Goodwill Reviews | Glassdoor

Goodwill Reviews

Updated July 26, 2017
2,486 reviews

Filter

Filter

Full-timePart-time

3.0
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Goodwill President and CEO Jim Gibbons
Jim Gibbons
681 Ratings

2,486 Employee Reviews

Sort: PopularRatingDate

Pros
Cons
More Pros and Cons

  1. "Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill part-time (More than a year)

    Pros

    Friendly people, great mission, employees are valued.

    Cons

    pay is lower than the same position at a for-profit company.


  2. "Okay workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate
    Former Employee - Sales Associate
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Goodwill part-time

    Pros

    Friendly staff for the most part

    Cons

    The manager was very messy, and bad at getting back to people who called.

  3. "Driver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Delivery Driver in Westminster, MD
    Former Employee - Delivery Driver in Westminster, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Goodwill full-time (More than 3 years)

    Pros

    Great atmosphere.good hours.excellent management.work all year round

    Cons

    Continue to bring hard workers on board

    Advice to Management

    keep up the great work


  4. "Good company to get back on your feet with!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Donation Attendant in Louisa, VA
    Former Employee - Donation Attendant in Louisa, VA
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at Goodwill full-time (More than 3 years)

    Pros

    Meet a lot of interesting people! Find out about a lot of interesting items people donate. Decent benefits and starting out pay!

    Cons

    Not enough hours scheduled to get the work done. Full time employee should get more than 33-34 hours a week. Manger plays favorites to certain employees who get more hours and do less work. A lot of contact with items that people should not be donating.

    Advice to Management

    Schedule more people to get the work done, and stop playing favorites to certain people. It does help the morale of the other employees.


  5. "Goodwill Employment Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I worked at Goodwill full-time (More than 3 years)

    Pros

    Advancement opportunities, cultural diversity, working for a good cause, benefits including healthcare/performance reviews/annual bonus for all employees, focus on building community

    Cons

    lack of flexibility, low wages, hazardous working conditions, lack of temperature control in warehouse environments, strict dress code, dirty/dusty/moldy


  6. "Retail Sales Associate"

    StarStarStarStarStar
    Former Employee - Retail Sales Associate in Peoria, AZ
    Former Employee - Retail Sales Associate in Peoria, AZ

    I worked at Goodwill part-time (Less than a year)

    Pros

    Lots of experience and customer interaction, in my opinion, fun easy work

    Cons

    not the best shifts for me,


  7. Helpful (1)

    "Great job, but it can get overwhelming with unrealistic expectations from higher ups."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Lapeer, MI
    Former Employee - Manager in Lapeer, MI
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Goodwill full-time (Less than a year)

    Pros

    Awesome co workers, 3 breaks and it's a good job for people in school or people that barely have any bills.

    Cons

    The hours you get drop when there isn't enough sales. As a full timers I was told I would get 40 hrs and I was barely getting 30 every week.

    Some expectations are unrealistic - like getting the entire stored recovered but there is only 3 people closing & customers are in after 8:00.

    Advice to Management

    Set realistic goals, warn workers ahead of time that hours could fluctuate drastically, give directions without being snobby, and stop gossiping about employees while in front of other people.

  8. "Comfortable, but needs improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Goodwill full-time (More than 8 years)

    Pros

    Great mon-fri hours, health insurance, vacation & sick time. Office workers have a little more freedom than the instructional aides, but management tries to accomadate. OK pay. You feel like you make a difference in lives.

    Cons

    Not really room for advancement. Hardly any pay raises, even with minimum wage increase. Some managers add more "duties" that arent technically your job/ run you down & stress. Dont feel important at times, except to the DDA clients.

    Advice to Management

    Pay raises. Stop comparing sites to other sites- we are all located in totally different areas with different resources.


  9. Helpful (1)

    "Goodwill is an easy job. It's a friendly place with good management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Associate in Stamford, CT
    Current Employee - Store Associate in Stamford, CT
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Goodwill part-time (Less than a year)

    Pros

    Easy place to work at with moderate work load
    Good management who are always friendly
    They are able to make a schedule that works with you

    Cons

    You have to deal with a lot of dust and used things
    Some work days my seem to last forever

    Advice to Management

    Try to have the same rules , each manager has a certain way of doing things which sometimes can be confusing to the workers.


  10. Helpful (1)

    "Peer Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Peer Specialsist in Bronx, NY
    Current Employee - Peer Specialsist in Bronx, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Goodwill part-time (More than a year)

    Pros

    Management is nice and they are willing to be flexible with you.

    Cons

    Places are often times in neighborhoods that are unpleasant.

    Advice to Management

    To try to have sites in more pleasant environments.


Showing 2,486 of 2,558 reviews
Reset Filters