Working at UniFirst | Glassdoor

UniFirst Overview

Wilmington, MA
10000+ employees
Company - Public (UNF)
Consumer Services
$1 to $2 billion (USD) per year
UniFirst Corporation (NYSE: UNF), headquartered in Wilmington, Mass., is a North American leader in the supply and servicing of managed uniform and workwear programs, as well as in the delivery of ancillary facility services. Together with its subsidiaries, the company also ... Read more

Mission: UniFirst's Corporate Mission is to be recognized as the leading provider of quality uniform products and services. Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our

Glassdoor Awards

Highest Rated CEOs: 2017 (#97)

Company Updates

  • UniFirst Executive Vice President Cynthia Croatti is being recognized for her work in support of early literacy and her focus on corporation/nonprofit partnerships at the Leadership in Literacy Award Breakfast, hosted by Raising A Reader MA, on Friday, October 27, 2017 at the Mandarin Oriental in Boston. The event highlights the work being done by community leaders who have a common goal of supporting early education initiatives that strengthen families and communities to end the cycle of low literacy rates. For additional information on the event, sponsorship opportunities, or to purchase tickets, visit:


    UniFirst Featured on Selling Power's '50 Best Companies to Sell For'

    UniFirst has again secured a position among Selling Power magazine's annual list of the 50 Best Companies to Sell For. The 2017 ranking continues UniFirst's notable presence on the list every year since 2003.

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UniFirst Video

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UniFirst – Why Work For Us?

UniFirst is one of North America's largest workwear and textile services companies. We rent, lease, and sell uniforms, protective clothing, custom corporate workwear, floorcare, and other facility services products to all kinds of businesses.

UniFirst's Corporate Mission is to be recognized as the quality leader in our industry. Our careful focus on serving each Customer's special needs and providing total satisfaction enables us to grow, to provide an equitable return on investment, and to create opportunities for all of our employee Team Partners.

We serve more than 300,000 customer locations from sites in Canada, the United States, and Europe. And we operate nuclear decontamination facilities, cleanroom laundry operations, first aid service locations, product distribution centers, and our own manufacturing plants.


A UniFirst career can take you as far as you want to go. The truth is, uniform service is big business, and for the individual who is looking to roll-up their sleeves and get to work, a career with UniFirst can and will be tremendously rewarding. If you have the confidence and know-how to take a job from start to finish, you may quickly find yourself on the fast-track to success. The bottom line is, you'll control your own advancement opportunities. And we’ll make sure those opportunities are in abundance.

We are looking for bright, talented, energetic individuals who want to apply what they've learned in a dynamic and challenging environment. This is a chance to grow both personally and professionally in a company that has historically outpaced both the national economy and our own industry group in growth.

Many members of our management team have been with us for much of their careers, and through hands-on training and management practices, have become recognized leaders within our company and throughout our industry.

The fact is, it takes many different kinds of people to make UniFirst the success that is. Are you ready to do your part? Find out just how far a career with us can take you.


 There’s a reason we’ve become the billion dollar industry leader we are—because we’ve managed to attract and retain top talent. One of the many ways in we which do so is through our outstanding benefits package:



  • Job stability
  • Year-round employment
  • Continually growing company
  • Advancement opportunities
  • Quality reputation
  • Nationally recognized company
  • Equal Opportunity Employer
  • Learning experiences, team spirit
  • Involvement in decision making
  • Skill enhancement incentives
  • Knowledgeable mentors
  • Investments to facilities, equipment and technology ($40-$45 million annually)
  • Safety focused work environment
  • Competitive salary
  • Employee referral bonus
  • Open door policy
  • Participation programs (1st Teams, CAT teams)
  • On-the-job training
  • Tuition reimbursement
  • Paid suggestion programs
  • Bonuses and incentives for performance
  • Attendance reward program
  • Caring management team
  • Job posting system
  • Annual performance reviews
  • Termination appeal process
  • No weekends
  • Drug-free workplace
  • 401K company match
  • Self-managed profit sharing
  • Direct payroll deposit
  • Discounted employee purchase program
  • Free uniforms
  • Long-term disability
  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription drug card
  • Paid vacations
  • 8 paid holidays
  • Paid sick days
  • Paid bereavement
  • Paid life insurance
  • Paid short-term disability
  • Paid jury duty
  • Paid military leave
  • Casual dress days
  • Summer and Winter get-togethers


UniFirst is a rapidly growing company with opportunities available throughout its core business operations. All afford significant avenues for personal development and growth and provide for continuing career progression. Our Team Partners get top quality skills training, designed to enhance their performance and assist them with career advancement.

UniFirst Corporation has a strong history of promoting from within. In fact most of UniFirst’s senior managers have grown with the company.

Opportunities are abound for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for customer service.

At UniFirst, we believe that our employees should be as diverse as the customers we serve. So in addition to being an Affirmative Action and Equal Employment Opportunity (EEO) employer, UniFirst encourages and supports diversity among its employees throughout North America and beyond. Here, you’ll find an environment brimming with different cultures, personalities and backgrounds. Not just because it is right, but because UniFirst believes a diverse workforce makes us a stronger company and allows us to better serve and understand our customers—people just like you.

UniFirst Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
UniFirst President and CEO Steven S. Sintros
Steven S. Sintros
12 Ratings
  • Featured Review

    Helpful (12)

    "Great Company All Around"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, AL
    Current Employee - Customer Service Representative in Birmingham, AL
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 10 years)


    This company is a great company to work for. I have been here for 14 years and they have treated me like family the whole time. We treat our customers with the same respect and loyalty as we treat each other. We go above and beyond for our customers needs. Best company I have ever worked for I would recommend anyone to join our team.


    There are no cons.

    Advice to Management

    Keep doing a great job management. Each and everyone of you are my family and treat me with respect and would do anything for me I really appreciate you all.

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UniFirst Photos

UniFirst photo of: Look for the #UniFirstFamily to see what it's like to be a UniFirst Team Partner!
UniFirst photo of: Team Partners from our Wichita, KS Location recently participated in the 2016 QuikTrip Charity Golf Tournament and showed their ‪‎UniFirst‬ pride as a tournament sponsor.
UniFirst photo of: A group of UniFirst Sales Managers recently completed the Sales Manager Development Program at the corporate headquarters and celebrated with dinner at the Boston Sail Loft.
UniFirst photo of: A group of managers from our Pittsburgh Location received an invitation from the five-time Stanley Cup champion Pittsburgh Penguins to spend an afternoon with the coveted Stanley.
UniFirst photo of: UniFirst District Service Managers from across North America recently attended UniFirst's award-winning Account Management Education (AME) Program.
UniFirst photo of: Our Ontario, CA Team Partners held a retirement celebration in honor of Regional Assistant Patricia Goodemote, who is retiring after 24 years of service with UniFirst.
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UniFirst Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (7)  

    Sales Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at UniFirst (Memphis, TN) in March 2017.


    The interview process was, as I had read, a bit more cumbersome than one would expect. There was an initial interview with both the sales manager and branch manager together, then a follow-up during which I had to give a presentation on material I was given (to test my "stage presence" and comprehension ability). Following that, there were two phone interviews, one of which was much more in depth (quite enjoyable, actually) before I was done with the process and received an offer. None of the interviews were onerous, few of the questions were redundant, and I was able to get a very good feel for the people for whom I would be working during the process, so I knew it would be a good fit from my perspective; my interviewers knew that I was interviewing them, too, and were very forthcoming in offering information and explaining how thing actually worked in the real world, versus just giving me an idealized picture that was all rosy. I accepted the position because I liked what I heard and now that I am into the rather extensive training, I am eager to start selling.

    Interview Questions

    • How will I adapt to a sales position that is out of the office   Answer Question
See All 202 Interviews

UniFirst Awards & Accolades

  • 50 Best Companies to Sell For(#6), Selling Power Magazine, 2015
  • Best Companies to Work For(#8), Florida Trend, 2015
  • Florida's Best Companies To Work For(Uniforms), Florida Trend, 2014
  • Executive of the Year (Large Companies) - Gold, Best in Biz Awards, 2014
  • 50 Best Companies to Sell For(#8), Selling Power Magazine, 2014
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