UniFirst Reviews | Glassdoor

UniFirst Reviews

Updated August 16, 2017
854 reviews

Filter

Filter

Full-timePart-time

3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

854 Employee Reviews

Sort: PopularRatingDate

Pros
  • This is a great company to work for or I wouldn't have stayed here for the last 20 years (in 48 reviews)

  • UniFirst has a fantastic sales training program, second to none (in 48 reviews)

Cons
  • Year 1 in any position if very difficult and will involve long hours (in 53 reviews)

  • Nothing is easy for any outside sales rep position (in 38 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (29)

    "Great Place to Work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Positive Outlook

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    UniFirst provides the opportunity needed to get started in outside sales. The training provided is excellent and it gives you to tools you need to be successful. You will go through the entire sales cycle from prospect to customer in all sales you make. There is no place that will top the experience that you will receive at UniFirst.

    Cons

    The only con would be that if you are not a self starter, driven and motivated for success then UniFirst is not the place for you. If you have all of those traits then this is the place to be!

    Advice to Management

    Keep pushing the positive results minded atmosphere!

    UniFirst Response

    Nov 21, 2016 – Sales Training Specialist

    Thank you for your feedback! At UniFirst we really pride ourselves on offering World Class Sales Training. We want to give our Team Partners all of the tools and training necessary to grow and have a... More


  2. "Great Outside Sales Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Pittsburgh, PA
    Former Employee - Outside Sales Representative in Pittsburgh, PA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UniFirst full-time (More than a year)

    Pros

    UniFirst provides a great foundation for outside sales. The company is known for its sales training program, and because of that no one should have a problem getting a higher level sales position after working here for 1-2 years. Management is supportive and provides everything needed for success. Pay and benefits are a little above average for an entry level sales gig. Fun office environment. All of the managers that I have seen have been promoted from within, so a lot of opportunity for advancement. A lot of rewards and recognition. If you work hard and follow the process, you will be successful. Like any sales job, you get out of it what you put into it.

    Cons

    Outside sales is not for everyone. There is a lot of cold calling in this industry and a lot of rejection. A lot of people can't handle it. Being on your own throughout the week means you need to be highly self motivated. Where I've seen people fail is lack of drive and motivation to get up and go out in the field without constant supervision. If you're going to be upset if someone hangs up on you or says no to meeting with you, this job might not be for you. If you only want to work exactly 40 hours per week, don't go into sales.

  3. "GREAT Company to Work For!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at UniFirst full-time (Less than a year)

    Pros

    Family atmosphere. Great Management throughout the company. Good pay and benefits.

    Cons

    Training is a bit of a drag and just prepares for you a soft sale that is successful.

    Advice to Management

    Give a little more training on the hard sales. Also, don't fit everyone into the same category. Treat them as individuals and coach on their needs, not just a corporate standard.


  4. "District Service Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time

    Pros

    Great company with strong roots

    Cons

    If you do not have self motivation this job is not for you.


  5. "Management Trainee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Managemet Trainee in Fort Worth, TX
    Current Employee - Managemet Trainee in Fort Worth, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great Culture! Great Family atmosphere for such a large public company.

    Cons

    Seem to promote based off of length of service. And not so much most qualified.


  6. "Good entry-level job to kick off a sales career, but that's it."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Outside Sales Representative in Indianapolis, IN
    Current Employee - Outside Sales Representative in Indianapolis, IN
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    You make your own schedule during the week, meet fun, new customers, and the other sales reps make the job tolerable in the office. The commission earning potential is real.

    Cons

    The management is poor, employees are constantly quitting, the technology is lacking, the benefits are mediocre, the commission and other PTO can't be explained the same way twice, and although the service is getting better, every installation has issues since everything is such a manual process.

    Advice to Management

    Stop micro-managing so much. Jump on the phones and help out your team when they are struggling (it's your bonus on the line as well). Set realistic expectations and hold people accountable. Make decisions on your own and stand behind those and your team. If you don't know an answer, don't make one up, just say you don't know, but you'll find out.


  7. Helpful (3)

    "Great Company All Around"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Birmingham, AL
    Current Employee - Customer Service Representative in Birmingham, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 10 years)

    Pros

    This company is a great company to work for. I have been here for 14 years and they have treated me like family the whole time. We treat our customers with the same respect and loyalty as we treat each other. We go above and beyond for our customers needs. Best company I have ever worked for I would recommend anyone to join our team.

    Cons

    There are no cons.

    Advice to Management

    Keep doing a great job management. Each and everyone of you are my family and treat me with respect and would do anything for me I really appreciate you all.

  8. "Sales Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Good benefits, all tools provided that are needed to get the job done. Decent flexibility as long as you're selling.

    Cons

    Too political. Very cliquish. Titles go to some of the manager's heads; ie., too many inflated egos.

    Advice to Management

    Treat others as you'd like to be treated. Show respect for those who work for the benefit of the company. Bullying is not managing. Neither is choosing favorites to receive all the "gimmees" and call ins.


  9. Helpful (1)

    "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Atlanta, GA
    Current Employee - Sales Representative in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great company to work for!! Good growth with advancements and awesome benefits!!

    Cons

    Need to have more branches. Or an extra location.

    Advice to Management

    Continue to relate to people and always take care of the customers!!


  10. "Good family oriented growing company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great and understanding company. Family oriented with room to grow.

    Cons

    Lack of communication between corporate and locations.

    Advice to Management

    Open up the floor for ideas through your employees.


Showing 854 of 858 reviews
Reset Filters