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UniFirst Overview

Headquarters Wilmington, MA
Size 10000+ Employees
Founded 1936
Type Company - Public (UNF)
Industry Consumer Services
Revenue $1 to $2 billion (USD) per year
Think removing lipstick from your collar is tough? Try cleaning radioactive clothing and equipment like the folks at UniFirst. The company makes, rents, launders, sells, and delivers industrial uniforms and protective clothing (shirts, pants, coveralls, jumpsuits, lab coats ... More

Company Updates

  • Our Odessa, TX Team Partners cooked up a storm with all the fixings to compete at the 5th annual Odessa Chamber of Commerce Basin BBQ Blowout.

  • UniFirst Announces 2015 Aldo Croatti Award Winners! http://glassdoor.com/slink.htm?key=vIGa6)

    Beyond Customer Service: UniFirst Aldo Croatti Awards 2015

    Eleven employee Team Partners make customers the focus of everything they do WILMINGTON, Mass. () - It is the most coveted of all UniFirst Corporation recognitions. And out of the thousands of UniFirst route sales representatives (RSRs) in the U.S. and Canada, only eleven have earned this distinction for 2015.

UniFirst Video

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UniFirst – Why Work For Us?

UniFirst is one of North America's largest workwear and textile services companies. We rent, lease, and sell uniforms, protective clothing, custom corporate workwear, floorcare, and other facility services products to all kinds of businesses.

UniFirst's Corporate Mission is to be recognized as the quality leader in our industry. Our careful focus on serving each Customer's special needs and providing total satisfaction enables us to grow, to provide an equitable return on investment, and to create opportunities for all of our employee-Team Partners.

We serve more than 250,000 customer locations from sites in Canada, the United States, and Europe. And we operate nuclear decontamination facilities, cleanroom laundry operations, first aid service locations, product distribution centers, and our own manufacturing plants.


A message from our CEO

Ronald D. Croatti


In our eighth decade servicing North American businesses, all of us at UniFirst are working hard to maintain our Company's commitment to Total Customer Satisfaction.

We recognize that staying on top depends on the level and quality of our service, and we know to excel, we must be seen as exceptional by every Customer we serve. Each UniFirst employee-Team Partner understands this and it's their dedication and effort that is the driving force behind our continued success. 

- Ronald D. Croatti, UniFirst President and CEO


A UniFirst career can take you as far as you want to go. The truth is, uniform service is big business, and for the individual who is looking to roll-up their sleeves and get to work, a career with UniFirst can and will be tremendously rewarding. If you have the confidence and know-how to take a job from start to finish, you may quickly find yourself on the fast-track to success. The bottom line is, you'll control your own advancement opportunities. And we’ll make sure those opportunities are in abundance.

We are looking for bright, talented, energetic individuals who want to apply what they've learned in a dynamic and challenging environment. This is a chance to grow both personally and professionally in a company that has historically outpaced both the national economy and our own industry group in growth.

Many members of our management team have been with us for much of their careers, and through hands-on training and management practices, have become recognized leaders within our company and throughout our industry.

The fact is, it takes many different kinds of people to make UniFirst the success that is. Are you ready to do your part? Find out just how far a career with us can take you.


 There’s a reason we’ve become the billion dollar industry leader we are—because we’ve managed to attract and retain top talent. One of the many ways in we which do so is through our outstanding benefits package:



  • Job stability
  • Year-round employment
  • Continually growing company
  • Advancement opportunities
  • Quality reputation
  • Nationally recognized company
  • Equal Opportunity Employer
  • Learning experiences, team spirit
  • Involvement in decision making
  • Skill enhancement incentives
  • Knowledgeable mentors
  • Investments to facilities, equipment and technology ($40-$45 million annually)
  • Safety focused work environment
  • Competitive salary
  • Employee referral bonus
  • Open door policy
  • Participation programs (1st Teams, CAT teams)
  • On-the-job training
  • Tuition reimbursement
  • Paid suggestion programs
  • Bonuses and incentives for performance
  • Attendance reward program
  • Caring management team
  • Job posting system
  • Annual performance reviews
  • Termination appeal process
  • No weekends
  • Drug-free workplace
  • 401K company match
  • Self-managed profit sharing
  • Direct payroll deposit
  • Discounted employee purchase program
  • Free uniforms
  • Long-term disability
  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription drug card
  • Paid vacations
  • 8 paid holidays
  • Paid sick days
  • Paid bereavement
  • Paid life insurance
  • Paid short-term disability
  • Paid jury duty
  • Paid military leave
  • Casual dress days
  • Summer and Winter get-togethers


UniFirst is a rapidly growing company with opportunities available throughout its core business operations. All afford significant avenues for personal development and growth and provide for continuing career progression. Our Team Partners get top quality skills training, designed to enhance their performance and assist them with career advancement.

UniFirst Corporation has a strong history of promoting from within. In fact most of UniFirst’s senior managers have grown with the company.

Opportunities are abound for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for customer service.

At UniFirst, we believe that our employees should be as diverse as the customers we serve. So in addition to being an Affirmative Action and Equal Employment Opportunity (EEO) employer, UniFirst encourages and supports diversity among its employees throughout North America and beyond. Here, you’ll find an environment brimming with different cultures, personalities and backgrounds. Not just because it is right, but because UniFirst believes a diverse workforce makes us a stronger company and allows us to better serve and understand our customers—people just like you.

UniFirst Reviews

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UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
310 Ratings
  • Featured Review

    Helpful (8)

    Opportunity for Development and Growth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Pittsburgh, PA
    Current Employee - Sales Manager in Pittsburgh, PA
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 8 years)


    I have spent the last nine years of my sales career with the UniFirst Corporation and have been fortunate enough to watch our company grow. You can see the growth of our company in terms of revenue and profit as an outsider looking in, but you cannot see the growth and development we have made in our people, our products, and our services that our internal Team Partners have an opportunity to utilize. The training and on-boarding is a high valued asset for anyone seeking a formal sales training program whether they have selling experience or not. In our experience, this training has provided our sales group with the opportunity to further their career with UniFirst or with another organization after they have embraced the program and have spent 3-5 years in the position. Regardless of the direction you are looking to take your selling career, UniFirst will help you get there.


    As a new Sales Representative, you have to understand and commit to the development path that is put in place for you. Your first year is about taking the deep-dive into the position, our industry, and understanding how to succeed. Your second year is focused on increased strategy and sales development, and your third year and beyond is when you will fully understand how to win and will have the ability to do so. When you're starting a new career with us, you have to understand that the first year is the slowest return for your investment. You will put in the most time in your first year with the lowest income you will likely earn during your experience with us. If you can understand your own journey and what the reality of the first year is and also understand that this is the slowest return for your sales leader as they will invest more time, training, and patience into you with your lightest year of sales. Lastly, the company will not only invest in your salary and benefits, but they also provide you with increased attention from the Sales Training department in your first year which makes it the company's highest sales cost ratio they will experience during your time as a Sales Representative. If you are able to understand the journey required and realize that your sales leader and UniFirst is willing to take that journey with you, this "con" can turn into a positive experience and learning opportunity.

    Advice to Management

    Our organization continues to implement and enhance our development programs and opportunities at all levels of the organization. I do believe that if we continue to follow this path of education and growth opportunities for our people, we will continue to watch our company climb and grow at an exponential rate.

UniFirst Photos

UniFirst Interviews

Interview Experience

Interview Experience


Getting an Interview

Getting an Interview


Interview Difficulty


Interview Difficulty




    Sales Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview


    I applied online. I interviewed at UniFirst.


    Had a phone interview scheduled to go over my resume. The District Manager contacted me was very informal and was not impressed with the attitude of the manager. Did not give any overview of the position or the company. Asked a few questions and was asked to come in for a face to face interview and he said he would contact me and let me know the exact time. Never heard from him again.

    Interview Questions

UniFirst Awards & Accolades

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  • Florida's Best Companies To Work For (Uniforms), Florida Trend, 2014
  • Executive of the Year (Large Companies) - Gold, Best in Biz Awards, 2014
  • 50 Best Companies to Sell For, Selling Power Magazine, 2013
  • Top 25 Companies for Career Opportunities, Glassdoor, 2013
  • 50 Best Companies to Sell For, Selling Power Magazine, 2012
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