PFSweb Career Overview | Glassdoor

PFSweb Overview

Allen, TX
1001 to 5000 employees
Company - Public (PFSW)
$100 to $500 million (USD) per year
A leading Global eCommerce Solutions Provider, PFS combines consulting, technology, operations, and digital agency capabilities to deliver uniquely branded shopping experiences, creating Commerce Without Compromise.
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Mission: PFS is a global commerce services company creating exceptional client and customer experiences.

PFSweb – Why Work For Us?

A leading Global Commerce Service Provider, PFS enables brands and specialty retailers to achieve their commerce goals. We combine integrated technologies, professional services, and a worldwide network of systems and logistics infrastructure to deliver customized solutions for leading retailers and brands. We create Commerce Without Compromise by merging these solutions together to create a branded online shopping experience across all channels.

If you would enjoy working in a dynamic environment and are looking for an opportunity to become part of a stellar team of professionals, we invite you to apply online today.

We are an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color or any other protected class.

A global eCommerce service provider, we’re a team of 2,600 individuals headquartered in Dallas, Texas with offices all over the world. We thrive on putting our clients first and generating new innovations in our field.

A family of artists, scholars, coaches, yogis, professional musicians, motorcyclists, philanthropists, and more, each of us bring our own spice to the PFS table. We encourage entrepreneurship and collaborative thinking to bring out the best in ourselves and to produce outstanding eCommerce solutions for our clients.


A company of cozy Think Tanks, open-concept seating, and effortlessly formed comradery, PFS incorporates an energetic, friendly environment where employees’ work can flourish, which occasionally includes Taco Tuesdays and a game of horseshoes.


Committed to our clients’ success, PFS strives to instill a sense of integrity, excellence, accountability, stewardship, entrepreneurship, service, collaboration, respect, and social responsibility into every work we produce.

At PFS, our employees are our greatest asset, which is why we are proud to offer comprehensive benefits to help every employee thrive professionally and personally. Benefits are offered to all full-time employees (and dependents) that are regularly scheduled to work at least 30 hours per week and have completed an eligibility waiting period.

Healthy Living: Employees are encouraged to participate in programs that will provide physical exercise, stress reduction, and help improve and develop corporate camaraderie & culture. Programs vary by location but include: convenient and affordable on-site fitness classes, sports leagues, on-site weight loss programs and support, biometric screenings, chair massages, and walking & healthy living challenges.

Medical & Prescription Coverage: Our Medical coverage helps employees maintain their well-being through preventive care and access to an extensive network of providers, as well as affordable prescription medication. Employees can choose from several plan types, including PPO and HDHP plans.

Dental Coverage: Routine preventative care such as regular Dental checkups can help lower the risk of stroke and heart disease. PFS Dental coverage provides employees and their family affordable options for overall health. Plan options include PPO and HMO options.

Vision Coverage: PFS offers a comprehensive Vision benefit option to ensure employees and their family have access to quality Vision care.

Flexible Spending Accounts: Flexible Spending Accounts allow employees to set aside pre-tax deductions to pay for out-of-pocket health care expenses such as deductibles, copays and coinsurance, as well as dependent care expenses.

Life/AD&D Insurance: Life and AD&D benefits are essential to the financial security of employees and their family. Basic Life & AD&D benefits are provided at no cost to employees. Employees may purchase Voluntary Life insurance for themselves and their families

Income Protection: Short Term Disability (STD) benefits are available to employees on a voluntary basis. STD insurance protects a portion of the employee’s income if he/she becomes partially or totally disabled for a short period of time.

Long Term Disability (LTD) benefits are available to employees on a voluntary basis. LTD insurance protects a portion of the employee’s income if he/she becomes partially or totally disabled for an extended period of time

401(K): The 401(k) Retirement Savings Plan is an excellent way to invest for the future. The PFS 401(k) plan provides employees with the tools and flexibility they need to retire comfortably and securely

PFSweb Reviews

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PFSweb CEO Michael Willoughby
Michael Willoughby
66 Ratings
  • Featured Review

    "Fun place with good people"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales and Marketing Manager in Allen, TX
    Current Employee - Sales and Marketing Manager in Allen, TX
    Positive Outlook
    Approves of CEO

    I have been working at PFSweb full-time (More than 10 years)


    Great people to work with--hard working, dedicated, respectful, entrepreneurial. Great benefits including health activities and sports teams, workouts onsite, occasional Taco Tuesdays, ice cream, and other treats make it fun. Competitive pay, good healthcare. Good long-term employment.


    Some stressful times in some departments. Fourth quarter is high-stress, especially Black Friday and Cyber Monday because of the retail online holiday sales. But everyone pitches in together, making it exciting and rewarding.

See All 189 Reviews

PFSweb Photos

PFSweb photo of: PFS Office
PFSweb photo of: PFS Park
PFSweb photo of: PFS Park
PFSweb photo of: PFS Park
PFSweb photo of: Wellness Gym
PFSweb photo of: The Hub
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PFSweb Interviews



Getting an Interview

Getting an Interview




  1. Helpful (2)  

    Customer Service Representative Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took 1 day. I interviewed at PFSweb (Dallas, TX) in October 2016.


    Interviewing at PFSWeb was a good experience. It was prompt, professional, and informative. I was early so the interview started early and I thought that was a huge plus. Enjoyable process.

    Interview Questions

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PFSweb Awards & Accolades

  • Global Delivery Partner of the Year, Demandware, 2016
  • Sales Partner of the Year, Demandware, 2014

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