Mission IntelePeer strives to help companies better engage their customers by creating AI-driven customer experiences from the cloud that augment existing communication solutions, enabling businesses to deliver an advanced customer communications experience rapidly and at scale. We provide powerful, enterprise-grade technology designed for an always-connected world so clients can implement communications automation specific to their business. Powered by AI, IntelePeer’s Communications Automation Platform delivers speed, visibility, and flexibility — all built on top of a global, secure communications network. Unlike other providers, we make it easy for businesses to enhance their customer communications and interactions using our pre-built and customizable solutions backed by exceptional service, support, and expertise.
Description Powered by AI, IntelePeer’s Communications Automation Platform (CAP) modernizes the customer experience by automating digital customer service capabilities. Our platform provides the flexibility and scalability you need to build custom workflows in hours, not days. Our automated workflow engine provides management for real-time communications automation, messaging, analytics, and the tools to tailor your customer engagement. Backed by industry-leading service and support, we make it easy for IT, sales, marketing, customer service, and software developers to do their jobs efficiently and improve their customers’ experiences.
IntelePeer has an employee rating of 3.3 out of 5 stars, based on 182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IntelePeer employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
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Overall, 52% of employees would recommend working at IntelePeer to a friend. This is based on 182 anonymously submitted reviews on Glassdoor.
70% of job seekers rate their interview experience at IntelePeer as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at IntelePeer.