Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated March 24, 2017
2,253 reviews

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Full-time Part-time

3.0
Star Star Star Star Star
Rating Trends Rating Trends
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Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
597 Ratings

2,253 Employee Reviews

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Pros
  • Flexible hours and work life balance (in 39 reviews)

  • To see the passion for helping people succeed is inspiring (in 85 reviews)

Cons
  • Upper management/corporate does not treat their employees well (in 119 reviews)

  • Usual drama associated with employees at a minimum wage work place (in 74 reviews)

More Pros and Cons

  1. "Decent for people just starting out"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time

    Pros

    Fun environment with good people.

    Cons

    Low pay for the amount of work performed.


  2. "Cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill part-time

    Pros

    Management is mostly very friendly

    Cons

    Customers aren't always nice to you.


  3. "cashier"

    Star Star Star Star Star
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Goodwill part-time

    Pros

    Great pay, nice co-workers, friendly environment,

    Cons

    Busy days can be a bit tough,


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  5. "With the right management, it's a nice place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    Decent pay compared to other places

    Cons

    Poor management and Unrealistic goals


  6. "RTL"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Goodwill full-time

    Pros

    Great counter partners Great hours

    Cons

    Hours tend to flip flop


  7. "Nice"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Goodwill part-time

    Pros

    Great boss, pay and benefits. Fun co workers

    Cons

    I would say bad hours, upper management


  8. "District Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time

    Pros

    Schedule, people, reality show atmosphere, benefits

    Cons

    Office politics, dishonest employees, pay

    Advice to Management

    Be more hands on, can't be disconnected and think you know it all too


  9. "It is a good place to work, they provide great benefits."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    Pros

    You can gain necessary skills to grow and they have the means to provide assistance when your in need financially. They also provide classes to help succeed.

    Cons

    It is a tough place to work and they push but in the end you also find you can meet there goals and you can feel good about it!


  10. "Suppose to be nonprofit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Former Employee - Anonymous Employee in Oklahoma City, OK
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Great donations and job opportunity for disable

    Cons

    Management needs consistent skills training in managing a store and it's employees

    Advice to Management

    Consider the value of your employees and not just the profit goal


  11. "Merchandise Processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier, Merchandise Processor in Austin, TX
    Former Employee - Cashier, Merchandise Processor in Austin, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    For the most part excellent managers, supervisor's - not so much, good team members, if you try you can move up in the company

    Cons

    little pay for lots of work, dusty, not the most professional of shift leads or supervisors, often work with convicts, dirty,



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