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Goodwill Reviews

Updated May 22, 2018
3,100 reviews

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3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
900 Ratings

3,100 Employee Reviews

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Pros
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  1. "Great place to work! Highly recommend working here whether it’s a starter job or career you will find a home at GII"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance in Rockville, MD
    Current Employee - Finance in Rockville, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time (More than a year)

    Pros

    Great place to work. I would recommend GII. It has great benefits and they take care of their employees. This is a great place to have a career.

    Cons

    They are always trying to make things better and asking for advice to do so. HR is always trying to make it a better place for work.

    Advice to Management

    Keep doing a great job. Management listens to their employees and makes adjustments when needed.


  2. "Goodwill"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Goodwill part-time (Less than a year)

    Pros

    Learn how to work with lots of different types of people.

    Cons

    There weren't always good/known standards for how to do certain tasks.

  3. "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate/Cashier in Blue Springs, MO
    Current Employee - Sales Associate/Cashier in Blue Springs, MO
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than 3 years)

    Pros

    Great people to work with and the people that come into the store are like family they care about you

    Cons

    The manage doesn't know how to treat people

    Advice to Management

    Be more caring to your employees and the people who come into the store


  4. "Worth the drawbacks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Little Rock, AR
    Current Employee - Anonymous Employee in Little Rock, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time

    Pros

    Great environment. Feels good to know that your helping people.

    Cons

    Alot of workplace romance drama, including superiors sleeping with employees.

    Advice to Management

    Watch out for predatory managers looking to take advantage of trainees and new employees.


  5. "Operator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Worker in Bellevue, WA
    Current Employee - Student Worker in Bellevue, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill full-time (Less than a year)

    Pros

    Great place and friends. Mission is great

    Cons

    Hours are great and weekebds

    Advice to Management

    Follow the mission off every month


  6. "Dressing Room"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dressing Room in Portland, OR
    Former Employee - Dressing Room in Portland, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill part-time (Less than a year)

    Pros

    I liked my schedule of work

    Cons

    I just didn't like closing

    Advice to Management

    Management was very understanding


  7. "Donation Attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Goodwill full-time

    Pros

    Decent summer employment, friendly co-workers, felt good helping others.

    Cons

    Pay was mediocre, but it is a not-for-profit.

  8. "processor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill full-time (More than a year)

    Pros

    Good work environment. General managers are the best.

    Cons

    Donations can be very unhealthy. Heavy lifting sometimes by yourself.

    Advice to Management

    Cut the programs that are not useful and pay the employees a little more.


  9. "Fun to help others get a job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Youth Specialist in Michiana, MI
    Current Employee - Youth Specialist in Michiana, MI
    Recommends
    Positive Outlook

    I have been working at Goodwill full-time (Less than a year)

    Pros

    Collaborative Office Culture, 401b, vacation hours, salary (for non-profit), computer systems

    Cons

    HR could use some improvement

    Advice to Management

    For HR: Check in with people on their understanding of systems and processes in normal conversation before going for the elementary level explanation


  10. "Human Resources"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Phoenix, AZ
    Current Employee - Anonymous Employee in Phoenix, AZ
    Recommends
    Positive Outlook

    I have been working at Goodwill full-time (More than 5 years)

    Pros

    Love all the opportunities available! Had the option to move into different departments and positions into a new field I love!

    Cons

    Would more professional development training.


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