Mission Intrepid Direct Insurance was founded with a bold vision: to redefine commercial insurance as a direct-to-consumer insurance provider, delivering savings and innovation without sacrificing the personal touch.
Determined to disrupt a traditional market, we harness a direct insurance approach, placing industry specialists in direct contact with our customers. We infuse every insurance solution with this expertise to create comprehensive, tailored, and responsive protection. Our dedicated in-house teams manage everything from policy setup to claims with speed and accuracy. This tailored, hands-on support empowers customers with reliable coverage that’s easy to access and understand.
More than insurance, we’re a proactive partner committed to helping customers move forward with confidence.
Expect Better. That’s Our Policy.
Description Intrepid Direct Insurance is redefining commercial insurance with a direct-to-consumer model. Our streamlined approach infuses business insurance with a personal connection, empowering our dedicated industries with direct savings and innovative solutions. We are experts in the industries we serve, and we deeply understand their challenges, enabling us to deliver tailored, comprehensive coverage with urgency and intention.
Customer service is always at the center of what we do. And, as bold and customer-focused team players, we push boundaries and continually strive to simplify, improve, and add value.
With us, customers can trust in a proactive partner committed to their success — offering the security, efficiency, and peace of mind that allows them to focus confidently on growing their business.
About Our Culture We’re not your typical insurance company. We are a dynamic, innovative, entrepreneurial team driven by a passion for excellence and commitment to our core values. Our culture is built on collaboration, positivity, and a relentless pursuit of improvement. We’re guided by six core values that guide our interactions and business decisions:
• We Rock: We believe positivity is contagious. We build each other up and rally as a team to solve challenges creatively.
• Dare Greatly: We challenge the status quo, take smart risks, and speak up to make things better — for our customers, teammates, and community.
• Walk in Their Shoes: Empathy drives everything we do. We listen first, care deeply, and strive to understand the needs of others.
• Whiz Bang Minds: Curiosity and critical thinking are celebrated here. We’re always learning, always improving, and never settle for average.
• Wise Owl Outcomes: We’re results-driven, but with heart. Our work is guided by purpose and focused on outcomes that matter.
• Bring the Hammer: We’re resilient. We show up, do the hard work, and keep pushing forward — even when the path gets tough.
We’re always looking for teammates who are passionate, innovative, and ready to be part of a start-up culture within a Fortune 500 company. Together, we can create a better future for our customers and ourselves. Interest piqued? Let’s talk.
Intrepid Direct Insurance has an employee rating of 4.5 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intrepid Direct Insurance employee rating is 24% above average for employers within the Insurance industry (3.6 stars).
Overall, 88% of employees would recommend working at Intrepid Direct Insurance to a friend. This is based on 16 anonymously submitted reviews on Glassdoor.