PFSweb Reviews | Glassdoor

PFSweb Reviews

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Found 248 reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
44%
Recommend to a Friend
51%
Approve of CEO
PFSweb CEO Michael Willoughby
Michael Willoughby
108 Ratings
Pros
  • "Good work environment, allow us utilize our skills and work with a long time(in 14 reviews)

  • "Great place to learn and grow in the eCommerce industry(in 5 reviews)

Cons
More Pros and Cons
  1. Good Company

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at PFSweb full-time for more than 6 years

    Pros

    People are great, flexible schedule

    Cons

    can be stressful and minimal training

  2. Great place to learn, not to earn

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Account Manager in Allen, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at PFSweb full-time for more than 4 years

    Pros

    - Opportunities to learn and develop your knowledge of Ecommerce. You will be given lots of responsibility. - Every day is different - Great people

    Cons

    - Pay is below market average - Upward mobility seems limited - Management does not roll out company-wide changes in a proficient manner.

    Advice to Management

    Pay people better, and you won't have to worry about turnover as much.

  3. Team Lead- Over worked and underpaid Take in all you can and move forward to bigger and better

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Team Leader in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PFSweb full-time for more than 6 years

    Pros

    Only pros I can think of is location. Downtown Dallas

    Cons

    There policies are horrible. They don’t care about their employees

    Advice to Management

    Provide more benefits, a better working environment, and value your employees.

  4. Ok

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Omni in Dallas, TX
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I worked at PFSweb full-time for more than a year

    Pros

    Easy app decent pay great location

    Cons

    Poorly managed pay for parking

  5. Helpful (3)

    You deserve better than this

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Team Leader in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PFSweb full-time for more than 9 years

    Pros

    Easy interview process. In downtown area near El Centro College.

    Cons

    Glass ceiling company. They like to promote their friends in to positions.

    Advice to Management

    Stop the favoritism backbiting,mindless gossip and short stopping of others trying to move up. Offer sufficient training and quit alienating good employees.

  6. Helpful (3)

    Terrible Work Environment

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Service Representative Altria in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at PFSweb full-time for more than a year

    Pros

    On bus line and easy to get to work

    Cons

    Have inappropriate relationship with Supervisor to become Team Lead. Supervisors are very crooked. Anti LGBT culture. Horrible ghetto HR. I dont recommend to anyone. Currently spearheading a class action lawsuit against the company.

    Advice to Management

    No use in wasting my time. They don't care

  7. Great place to gain experience for your next career move

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Allen, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at PFSweb full-time for more than 6 years

    Pros

    Career growth opportunities. Friendly co-workers and relaxed vibe.

    Cons

    Very little training. Favoritism and good ole boy environment.

    Advice to Management

    Establish strict succession processes based on merit and performance, not tenure and happy hour buddies.

  8. Helpful (10)

    Terrible place to work

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Manager 
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at PFSweb full-time for more than 4 years

    Pros

    Nothing is worth working here.

    Cons

    Awful culture, no retention. Gossip is extremely tolerated and welcomed. Unless you know the upper management an suck up to them, you will not be promoted. Last minute changes to company policy sent out a day before it went into effect.

    Advice to Management

    we have made so many recommendations and advice but no one is listening.

  9. Helpful (2)

    Manager

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at PFSweb full-time

    Pros

    Interesting and helpful products and services

    Cons

    Management, Work life Balance,Company Direction, Training, Culture

  10. Helpful (1)

    Horrible place to work. Wasted mu life with this company. They do not have good benefits and do not care about their own

    StarStarStarStarStar
    • Overall
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at PFSweb

    Pros

    Nothing good to say about company.

    Cons

    Horrible managers with horrible work ethic and racism. Was treated poorly because I was only white person on team.

    Advice to Management

    Treat people with respect! Even HR is not open door... I went to HR and was then let go.. Dont worry, EEOC was informed.

Found 248 reviews