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      Rakuten reviews

      Stable company with good work-life balance, but declining leadership - Corporate Counsel Rakuten Employee Review

      4.0
      May 7, 2026
      Corporate counsel
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid company, good wlb (work an average day every day never overtime), firmly entrenched in the tech field

      Cons

      Leadership seems to be declining, lots of good people leaving, low Opportunity to excel and be rewarded for it. I was forced to give myself 3 out of 5 on nearly all performance review metrics.

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      5.0
      Mar 25, 2026
      Senior designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Rakuten Rewards has great life balance. Too bad the economy was getting rocked.

      Cons

      Don't really have any cons. I understand that the market's been hard so had to downsize the force, so that was kinda challenging. Hopefully AI will increase everyone's output.

      4.0
      Jun 11, 2026
      Procurement manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work, great benefits, executive communication

      Cons

      hard to get movement or pay raises. annual raises are lucky to be 3%

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