UniFirst Reviews | Glassdoor

UniFirst Reviews

Updated February 20, 2017
756 reviews

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Full-time Part-time

3.9
Star Star Star Star Star
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UniFirst Chairman, President, and CEO Ronald D. Croatti
Ronald D. Croatti
500 Ratings

756 Employee Reviews

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Pros
  • UniFirst has a top notch training program (in 46 reviews)

  • Great training in place to help you succeed (in 42 reviews)

Cons
More Pros and Cons

  1. Featured Review

    Helpful (10)

    "Great Place to Work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    UniFirst provides the opportunity needed to get started in outside sales. The training provided is excellent and it gives you to tools you need to be successful. You will go through the entire sales cycle from prospect to customer in all sales you make. There is no place that will top the experience that you will receive at UniFirst.

    Cons

    The only con would be that if you are not a self starter, driven and motivated for success then UniFirst is not the place for you. If you have all of those traits then this is the place to be!

    Advice to Management

    Keep pushing the positive results minded atmosphere!

    UniFirst Response

    Nov 21, 2016 – Sales Training Specialist

    Thank you for your feedback! At UniFirst we really pride ourselves on offering World Class Sales Training. We want to give our Team Partners all of the tools and training necessary to grow and have a ... More


  2. "So far really great"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Spokane, WA
    Current Employee - Outside Sales Representative in Spokane, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (Less than a year)

    Pros

    Great team in Spokane! So far I am really enjoying working here. The team is so positive and so knowledgeable!

    Cons

    Out side sales will always have its own challenges, sales is never easy. You have to be self driven and can't expect someone to hold your hand


  3. "Love this place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Production in Richland, WA
    Current Employee - Production in Richland, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great opportunity to make our customers happy

    Cons

    Wish Lunch time was longer

    Advice to Management

    Would like to get more cross training


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Aurora, Colorado - Great Career Opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time

    Pros

    Fun and encouraging atmosphere, great relationships between employees, excellent training, and room for career growth.

    Cons

    The cons exist really more with the industry than as a company. Unifirst is constantly make changes for the better to improve performance, but the service industry can be demanding. In any service industry, resolving concerns and delivering top performance all of the time can be challenging, but definitely achievable.


  6. "Team Oriented"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in Portland, ME
    Current Employee - Sales Manager in Portland, ME
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    Everyone works as a team. UniFirst really does care about the customers, and everyone works together to make sure we do our best for them. It's easy to sleep at night knowing you are doing right by the customer. Great opportunity to advance, especially if you are willing to relocate.

    Cons

    It is a hard job, and there is a lot of competition. You have to be willing to work hard and work through adversity to be successful.

    Advice to Management

    Continue attempting to modernize systems. Invest in the facilities and people. Adding quality staff to try to bring better service to our customers would also benefit current team members.


  7. "District Service Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 5 years)

    Pros

    Great local family atmosphere. Training is very detailed. Company is driven to promote. Very diverse customer base.

    Cons

    Long Hours, covering routes and occasional lack of production support.

    Advice to Management

    Continue to keep the focus on the customer and continue to promote within as long as they earned it.


  8. "Good Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends

    I have been working at UniFirst full-time (Less than a year)

    Pros

    Reasonable and helpful upper management. Efficient team in most departments. Decent pay and benefits.

    Cons

    Work can be tedious. Language barrier with some coworkers.


  9. "Bleed green & white"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norwalk, CA
    Current Employee - Anonymous Employee in Norwalk, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time

    Pros

    UniFirst instills a culture where you will want to come to work each day and succeed because of the locations family culture or as it has been coined "bleed green and white". Some areas that are very pro is family culture, promotion based on merit/hard work and overall great environment to achieve success

    Cons

    The industry is inherently difficult which can cause some frustration both on the sales side (ie timing of contracts to secure new business, commoditization of the service by potential clients, consistent pressure to sell as the sales role is 100% hunting) and service (highly demanding customer base, lots of moving parts to manage from week to week)

    Advice to Management

    Keep doing what your doing! Great place to work only suggestion is UniFirst runs lean in regards to personnel and sometimes can get put in between a rock and hard place with customers because there isn't enough people to execute. However as with any business managing labor and productivity is always walking a fine line between too much and not enough.


  10. "Location 093 Baltimore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Baltimore, MD
    Current Employee - Anonymous Employee in Baltimore, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    UniFirst is a family type of atmosphere and culture. You're not just another "number" when you work at UniFirst. If you're a hard worker, have a positive attitude, and are committed to "doing it right the first time," you will be rewarded.

    Cons

    Outdated machinery. Our location could use upgrades in a couple departments.


  11. "Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Los Angeles, CA
    Current Employee - Branch Manager in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    One of the few industrial laundry companies that still treats its employees and customers with dignity and respect. We truly are a family with a VISION that all partners are bought into. Our core values are simple. Customers are the focus of everything we do. Respect for others. Commitment to quality. I have never been surrounded by more motivated employees that always want the best for their customers and co workers. I am truly blessed to have been hired and promoted. Promotions seem to come quick if you show that you are bringing enthusiasm and integrity to the workplace. We all want to grow our business, for of course profit but also to create more jobs. See people achieve their goals, buy a house, get married, get a new car etc.

    Cons

    We do need to finish our software update it will make everything run more efficiently, but just like all of our other projects we want to ensure it is done right the first time and does not interfere with our customers

    Advice to Management

    Keep up the good work.



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