Simply Business Overview
4.4★- www.simplybusiness.com
- Boston, MA
- 201 to 500 Employees
- 4 Locations
- Type: Company - Public
- Founded in 2005
- Revenue: $25 to $100 million (USD)
- Insurance Carriers
Company updates

Built In Boston interviewed VP of Product Susana Ortega Valle about how aspiring managers can rise to become effective leaders. “You do not need a title to begin practicing; it’s about developing skills that help you build trust and credibility across stakeholders, enabling you to motivate and empower them to achieve company goals.” You can read all of Susana’s tips here:

Recognising and rewarding success is a huge part of the culture here at Simply Business. We strive to make sure every SBer feels inspired to go above and beyond for our customers every day. Which is why we wanted to do something special to celebrate. Recently, 750 of our people got together for the first ever SB Fest and our annual SB Awards – a celebration of all we’ve achieved so far in 2023. Teams from all over the world (including from our Boston, Atlanta, Northampton, and Poland hubs) came together in London for a day of fun, food, and fairground rides. After an inspirational talk from Dame Denise Lewis DBE, we got to recognise the teams and individuals who inspire and innovate us all at the SB Awards. We want to say a huge congratulations to all our winners and nominees – we can’t thank you enough for all you do at SB. And we couldn’t spend a day recognising what makes Simply Business so special without including our customers. Thanks to all our customers who came down to share their businesses with us – meeting you was a great reminder of why we do what we do. Thanks again XO Chocolate London, Socko, Mama Lolly, Matchbox Jewellery, Battersea Biltong LTD, Wilder Floral, Anti-Socialites, and No.3 Interior! A huge congratulations to all our award winners – and thank you to those who helped organise the event.
What people are saying about Simply Business
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Simply Business Reviews

Pros
Great company culture which focuses on ensuring it's employees are healthy, happy and enjoying what they do. Interesting work, lots of new challenges and plenty of opportunities to innovate. Lots of companies say they put the individuals first and want their employees to be happy but Simply Business actually means it and follows through on those promises. In my 25 years working for various companies, I have never worked for a company that felt like it put me first. I would recommend Simply Business to anyone seeking an exciting opportunity to innovate with a company that respects your work life balance.
Cons
The only thing that I think Simply Business could do better is with their Pension contributions. They currently match employee contributions up to 5% which isn't great for someone at my age. My previous two roles matched up to 10%. That makes a huge difference to your pension.
Simply Business Interviews
Lead Security Analyst GRC Interview
Anonymous Employee in London, EnglandNo OfferPositive ExperienceAverage InterviewApplicationI applied online. The process took 3 weeks. I interviewed at Simply Business (London, England) in Oct 2023
Interview
Interview process was concise and detailed at every step. It involved a screening call. Followed by a further call with the hiring manager to discuss my experience and skills. Followed by a 2 part presentation in which the questions were provided ahead of time. Followed by the 3rd stage culture and value fit. All in all a thorough and positive experience. Phone conversation post with a detailed breakdown of feedback.InterviewPlease talk us through how you would approach building strong and positive employee / team relationships in a hybrid, globally distributed environment. (What challenges you may face, and how these could be overcome.)
Answer Question
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Simply Business Awards & Accolades
- Gold - Best Large Contact Centre, The UK Contact Centre Forum National Awards Programme, 2023
- UK Digital PR Awards, UK Digital PR Awards, 2022
- Gold in Mind's Workplace Wellbeing Index, Mind, 2021
- Certified B- Corp, B-Corp, 2020
- Broker of the Year, National Insurance Awards, 2019
Popular Careers with Simply Business Job Seekers
Simply Business FAQ
(44 Questions)
All answers shown come directly from Simply Business Reviews and are not edited or altered.
What are perks and other benefits like at Simply Business?
...Great pension contributions (5%), plus a catalogue of benefits that you can pick n mix from....
July 29, 2023
People Also Ask about Simply Business
Employees rate Simply Business 4.4 out of 5 stars based on 204 anonymous reviews on Glassdoor.
To get a job at Simply Business, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Simply Business and prepare for tough questions.
Overall, 91% of employees would recommend working at Simply Business to a friend. This is based on 204 anonymously submitted reviews on Glassdoor.
78% of job seekers rate their interview experience at Simply Business as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Simply Business.
77% of employees think that Simply Business has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.