Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated July 17, 2018
3,189 reviews

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3.0
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Goodwill President and CEO Jim Gibbons
Jim Gibbons
933 Ratings

3,189 Employee Reviews

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Pros
Cons
  • "Upper Management is not that great" (in 159 reviews)

  • "I would like the clerks to start out at more than minimum wage" (in 101 reviews)

More Pros and Cons

  1. "Goodwill Manasota"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Computer Retail Technician in Bradenton, FL
    Current Employee - Computer Retail Technician in Bradenton, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    To be clear, this is specifically for Goodwill Manasota:

    Employees are a number 1 priority, always. They are willing to invest in employees to further their education, and they aren't afraid to help employees branch out even if it means them moving to another company.

    Cons

    Communication could be better, but it's still better than most places I've been.


  2. "Shift supervisor"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time

    Pros

    Easy jobs in the weekends

    Cons

    Too much people in the store

  3. "Assistant Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Assistant Manager in Rosenberg, TX
    Current Employee - Assistant Manager in Rosenberg, TX
    Recommends

    I have been working at Goodwill full-time

    Pros

    Goodwill Mission. We help to create jobs and give a second chance.

    Cons

    Something good must happen to all donations received.


  4. "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Processor in Burlingame, CA
    Former Employee - Processor in Burlingame, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Build your skills and experience. It is a second chance job.

    Cons

    Lot of work for a low pay.

    Advice to Management

    At least give a $2 more, that would make people come and apply.


  5. "People who really want to do good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in Los Angeles, CA
    Former Employee - Case Manager in Los Angeles, CA
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    - good work environment & positive culture

    Cons

    - hard to feel like you're truly helping those who need it most when there's such an emphasis on meeting numbers


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than 3 years)

    Pros

    They give everyone a chance to be employed

    Cons

    Not much room to grow.


  7. "GOODWILL OF NORTHERN LOUISIANA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Cashier in Shreveport, LA
    Former Employee - Retail Cashier in Shreveport, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time (More than a year)

    Pros

    Customers and sometimes the hours as well.

    Cons

    All of the leads from the store I was at didn't operate as a strong team. They started implementing rules and regulations after my 1st year there. They also wanted us to push more racks with little to no help on the registers. "Leads" barely stayed a year and cashiers maybe 1 month. While they didn't give the associates that showed potential an opportunity to try in a different field.
    No pay raises no matter how long you've worked there.

    Advice to Management

    Train ALL managers at all the stores the same. Offer payraises to your faithful and dedicated associates.

  8. "Sales rep and customer service"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time

    Pros

    Good company to work for

    Cons

    None that I can think if


  9. "Assistant manager retail"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Manager in Clinton, MD
    Current Employee - Assistant Manager in Clinton, MD
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than 3 years)

    Pros

    Good health benefit and 401k they match it

    Cons

    Hours can be long. Pressure about making my budget.

    Advice to Management

    Give raising more often. And set real expectation budget s for new stores.


  10. "Janitorial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time

    Pros

    The people was nice always friendly

    Cons

    Working late hours. I didn't like coming home late


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