Working at Rakuten | Glassdoor

Rakuten Overview

Tokyo (Japan)
10000+ employees
1997
Company - Public (4755)
Information Technology
$10+ billion (USD) per year
eBay, Amazon, Yahoo
Rakuten is one of the world's leading internet companies. We provide consumer and business services in E-Commerce, Digital Content and FinTech. We even have our own professional baseball team.

We are growing fast, and moving confidently into ... Read more

Mission: Our goal: Empower the world through innovative Internet services. With more than 70 services and 12,000 employees worldwide, Rakuten is expanding globally with locations throughout Asia, Europe and the Americas.

Rakuten Reviews

2.7
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Recommend to a friend
Approve of CEO
Rakuten Chairman and CEO Hiroshi Mikitani
Hiroshi Mikitani
180 Ratings
  • Helpful (8)

    "Rakuten.com"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations in Aliso Viejo, CA
    Former Employee - Operations in Aliso Viejo, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Rakuten full-time (More than 8 years)

    Pros

    Friendly co-workers
    Got free In-N-Out once a month

    Cons

    Career progression was limited
    Turnover was high at all levels
    After the Buy.com was purchased by Rakuten, there was a lack of direction and the energy of the company was lost.

    Advice to Management

    Should have focused on retaining talent

See All 395 Reviews

Rakuten Interviews

Experience

Experience
39%
37%
23%

Getting an Interview

Getting an Interview
57%
13%
10%
7
6
2
1

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Front Desk Coordinator Interview

    Anonymous Interview Candidate in San Mateo, CA
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied through a staffing agency. The process took 2 days. I interviewed at Rakuten (San Mateo, CA) in March 2017.

    Interview

    They looked over my resume and called me in. I wish there was more of an interview process or questions. I felt irritated as all of the time that I put into researching this company and finding ways that my background could work for this position was all for nothing.

See All 309 Interviews

Rakuten Awards & Accolades

  • The World's Most Innovative Companies, Forbes, 2015
  • The Top 20 Affiliate Networks (#1), mThink, 2014
See More

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