Goodwill Reviews | Glassdoor

Goodwill Reviews

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Found 3502 reviews

3.0
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
41%
Approve of CEO
Steven C. Preston
54 Ratings
Pros
  • "Work Life balance, complete diversity, rapid growth(in 51 reviews)

  • "A good reason to work at good will we are helping people start in life or get a better chance(in 122 reviews)

Cons
  • "Upper Management is not that great(in 171 reviews)

  • "If you are in management you will not see an increase in your pay when minimum wage increase(in 104 reviews)

More Pros and Cons
  1. "General laborer receiving packages and help carry them to vehicles."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - General Laborer in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill full-time for more than 2 years

    Pros

    The best reasons are the way staff treats and trains you to work.

    Cons

    Your always ready for something new to learn as well as general labor to help keep you in shape.

  2. "Okay first job"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Floor Associate 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill part-time

    Pros

    - Self supervision - Relaxing hour of cleanup after close - Flexible Schedule

    Cons

    - Customers tend to be old or annoying - Managers can be micromanagy at many times - Poor pay in comparison to diversity of duties

  3. "Great place"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Cashier in Lexington-Fayette, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time for more than 9 years

    Pros

    Great company and pays well

    Cons

    I dont have any cons at the moment

    Advice to Management

    Nothing keep up the good work

  4. "Tough but fair"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Donation Attendant in Houston, TX
    Recommends

    I have been working at Goodwill part-time for more than a year

    Pros

    -Lots of room for advancement for hardworking and reliable employees -Exercise

    Cons

    -Retail scheduling means your schedule is consistently inconsistent -Pay -Benefits

  5. "Easy"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Goodwill full-time for more than 6 years

    Pros

    No pressure can make mistakes no one cares

    Cons

    No accountability, to much waste, hr what clowns! Low pay

    Advice to Management

    Fire hr take a look at your mangers, their padding their budgets.

  6. "Social enterprise"

    StarStarStarStarStar
    • Overall
    • Career Opportunities
    • Compensation and Benefits
    Former Employee - EVP in New York, NY

    I worked at Goodwill full-time for more than 20 years

    Pros

    Social enterprise. Great mission. Diverse workforce. Open to innovative ideas. Competitive PTO with other not for profits. Lots of meetings.

    Cons

    No longer contributes to retirement program. Health insurance plans expensive and most have high deductibles.

  7. "Not enough pay, great hours."

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Retail Production Associate in Shawnee, KS
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill full-time for more than a year

    Pros

    schedule, a scheduled lunch break, no micromanaging, benefits (insurance, PTO, vacation time), room for advancement.

    Cons

    Not enough pay for the cost of living, unrealistic goals, coworkers can be problematic.

  8. "Had its days"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill full-time for more than a year

    Pros

    Customers were great sometimes, or horrible.

    Cons

    Asset protections was useless. Monthly meetings werent productive. Repetitive

    Advice to Management

    N/A

  9. Helpful (1)

    "Easy and good benefits too"

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier 

    I worked at Goodwill full-time

    Pros

    Flexible, easy, simple, get as many hours as you want

    Cons

    Rude managers, strict rules about attendance

  10. Helpful (1)

    "Great company"

    StarStarStarStarStar
      Former Employee - Anonymous Employee 

      I worked at Goodwill part-time

      Pros

      Good management and great coworkers

      Cons

      Long hours and not very good pay

    Found 3502 reviews