Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated December 15, 2017
2,822 reviews

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3.0
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Goodwill President and CEO Jim Gibbons
Jim Gibbons
808 Ratings

2,822 Employee Reviews

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Pros
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More Pros and Cons

  1. "Administrative Volunteer"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    great place to get your feet wet. supportive, informative, and welcoming staff.

    Cons

    none that i can think of


  2. "Sales associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Mundelein, IL
    Current Employee - Sales Associate in Mundelein, IL
    Recommends
    Positive Outlook

    I have been working at Goodwill part-time (More than a year)

    Pros

    I love working at the store. The people are great. The store has not been making a lot of money. My hours are lower and I am a single mother to supporting my daughter and I

    Cons

    I have very little. Like everyone they have their moods and customers to also. On some days the customers with the kids and grouchy seniors on Wednesdays. . But I love the store.

    Advice to Management

    I have over 20 years of experience of working with kids of all ages and My daughter is the right age. I am ready to go back.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Santa Rosa, CA
    Former Employee - Manager in Santa Rosa, CA
    Recommends
    Approves of CEO

    I worked at Goodwill (More than a year)

    Pros

    Loved it. The benefits. The people. Paid vacations. They even payed for free therapy sessions if needed. By far my favorite company

    Cons

    There were barely any cons

    Advice to Management

    I have none.


  4. "Great place to start"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Pros

    Goodwill provides great work experience for those who have barriers that have kept them from becoming employed, including those who lack work experience.

    Cons

    The pay isn’t the best.

    Advice to Management

    Invest your profits into your company and employees.


  5. "No growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sorter in San Jose, CA
    Former Employee - Retail Sorter in San Jose, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    Good place to start working. And get experience

    Cons

    Manager that I had was really childish. And corporate didn't help me at all.

    Advice to Management

    Human resources were in charge of any coaching and made everything seem so unnecessary.


  6. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Chester, VA
    Former Employee - Cashier in Chester, VA
    Positive Outlook
    Approves of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    Goodwill gives back to the community by employing handicap or convicts and empowering them thru the power of work. Your donations help.

    Cons

    I have nothing bad to say about the company


  7. "Textile Production"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Textile Production in Seattle, WA
    Current Employee - Textile Production in Seattle, WA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    Great co workers, pay rate of $15.00 hr. ( King county minimum wage for ALL employees ) We CAN shop at the store we work at w/ 20% discount. Lots of different ages and races so no judgement of your looks or age etc.

    Cons

    The insurance was not clearly described to me in a timely manner and if I lose my state insurance before next year I will have to quit. It's also pretty pricey but I guess most are. Just seems like people barely getting back to work should get to keep their Medicaid up to 1 year especially if they had not worked or have health problems. I was told I had to decide that minute if I wanted their insurance. Also can only buy at one register which always has huge line. Just kind of annoying.

    Advice to Management

    More one on one time with people regarding insurance options.

  8. "Donation Center Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donation Attendant in San Diego, CA
    Former Employee - Donation Attendant in San Diego, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Schedule flexibility, Great co-workers, Emphasis on teamwork, Benefits

    Cons

    Pay is low for the amount of work, difficult to move up, raises are low or none at all

    Advice to Management

    Give employees a livable wage, HR department is out of touch with employees and the work people do on the ground.


  9. Helpful (1)

    "Non-profit that is run like a corporation"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Leadership was always very responsive.

    Cons

    Be prepared to drive a lot.


  10. "Goodwill"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Sales Associate in Willowbrook, IL
    Former Employee - Retail Sales Associate in Willowbrook, IL
    Recommends
    Positive Outlook

    I worked at Goodwill part-time (More than a year)

    Pros

    Flexible hours, good first job, simple tasks

    Cons

    Bad management, sometimes unorganized, very busy on weekends


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