Working at Specsavers | Glassdoor

Specsavers Overview

Southampton, England (UK)
10000+ employees
1984
Company - Private
Retail
$2 to $5 billion (USD) per year
Boots Opticians, Vision Express, Optical Express
Today Specsavers is the world’s largest optical retailer, with more than 1,750 stores operating in 10 countries, and more than 80 domiciliary partnerships in the UK. Each business is part-owned and managed by its directors and supported by centralised teams of ... Read more

Specsavers Reviews

3.2
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Approve of CEO
Specsavers Chairman and Managing Director Doug Perkins
Doug Perkins
56 Ratings
  • "Customer service manager"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Manager in Portsmouth, VA
    Former Employee - Customer Service Manager in Portsmouth, VA
    Recommends
    Positive Outlook

    I worked at Specsavers part-time (More than 8 years)

    Pros

    Great company, excellent customers care

    Cons

    None that I can think of

    Advice to Management

    I'm a highly motivated, have great customer skill, and am able to adapt to any situation.

See All 144 Reviews

Specsavers Interviews

Interview Experience

Interview Experience
53%
28%
18%

Getting an Interview

Getting an Interview
46%
26%
13%
6
6

Interview Difficulty

2.1
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Optical Assistant Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied in-person. I interviewed at Specsavers (London, England (UK)) in January 2017.

    Interview

    It was a relaxing interview- it's more about getting to know the person but you also have to be aware of the specsavers company and any other previous experience is handy! Demonstrate your passion in serving customers and caring for them... maybe you have done some work experience in the past that could back this up!

    Interview Questions

    • What do you think good customer service is?
      What do you know about specsavers?
      Do you work well in a team?  
      1 Answer

    Negotiation

    on the hours and whether it will be part time or full time. I said part time which means weekends only or well, you can choose e.g 3 or 4 days. This may vary in other locations and stores however

See All 32 Interviews

Specsavers Awards & Accolades

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