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UniFirst

Engaged Employer

UniFirst

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UniFirst Reviews

3.6

65% would recommend to a friend

(1378 total reviews)

President and CEO Steven S. Sintros

Steven S. Sintros

80% approve of CEO

Ratings by category

3.9

Diversity & Inclusion

3.6

Culture & Values

3.6

Career Opportunities

3.6

Work/Life Balance

3.4

Compensation and Benefits

3.3

Senior Management

Ratings distribution

5 stars

42%

4 stars

19%

3 stars

14%

2 stars

11%

1 star

14%

What people are saying about UniFirst

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Top Review Highlights by Sentiment

Excerpts from user reviews, not authored by Glassdoor

Pros
  • "This is my first sales job and I think the overall training is really great.(in 165 reviews)
  • "Good benefits and 401k.(in 134 reviews)
  • "Good pay and atmosphere hard work but you can make a career getting the right route(in 104 reviews)
  • "The people are great and very helpful in terms of training.(in 94 reviews)
  • "Training program is great and will set a foundation for your future with better company.(in 59 reviews)
Cons

Ratings by Demographics

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Found 1,378 of over 2K reviews

Updated Nov 24, 2023

    1. 5.0
      Nov 24, 2023
      Sales Manager
      Current Employee, more than 1 year
      Washington, DC
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture and advancement opportunities

      Cons

      Tech needs to be updated

      1. 1.0
        Nov 7, 2023
        Corporate Industrial Engineer
        Former Employee, less than 1 year
        Wilmington, MA
        Recommend
        CEO Approval
        Business Outlook

        Pros

        Its an easy job, not difficult or challenging at all. good "cruise" job until you find something worth pursuing.

        Cons

        No structure, no standards, no long term plans/commitment. Everything is done last minute with MINIMAL budget. They expect maximum results with minimal compensation. Every location threatens union and they should. None of the salary people I met actually wanted to work there, all of them are constantly applying to other positions. Long hours, lots of weekends. They refuse to automate and refuse to increase pay. They are a Bottom Line company. If it doesnt make them money they dont do it. They provide the minimum to customers. Lots of safety issues in the plants. They prey on immigrants, underpay them, make them work in unpleasant environments with no annual raises or increases for inflation. There is little career op unless you live local and get close with mgmt at headquaters. Comp/Benefits are the worst ive seen in 15 yrs of employment. Culture is make the "family" who owns it richer and no values. Very diverse, they only like hiring immagrants and low income families. Cant say much about upper mgmt because you never see them or hear from them. Work life balance doesnt exist. Its work only. be available at all times and treat every task as life or death outcome. I would never recommend this company to anyone. They discuss who do get rid of or how to get rid of people/ positions weekly instead of addressing the problem with a solution. I have never seen a place with such little regard to people.

      2. Join the UniFirst team
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        1. 2.0
          Nov 17, 2023
          .NET Developer
          Former Employee, more than 1 year
          Indianapolis, IN
          Recommend
          CEO Approval
          Business Outlook

          Pros

          Good salary, ok benefits. I am trying to get the 5 word minimum and I am stuck.

          Cons

          Supporting applications is not bad, but the change process will kill you soon. Lot of red tapes created by the Upper Management in a knee-jerk reaction. Have to go through the meeting once in a week to just update a column in production table, may be flipping a feature flag. Sometimes makes your blood boil. You join as a developer and you will retire as a developer, no career growth. If you want visibility of what you are doing you should be in Boston, MA head office.

          1. 3.0
            Nov 23, 2023
            Outside Sales Representative
            Current Employee, more than 1 year
            New Braunfels, TX
            Recommend
            CEO Approval
            Business Outlook

            Pros

            Flexible schedule and uncapped commission

            Cons

            20% of week is attributed to in office cold calls instead of appointment setters scheduling meetings with prospects

            1. 2.0
              Nov 21, 2023
              District Manager
              Current Employee
              Wisconsin Rapids, WI
              Recommend
              CEO Approval
              Business Outlook

              Pros

              Flexibility of when you start your day, holidays off

              Cons

              Pay, hours worked, unrealistic expectations

              1. 3.0
                Nov 20, 2023
                Sales
                Current Employee, more than 5 years
                Dallas, TX
                Recommend
                CEO Approval
                Business Outlook

                Pros

                Base, culture, management, commissions and bonus.

                Cons

                Nothing that I can really think of.

                1. 2.0
                  Oct 27, 2023
                  Supervisor
                  Current Employee, more than 3 years
                  Charlotte, NC
                  Recommend
                  CEO Approval
                  Business Outlook

                  Pros

                  - Consistent work. - Will put up with bs as long as you are very valuable and will complain to management if you get written up.

                  Cons

                  - hours are generally inflexible - little time off - low pay

                  1

                  Thank you for taking the time to submit a review. Your feedback is appreciated.

                  1. 2.0
                    Nov 17, 2023
                    Outside Sales Representative
                    Former Employee, more than 1 year
                    Warwick, RI
                    Recommend
                    CEO Approval
                    Business Outlook

                    Pros

                    Good Sales Experience, OK hours

                    Cons

                    Not much opportunity to advance, and high turnover

                    1. 4.0
                      Nov 6, 2023
                      Sales Consultant
                      Current Employee, more than 1 year
                      Wilmington, NC
                      Recommend
                      CEO Approval
                      Business Outlook

                      Pros

                      If you're good with people, you'll do well at this job. The pay is great as long as you actually do your job and make sales. Base is low but the earning potential is there.

                      Cons

                      New business development has its ups and downs.

                      We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!

                      1. 4.0
                        Nov 11, 2023
                        Route Sales Representative
                        Current Employee
                        Albuquerque, NM
                        Recommend
                        CEO Approval
                        Business Outlook

                        Pros

                        You work your own hours, when your done your done. Monday thru Friday and all holidays off.

                        Cons

                        Management at time or support

                      Viewing 1 - 10 of 1,378 Reviews
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                      UniFirst Reviews FAQs

                      UniFirst has an overall rating of 3.6 out of 5, based on over 2,127 reviews left anonymously by employees. 65% of employees would recommend working at UniFirst to a friend and 67% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.

                      According to anonymously submitted Glassdoor reviews, UniFirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at UniFirst. This rating has decreased by -7% over the last 12 months.

                      65% of UniFirst employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UniFirst 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.6 for career opportunities.

                      According to reviews on Glassdoor, employees commonly mention the pros of working at UniFirst to be management, benefits, career development and the cons to be work life balance .

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                      UX Designer and Software Engineer

                      Is it normal that after the pre-interview with HR, and after he mentioned I would have the first interview with manager xx, he just disappeared? I sent an email and called the office a week later but no answers from him. Is this the way KPMG recruit people? He also contacted me two months later from the day I applied.

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                      I've been on the job market for the past 4 months, facing challenges with securing interviews. I'm contemplating enrolling in Career Elevator (www.mycareerelevator.com) to refine my interview skills. Additionally, I'm intrigued by ApplyAll.com, a tool for automating job applications. Has anyone used either program to enhance their job search? I'm eager to learn more and would greatly appreciate any advice or insights you might have! Thank you in advance for your help!

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                      Manager

                      Confused. Currently working for a mid sized firm with big clients but have been offered a role through my network for a relatively small startup but a with higher designation / lead role & similar salary to my existing pay. The new role is more strategy + lead but non technical while my current role is managerial level but more technical. If in my position, would you stay in your current role or take the new one?? Happy to answer follow up questions. Thank you.

                      1
                      3 Comments

                      Glassdoor has 2,127 UniFirst reviews submitted anonymously by UniFirst employees. Read employee reviews and ratings on Glassdoor to decide if UniFirst is right for you.