Working at Reverb | Glassdoor

Reverb Overview

Chicago, IL
51 to 200 employees
Company - Private
$25 to $50 million (USD) per year
eBay, Sweetwater, Musician's Friend is the online marketplace for musicians to buy, sell and learn about new, used, vintage and handmade music gear.

The majority of us are musicians, so you'll find guitars, mandolins, and keyboards scattered around our office, with ... Read more

Mission: When Reverb launched in 2013, it was founded on the principle that buying and selling musical instruments should be easy and affordable. Since then we’ve become a thriving marketplace that connects millions of people around the world to the gear and the inspiration ... Read more

Reverb Reviews

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Approve of CEO
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David Kalt
21 Ratings
  • "A Wonderful, Forward Thinking Employer"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at Reverb full-time


    An incredibly encouraging and engaging place to work. Employees are given a lot of freedom in their duties and work across teams is delightful. There is a great deal of transparency and inclusivity among the supervisors. There is a lot of flexibility in all levels, there is not "corporate" red tape everywhere. The benefits and pay are also very fair and the potential for promotion or expanded responsibilities is always present. Reverb is also a very musical company, we practice what we preach. Employee's with band's or touring schedules will find flexible scheduling (within reason) and the company Christmas party gives everyone the chance to play on stage at Lincoln Hall, one of Chicago's premiere music venues.


    There is an intensity at work that some people might find exhausting or beyond their pace. Reverb also encourages employees to be engaged and ambitious, if you lack in either category opportunities may pass you by.

    Advice to Management

    Some of the more freeform, improvisational tendencies of the early day's still remain and with it comes some miscommunication and crossed wires. It would help if everyone was more on the same page and all moving in the same direction.

See All 25 Reviews

Reverb Photos

Reverb photo of: Customer Engagement couch hangs.
Reverb photo of: Open workspace
Reverb photo of: Conference room
Reverb photo of: Our new digs
Reverb photo of: The reverb video room where the magic happens
Reverb photo of: The Crew
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Reverb Interviews



Getting an Interview

Getting an Interview





    Customer Engagement Specialist Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Reverb.


    Phone interview with the Senior Recruiter, of whom is very scripty with her responses. Completed an easy written assignment using site. In-person interview consisted of a lot of situation questions dealing with customers, how you stay organized, and testing your skill set like keystrokes. Tends to be a lot of work for a position that pays a low salary. Very hipster-vibe. If you show leadership skills and wanting to advance, they will likely not hire you. I wouldn't waste my time with this place.

    Interview Questions

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Reverb Awards & Accolades

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