65% would recommend to a friend
(1378 total reviews)
Steven S. Sintros
80% approve of CEO
What people are saying about UniFirst
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Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
- "This is my first sales job and I think the overall training is really great." (in 165 reviews)
- "Good benefits and 401k." (in 134 reviews)
- "Good pay and atmosphere hard work but you can make a career getting the right route" (in 104 reviews)
- "The people are great and very helpful in terms of training." (in 94 reviews)
- "Training program is great and will set a foundation for your future with better company." (in 59 reviews)
- "Poor management and unrealistic expectations." (in 96 reviews)
- "Long hours in the service department but I guess that's why e make the big bucks." (in 80 reviews)
- "Managers don’t hold drivers account for stinking at their jobs AKA not taking customers the right stuff or not taking them enough." (in 37 reviews)
- "Upper management does not care about sales reps." (in 33 reviews)
- "Hard on the body, not enough staff,unorganized management very long hours." (in 28 reviews)
Ratings by Demographics
This rating reflects the overall rating of UniFirst and is not affected by filters.
Found 1,378 of over 2K reviews
Updated Nov 24, 2023
- Most Recent
- Highest Rating
- Lowest Rating
- 1.0Nov 7, 2023Corporate Industrial EngineerFormer Employee, less than 1 yearWilmington, MA
Its an easy job, not difficult or challenging at all. good "cruise" job until you find something worth pursuing.
No structure, no standards, no long term plans/commitment. Everything is done last minute with MINIMAL budget. They expect maximum results with minimal compensation. Every location threatens union and they should. None of the salary people I met actually wanted to work there, all of them are constantly applying to other positions. Long hours, lots of weekends. They refuse to automate and refuse to increase pay. They are a Bottom Line company. If it doesnt make them money they dont do it. They provide the minimum to customers. Lots of safety issues in the plants. They prey on immigrants, underpay them, make them work in unpleasant environments with no annual raises or increases for inflation. There is little career op unless you live local and get close with mgmt at headquaters. Comp/Benefits are the worst ive seen in 15 yrs of employment. Culture is make the "family" who owns it richer and no values. Very diverse, they only like hiring immagrants and low income families. Cant say much about upper mgmt because you never see them or hear from them. Work life balance doesnt exist. Its work only. be available at all times and treat every task as life or death outcome. I would never recommend this company to anyone. They discuss who do get rid of or how to get rid of people/ positions weekly instead of addressing the problem with a solution. I have never seen a place with such little regard to people.
- 2.0Nov 17, 2023.NET DeveloperFormer Employee, more than 1 yearIndianapolis, IN
Good salary, ok benefits. I am trying to get the 5 word minimum and I am stuck.
Supporting applications is not bad, but the change process will kill you soon. Lot of red tapes created by the Upper Management in a knee-jerk reaction. Have to go through the meeting once in a week to just update a column in production table, may be flipping a feature flag. Sometimes makes your blood boil. You join as a developer and you will retire as a developer, no career growth. If you want visibility of what you are doing you should be in Boston, MA head office.
- 3.0Nov 23, 2023Outside Sales RepresentativeCurrent Employee, more than 1 yearNew Braunfels, TX
Flexible schedule and uncapped commission
20% of week is attributed to in office cold calls instead of appointment setters scheduling meetings with prospects
- 2.0Oct 27, 2023SupervisorCurrent Employee, more than 3 yearsCharlotte, NC
- Consistent work. - Will put up with bs as long as you are very valuable and will complain to management if you get written up.
- hours are generally inflexible - little time off - low pay1UniFirst Response4w
Thank you for taking the time to submit a review. Your feedback is appreciated.
- 4.0Nov 6, 2023Sales ConsultantCurrent Employee, more than 1 yearWilmington, NC
If you're good with people, you'll do well at this job. The pay is great as long as you actually do your job and make sales. Base is low but the earning potential is there.
New business development has its ups and downs.UniFirst Response2w
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!
- 4.0Nov 11, 2023Route Sales RepresentativeCurrent EmployeeAlbuquerque, NM
You work your own hours, when your done your done. Monday thru Friday and all holidays off.
Management at time or support
UniFirst Reviews FAQs
UniFirst has an overall rating of 3.6 out of 5, based on over 2,127 reviews left anonymously by employees. 65% of employees would recommend working at UniFirst to a friend and 67% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
65% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UniFirst 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.