UniFirst Reviews | Glassdoor

UniFirst Reviews

Updated November 15, 2018
672 reviews

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3.9
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Approve of CEO
UniFirst President and CEO Steven S. Sintros
Steven S. Sintros
83 Ratings

672 Employee Reviews

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Pros
  • "UniFirst is a great company with great benefits" (in 57 reviews)

  • "Good training program and support from management" (in 56 reviews)

Cons
  • "Job can have long hours depending on how fast you're willing to work and is physically laboring" (in 68 reviews)

  • "Ive been in Sales a while and feel that this place is truly impossible to be a successful sales rep" (in 43 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (22)

    "Senior Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Louisville, KY
    Current Employee - Senior Sales Consultant in Louisville, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    I actually left UniFirst after a little less than 2 years. Most of the reps on the team I started with had left and I felt it was my turn. The grass was not greener. Was welcomed back and have been loving it ever since.

    Potential to make six figures if you work hard and take advantage of commission multipliers. Very nice Presidents Club trip for top performers. Almost total and complete freedom to dictate your schedule (we are required to be in the office 1.5 days a week). One of the fastest growing locations within the company. Base salary, unlimited commissions, laptop, gas and cellphone allowance. Good training program and support from management. Opportunity for base salary pay raises and promotions your first year (major promotions into management typically require relocation). Not for everyone, but I truly love the job and the people I work with and for. CEO is as down to earth and humble as you can get. Regional Sales Manager is hands-on, energetic and helpful. Branch Manager is sales friendly (former U1st Sales Rep and Sales Manager) and a great motivator and mentor. Sales Manager is a former P-Club rep who knows the job. 2 Sales Reps, Sales Manager and Branch Manager all qualified for P-Club in 2017. Great sales culture!

    Cons

    It can be a grind. To make it to P-Club, you’ll put in some very early mornings and some very late nights on a very frequent basis. Lots of prospecting via cold calling, phone calls and emails. If you can’t handle rejection and cold calls, this is not the job for you.

    Despite the high income potential and flexibility to dictate your schedule, turnover on the sales team has been high (service team has very low turnover). Selling products and services that most businesses place a low priority on can be tough, but it can be done. Many people leave too soon.

    Advice to Management

    Give your sales people the tools to help them succeed. New CRM is not user friendly, please work on improving and add iPhone functionality!

    UniFirst Response

    Mar 26, 2018 – Sales Training Specialist

    Thank you for your review and welcome back to the team! We often see UniFirst “family members” come back after exploring other opportunities and they say exactly the same thing. We guess that... More


  2. "Great company to make you home."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bohemia, NY
    Current Employee - Anonymous Employee in Bohemia, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    Great continuous training. Family oriented culture. Company genuinely cares about it customers just as much it cares for it employees. The job itself has it great and difficult times but I am surrounded by a team that is always willing to help. Happy to call this place my home.

    Cons

    As a sales professional I wish every customer says yes but I can certainly take my nos like a champ.

    Advice to Management

    More team activities, it only strengthen us.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Salt Lake City, UT
    Current Employee - Sales in Salt Lake City, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    Great training. Good Management. Lots of support.

    Cons

    Takes lots of hard work and grit to sale in this industry

    Advice to Management

    Keep up the good work!


  4. "Project Manger"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Wilmington, MA
    Current Employee - Project Manager in Wilmington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than 3 years)

    Pros

    Flexibility, Great Work Environment, Great management and coworkers

    Cons

    None that would prevent working here

    Advice to Management

    Love working here

    UniFirst Response

    Nov 12, 2018 – Talent Acquisition Specialist

    We appreciate your feedback and are so glad to hear you enjoy being a part of the UniFirst Family!


  5. "Great company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Engineer in Wilmington, MA
    Current Employee - IT Engineer in Wilmington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Great company to work. Great work culture. Friendly people. Great benefits.

    Cons

    Can not think of any.

    UniFirst Response

    Nov 12, 2018 – Talent Acquisition Specialist

    We are happy to learn your experience within our organization is a positive one. Thank you for your feedback!


  6. "DO NOT WORK HERE - Simpsonville, SC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Simpsonville, SC
    Former Employee - Anonymous Employee in Simpsonville, SC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at UniFirst full-time (More than a year)

    Pros

    Occasional holiday meal provided to all

    Cons

    Throngs of emoloyees who do not do their own work
    High volume of call outs
    Punishing/firing best employees and keeping 70 year old elderly women on staff
    Allowing idiots who cannot manage soiled returns to take over route driving
    Substandard management and supervisory at all levels
    Fired for visiting seriously ill family member in hospital, with no record of frequent call outs

    Advice to Management

    hire and encourage people worthy and fire the lazy idiots who skate by


  7. "Stay Away Fort Myers Location"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Fort Myers, FL
    Current Employee - Sales Representative in Fort Myers, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Vending machine inside warehouse you make calls out of.

    Cons

    Straight cold calling, dated old leads been called a million times, management puts intense pressure on reps.

    Advice to Management

    Ease up off the reps, straight cold calling is difficult and the amount of pressure and criticism you throw at the reps does not help. Sales management is very condescending. Terrible work environment.

    UniFirst Response

    Nov 12, 2018 – Talent Acquisition Specialist

    Thank you for your feedback. It always saddens us to learn that any Team Partner feels their experience is less than positive. We encourage you to take advantage of our Open-Door Policy and bring... More

  8. "Overworked and underpayed. Illegally deducting hours as to avoid paying overtime."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Dock Worker/Machine Operator/Occasional Floater in Cincinnati, OH
    Current Employee - Dock Worker/Machine Operator/Occasional Floater in Cincinnati, OH
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    Job security. Easy to get hired. Friendly atmosphere.

    Cons

    Terrible pay. Hazardous environment with no hazard pay. Sexist positioning.

    Advice to Management

    Worry less about business image and more about how to treat employees.

    UniFirst Response

    Nov 12, 2018 – Talent Acquisition Specialist

    Thank you for the feedback. It always dismays us to learn any UniFirst Team Partner feels that their experience in our organization is a negative one.

    Perhaps you can utilize our Open-Door Policy... More


  9. "decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Maintenance Technician in Albuquerque, NM
    Current Employee - Maintenance Technician in Albuquerque, NM
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at UniFirst full-time (More than a year)

    Pros

    good money decent work environment

    Cons

    production floor is not well ventilated


  10. "Maintenance Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Supervisor in Wichita, KS
    Former Employee - Maintenance Supervisor in Wichita, KS
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at UniFirst full-time (More than a year)

    Pros

    Great benefits, 401K match, Seems to be trying to improve in several areas of business.

    Cons

    They take advantage of salary employees by not allowing you to have enough team members to get jobs complete, therefor you end up working 14-16 hour days very frequently. Upper management at the Wichita location does not appreciate anything you do, even when it amounts to 20K in electricity savings a year.

    Advice to Management

    Show genuine appreciation for jobs well done. Listen to front line supervisors in needs to be successful and support them.

    UniFirst Response

    Nov 12, 2018 – Talent Acquisition Specialist

    Thank you for your feedback. It always disappoints us when one of our Team Partners feels their experience was a less than positive one. We hope you’ve found a better fit for yourself.


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