Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated September 19, 2018
3,277 reviews

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3.0
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Bruce Phipps
13 Ratings

3,277 Employee Reviews

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Pros
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More Pros and Cons

  1. "Sales"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time

    Pros

    they gave you Good hours

    Cons

    there was no further advancement


  2. "Retail Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time

    Pros

    Good company, great mission, trains and treats employees well

    Cons

    Not any I can think of

  3. "STORE MANAGER"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill full-time

    Pros

    Working with program participants and community.

    Cons

    Always way understaffed. Issues not addressed in a timely manner.


  4. Helpful (1)

    "Inspired to be better person"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor in Fort Myers, FL
    Current Employee - Shift Supervisor in Fort Myers, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time (More than a year)

    Pros

    Made me feel like I am apart of changing life and putting smiles on strangers face and being part of a team to make our store nice clean environment that make you want to come spend your money or donate your nice things so others have a chance to buy.😀

    Cons

    Customer you have a lot of nice people and you have those who like to be rude at time.

    Advice to Management

    Be team player


  5. "Processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Goodwill full-time

    Pros

    Caring managers, family environment, great mission

    Cons

    Retail can be challenging during holiday season. Very fast paced.


  6. "Goodwill Frankfort IL"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Time Cashier in Frankfort, IL
    Current Employee - Part Time Cashier in Frankfort, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Hire people with disabilities and criminal record

    Cons

    None so far. Im raising 4 grand children so I love the 3 to 9 15 hours that I'm given and the weekend days

    in doing so I can take my grand kids to school and pick them up plus go to Doctor appointments with out having to miss days. Way to Go managers at Frankfort IL

    Advice to Management

    I was hired and everyone that was training me was awesome and very patience. Including my co workers that wasn't training me. Everyone work as a team. Kevin the manager is down to earth and very nice. So is both Kathys and Ranae and Carol and Dillion and a couple other cashiers I work with and Luke I believe his name is ☺ all my favorite people.. And every customer I ran into is super nice and friendly and very patience and understanding. Very fun place to work at . I been to many Goodwill all over and this Goodwill is very cleaned and very well Organized and they sell really nice stuff at very low price. When we ask for round up 95 percent of the people round up with no problem. Others seems to think the money goes to the Ceo making his bank account big. I have had the opportunity to explain that the round ups goes to the work force program in which is used to train people with disabilities get jobs. I am a person with a disability , I am hard of hearing have speech problems and spinal stenosis and spinal arthrtis and I received training and Jobs very fast from Goodwill. My first job was a data entry worker at a bank. I worked there 10 years making over $25.000 a year. My second job was at Walgreens and now Im here at Goodwill. So your round ups do go to help people with disabilties and others with criminal back ground history etc get employed and they also help seniors and others. So buying products and round ups goes a long way. So please keep rounding up to help people that have a hard time getting hired because of their disabilities or criminal records. Im very thankful to the Ceo for making it possible for people like me and those with criminal records work. He deserve nothing but honor and respect..

    Im raising 4 grand children so I love the 3 to 9 15 hours I'm given and the weekend

     In doing so I can take my grand kids to school and pick them up plus go to Doctor and other appointments with out having to miss days. Way to Go managers at Frankfort IL


  7. "Graphic Designer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Goodwill full-time (Less than a year)

    Pros

    Work varied daily, lots of projects overlapped and always busy which is a good thing. Team are incredible and welcoming, and company has a great spirit.

    Cons

    Not as much room for advancement in skills

  8. "Goodwill"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA

    I worked at Goodwill full-time (Less than a year)

    Pros

    Fairly easy job, nothing too difficult

    Cons

    Each week I worked different days. No consistency with scheduling


  9. "great experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Cashier in Johns Creek, GA
    Former Employee - Sales Associate/Cashier in Johns Creek, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    met a lot of great people

    Cons

    extremely low pay. $8 sucks


  10. "Cashier/Sales Associate/Team Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Seasonal Team Member in Darboy, WI
    Former Employee - Seasonal Team Member in Darboy, WI
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill part-time (Less than a year)

    Pros

    Understanding of mental handicaps of employees, friendly crew

    Cons

    Flat pay no matter how hard or well you worked, as the regional chain owner makes more and more money.

    Advice to Management

    Don't try to trick someone into working full-time when they don't want to


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