Working at UniFirst | Glassdoor

UniFirst Overview

Wilmington, MA
10000+ employees
1936
Company - Public (UNF)
Laundry & Dry Cleaning
$1 to $2 billion (USD) per year
UniFirst Corporation (NYSE: UNF), headquartered in Wilmington, Mass., is a North American leader in the supply and servicing of managed uniform and workwear programs, as well as in the delivery of ancillary facility services. Together with its subsidiaries, the company also ... Read more

Mission: UniFirst's Corporate Mission is to be recognized as the leading provider of quality uniform products and services. Our continuous customer focus enables us to grow, to provide an equitable return on investment, and to create development opportunities for our


Glassdoor Awards

Top CEOs: 2017 (#97)

Company Updates

  • http://glassdoor.com/slink.htm?key=vQzrI

    UniFirst Honored for Second Consecutive Year by 2020 Women on Boards

    UniFirst champions diversity with their Board of Directors by having 20 percent or more of their Board seats held by women.

  • TRSA Operator Lifetime Achievement Award posthumously to Ronald Croatti. UniFirst executives Michael Croatti and Matthew Croatti (Ron’s sons) accepted the award.

    http://glassdoor.com/slink.htm?key=vQzFC

    Awards Dinner Highlights Day One of Leadership & Leg. Conf. | TRSA

    Activities during the first day of TRSA's 8th Annual Leadership & Legislative Conference neatly fit the first half of this event's name. Most of the nearly 100 attendees navigated airline schedules snarled across the nation by heavy East Coast snow to prepare to speak on behalf of their industry and companies on visits to Capitol Hill the next day.

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UniFirst Video

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UniFirst – Why Work For Us?


UniFirst is one of North America's largest workwear and textile services companies. We rent, lease, and sell uniforms, protective clothing, custom corporate workwear, floorcare, and other facility services products to all kinds of businesses.

UniFirst's Corporate Mission is to be recognized as the quality leader in our industry. Our careful focus on serving each Customer's special needs and providing total satisfaction enables us to grow, to provide an equitable return on investment, and to create opportunities for all of our employee Team Partners.

We serve more than 300,000 customer locations from sites in Canada, the United States, and Europe. And we operate nuclear decontamination facilities, cleanroom laundry operations, first aid service locations, product distribution centers, and our own manufacturing plants.

 
 

A UniFirst career can take you as far as you want to go. The truth is, uniform service is big business, and for the individual who is looking to roll-up their sleeves and get to work, a career with UniFirst can and will be tremendously rewarding. If you have the confidence and know-how to take a job from start to finish, you may quickly find yourself on the fast-track to success. The bottom line is, you'll control your own advancement opportunities. And we’ll make sure those opportunities are in abundance.

We are looking for bright, talented, energetic individuals who want to apply what they've learned in a dynamic and challenging environment. This is a chance to grow both personally and professionally in a company that has historically outpaced both the national economy and our own industry group in growth.

Many members of our management team have been with us for much of their careers, and through hands-on training and management practices, have become recognized leaders within our company and throughout our industry.

The fact is, it takes many different kinds of people to make UniFirst the success that is. Are you ready to do your part? Find out just how far a career with us can take you.

 

 There’s a reason we’ve become the billion dollar industry leader we are—because we’ve managed to attract and retain top talent. One of the many ways in we which do so is through our outstanding benefits package:

 

 

  • Job stability
  • Year-round employment
  • Continually growing company
  • Advancement opportunities
  • Quality reputation
  • Nationally recognized company
  • Equal Opportunity Employer
  • Learning experiences, team spirit
  • Involvement in decision making
  • Skill enhancement incentives
  • Knowledgeable mentors
  • Investments to facilities, equipment and technology ($40-$45 million annually)
  • Safety focused work environment
  • Competitive salary
  • Employee referral bonus
  • Open door policy
  • Participation programs (1st Teams, CAT teams)
  • On-the-job training
  • Tuition reimbursement
  • Paid suggestion programs
  • Bonuses and incentives for performance
  • Attendance reward program
  • Caring management team
  • Job posting system
  • Annual performance reviews
  • Termination appeal process
  • No weekends
  • Drug-free workplace
  • 401K company match
  • Self-managed profit sharing
  • Direct payroll deposit
  • Discounted employee purchase program
  • Free uniforms
  • Long-term disability
  • Major medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription drug card
  • Paid vacations
  • 8 paid holidays
  • Paid sick days
  • Paid bereavement
  • Paid life insurance
  • Paid short-term disability
  • Paid jury duty
  • Paid military leave
  • Casual dress days
  • Summer and Winter get-togethers

 

UniFirst is a rapidly growing company with opportunities available throughout its core business operations. All afford significant avenues for personal development and growth and provide for continuing career progression. Our Team Partners get top quality skills training, designed to enhance their performance and assist them with career advancement.

UniFirst Corporation has a strong history of promoting from within. In fact most of UniFirst’s senior managers have grown with the company.

Opportunities are abound for those individuals who possess a strong work ethic, a commitment to quality, and above all else, a passion for customer service.

At UniFirst, we believe that our employees should be as diverse as the customers we serve. So in addition to being an Affirmative Action and Equal Employment Opportunity (EEO) employer, UniFirst encourages and supports diversity among its employees throughout North America and beyond. Here, you’ll find an environment brimming with different cultures, personalities and backgrounds. Not just because it is right, but because UniFirst believes a diverse workforce makes us a stronger company and allows us to better serve and understand our customers—people just like you.

UniFirst Reviews

3.8
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Approve of CEO
UniFirst President and CEO Steven S. Sintros
Steven S. Sintros
82 Ratings
  • Featured Review

    Helpful (4)

    "Senior Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Louisville, KY
    Current Employee - Senior Sales Consultant in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    I actually left UniFirst after a little less than 2 years. Most of the reps on the team I started with had left and I felt it was my turn. The grass was not greener. Was welcomed back and have been loving it ever since.

    Potential to make six figures if you work hard and take advantage of commission multipliers. Very nice Presidents Club trip for top performers. Almost total and complete freedom to dictate your schedule (we are required to be in the office 1.5 days a week). One of the fastest growing locations within the company. Base salary, unlimited commissions, laptop, gas and cellphone allowance. Good training program and support from management. Opportunity for base salary pay raises and promotions your first year (major promotions into management typically require relocation). Not for everyone, but I truly love the job and the people I work with and for. CEO is as down to earth and humble as you can get. Regional Sales Manager is hands-on, energetic and helpful. Branch Manager is sales friendly (former U1st Sales Rep and Sales Manager) and a great motivator and mentor. Sales Manager is a former P-Club rep who knows the job. 2 Sales Reps, Sales Manager and Branch Manager all qualified for P-Club in 2017. Great sales culture!

    Cons

    It can be a grind. To make it to P-Club, you’ll put in some very early mornings and some very late nights on a very frequent basis. Lots of prospecting via cold calling, phone calls and emails. If you can’t handle rejection and cold calls, this is not the job for you.

    Despite the high income potential and flexibility to dictate your schedule, turnover on the sales team has been high (service team has very low turnover). Selling products and services that most businesses place a low priority on can be tough, but it can be done. Many people leave too soon.

    Advice to Management

    Give your sales people the tools to help them succeed. New CRM is not user friendly, please work on improving and add iPhone functionality!

See All 993 Reviews

UniFirst Photos

UniFirst photo of: Look for the #UniFirstFamily to see what it's like to be a UniFirst Team Partner!
UniFirst photo of: Team Partners from our Wichita, KS Location recently participated in the 2016 QuikTrip Charity Golf Tournament and showed their ‪‎UniFirst‬ pride as a tournament sponsor.
UniFirst photo of: Thank you to Sales Manager haand second-time dad Chad Caldwell for sending us this adorable photo of his newborn son Maddux Crles—a future Team Partner-in-training for sure!
UniFirst photo of: Managers from the northwestern coastal region gathered at our Tacoma, WA Location to complete their Sales Manager Development Program.
UniFirst photo of: Some UniFirst top salespeople gather at headquarters in Wilmington, MA, to share best practices and to learn from one another.
UniFirst photo of: A group of our Sales Team Partners recently hosted a UniFirst Sales Challenge for students enrolled in Plymouth State University's Professional Sales program.
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UniFirst Interviews

Experience

Experience
55%
16%
29%

Getting an Interview

Getting an Interview
62%
19%
7%
7
4
1
0

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (12)  

    Sales Interview

    Anonymous Employee in Memphis, TN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at UniFirst (Memphis, TN) in March 2017.

    Interview

    The interview process was, as I had read, a bit more cumbersome than one would expect. There was an initial interview with both the sales manager and branch manager together, then a follow-up during which I had to give a presentation on material I was given (to test my "stage presence" and comprehension ability). Following that, there were two phone interviews, one of which was much more in depth (quite enjoyable, actually) before I was done with the process and received an offer. None of the interviews were onerous, few of the questions were redundant, and I was able to get a very good feel for the people for whom I would be working during the process, so I knew it would be a good fit from my perspective; my interviewers knew that I was interviewing them, too, and were very forthcoming in offering information and explaining how thing actually worked in the real world, versus just giving me an idealized picture that was all rosy. I accepted the position because I liked what I heard and now that I am into the rather extensive training, I am eager to start selling.

    Interview Questions

    • How will I adapt to a sales position that is out of the office   Answer Question
See All 232 Interviews

UniFirst Awards & Accolades

  • 50 Best Companies to Sell For(#6), Selling Power Magazine, 2015
  • America's Top Companies, Forbes, 2009
  • 50 Best Companies to Sell For, Selling Power Magazine, 2012
  • Sales Department of the Year (Services Category), Stevie Awards, 2010
  • Platinum 400: Best Big Companies in America, Forbes Magazine, 2011
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