Goodwill Reviews

Updated April 27, 2016
1,611 Reviews

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Full-time Part-time

3.0
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Goodwill President and CEO Jim Gibbons
Jim Gibbons
404 Ratings

1,611 Employee Reviews

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Pros
  • Great work/life balance was very good (in 30 reviews)

  • Helping people with donates and communicate people in public to have or used products from another people (in 63 reviews)

Cons
  • Many times when upper management came to visit the store, most of them did not acknowledge our presence or even introduced themselves to us (in 81 reviews)

  • Hourly pay that is very close to minimum wage (in 57 reviews)

More Pros and Cons

  1. "Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time

    Pros

    It was Good working with that company

    Cons

    Not much cons regarding this company


  2. "wanting to know the upsides"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Donation Attendant in P C Beach, FL
    Current Employee - Donation Attendant in P C Beach, FL
    Recommends
    Positive Outlook

    I have been working at Goodwill full-time (More than a year)

    Pros

    good job, good benefits, great company

    Cons

    the fact that their are so many people that doesnt realize all of the things that GW does to help the community

    Advice to Management

    none


  3. "Administrative Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Administrative Assistant in Fairfield, CA
    Current Employee - Administrative Assistant in Fairfield, CA

    I have been working at Goodwill (More than a year)

    Pros

    Great opportunity to experience employment with a community based company.

    Cons

    I don't have any cons


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Production Team Lead. Great company, very physical job (exercise baby!), dirty work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Production Supervisor in Sterling Park, VA
    Former Employee - Production Supervisor in Sterling Park, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill (Less than a year)

    Pros

    Great people
    Company does a lot of good for the community
    Physical work = tons of exercise
    Fair management
    Fulfilling work
    Company is growing (Goodwill of Greater Washington)

    Cons

    Allergies from customer donations
    Customers treating company like a local garbage dump
    Diray dirty dirty donations
    Often conflicting orders from Manager and Assistant Manager
    Not a job for people with allergies

    Advice to Management

    Come up with ONE clear set of instructions on procedure and your preferences on how we work


  6. "Great First Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Everyone that I have worked with has been extremely friendly and always tries to be helpful with both the customers and other fellow employees.

    Cons

    If you are the one accepting the donations you will be outside and the weather is not always on your side.


  7. "Financial Literacy Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Literacy Coordinator in Austin, TX
    Former Employee - Financial Literacy Coordinator in Austin, TX
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Mission based
    large outreach
    growing financial literacy programming

    Cons

    hierarchy is strict
    dense bureaucracy
    Benefits are expensive and salaries are low


  8. "employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Tacoma, WA
    Current Employee - Anonymous Employee in Tacoma, WA
    Recommends
    Neutral Outlook

    I have been working at Goodwill full-time

    Pros

    Hosts a positive work environment

    Cons

    Pay could be more competitive and flexible scheduling 4-10

    Advice to Management

    cafeteria style benefits would be nice and negotiation if benefits are not taken for an increase in hourly wages.


  9. "great pay no hours"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Driver in Lexington-Fayette, KY
    Former Employee - Driver in Lexington-Fayette, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    Great company ethic, and good fair pay.

    Cons

    Either too many employees or too little.

    Advice to Management

    Transportation Dept makes all your money, stop hiring low class low skill people and then pay them nothing. This is the one part of Goodwill that should be both happiest and most loyal.


  10. "Store rep"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Retail Associate in Norcross, GA
    Former Employee - Retail Associate in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Solid pay, growth opportunities, networking capabilities, great people, strong benefits

    Cons

    Can get redundant if you don't move up, Sometimes people can be jerks so you have to have thick skin, if your not putting in the hard work can get real dead end real fast.

    Advice to Management

    None for management but corp should be careful who they put as managers. Not everyone is fit to lead.


  11. "Goodwill swpa"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production Processor in Fairmont, WV
    Current Employee - Production Processor in Fairmont, WV
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Goodwill part-time (More than a year)

    Pros

    Flexible scheduling
    Great people to work with
    Good at hiring disabled people and want to help people
    Good work environment very easy going

    Cons

    Low paying minimum wage job doesn't want to give raises
    Hardly any career advancement opportunities
    Doesn't offer many full time

    Advice to Management

    Pay your employees more. With all the money you make you sure could afford to pay a little more. Especially since some of the work is vigorous.



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