwanted items. Unwanted items get a new life through Goodwill instead of going to a landfill. Items Goodwill can't sell go to the After Market. It's auctioned off in large containers, like a storage auction, at their big warehouse down by the border with Mexico. That's were a lot of items go. Clothing they can't sell goes to recycling for fabric. They are the main recycling place of any kind of electronic. They separate all plastic bags, paper bags, and cardboard into large containers and send them to recycling. Very little that goes through Goodwill goes to waste. I like about Goodwill. They also employ handicapped and other people that have limitations when it comes to getting a job.

    Cons

    The "River", as they call it, of used items usually aren't clean or sanitary. Goodwill only does an minimum of cleaning. Therefore, the sorting, pricing and recycling areas ore very dirty and dusty, and there isn't adequate air conditioning. Large fans are mounted on the walls instead, but this blows the dust around. Some employees wear dust masks. There's no professional cleaning or the place. The don't laundry the clothes that come in, there's too much of it. If it doesn't smell, they just put it on a hanger. Working in the donation area is like working for a moving company, constantly moving heavy boxes and bags, and furniture. I believe all jobs are minimum wage to start. Now the ugly. I worked in the donation area, and I got scabies from the donated clothing. This is the only way I could have got the scabies. My doctor figured it out when I told him that I worked at Goodwill. There is a constant turn-over of employees.

    Advice to Management

    Provide personal protection suites for employees in the donation area, like the ones used in medical facilities. Their very light, but strong and like a fine screen to bacteria and parasites. Get good, professional cleaning services in there everyday. Turn up the air conditioning in the back for the employees. Pay a little more.


  9. "fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in San Antonio, TX
    Former Employee - Retail Sales Associate in San Antonio, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    pay, benefits, customers, fun environment, gets you into shape

    Cons

    management likes to play favorites

    Advice to Management

    don't forget the mission statement


  10. "Simple job during college"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill part-time

    Pros

    Friendly managers
    Good employees
    Snacks provided sometimes

    Cons

    Change of PTO
    Rules &a regulations


Showing 3,351 of 3,458 reviews
Reset Filters