UserTesting Overview

  • www.usertesting.com
  • San Francisco, CA
  • 201 to 500 Employees
  • 2007
  • Company - Public (USER)
  • Enterprise Software & Network Solutions
  • Unknown / Non-Applicable

CompetitorsValidately, UserZoom
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We're a pre-IPO company located in San Francisco, Edinburgh and Atlanta. We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies on-demand access to ...

Glassdoor Awards

Best Places to Work: 2016(#47)

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Technical Account Manager

Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?

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UserTesting Reviews

4.3
82%
Recommend to a Friend
86%
Approve of CEO
Andy MacMillan
Andy MacMillan
75 Ratings
5.0
Current Employee, less than 1 year

"Best place I’ve ever worked!"

Jun 22, 2022 - Content Manager
Recommends
Approves of CEO

Pros

Supportive team & leadership
Impactful & challenging work
Culture & Values
Work remotely with option to go in office

Cons

Nothing has been a con.

Advice to Management

Management is fantastic, just keep doing what you’re doing.
See All 366 Reviews

Diversity & Inclusion at UserTesting

4.2
(66 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from UserTesting Reviews and are not edited or altered.

How is diversity at UserTesting?

...Pay isn't competitive; upper management needs more diversity, especially persons of color, primarily Black and Hispanic....Read More

Read 2 more responses

UserTesting Photos

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UserTesting Interviews

Experience
Positive42%
Negative40%
Neutral18%
Getting an Interview
Applied online72%
Employee Referral14%
Recruiter11%
Difficulty
2.5
Average
HardAverageEasy

  1. Finance Interview

    Anonymous Employee in United States
    No Offer
    Positive Experience
    Easy Interview
    Application

    I applied online. I interviewed at UserTesting (United States)

    Interview

    I applied online, I had a phone call with the recruiter who rushed me and then spoke with the hiring manager who was 10 minutes late to the interview. The hiring manager was already uninterested as the conversation started and barely asked questions. He was inexperienced at interviewing and made things so awkward. Definitely a bad look on their culture. I would not recommended
    Interview

    Basic interview questions: Walk through and resume and why are you looking

    Answer Question

See All 107 interviews

Company Updates

May 9, 2018
Check out our newest "Career Paths at UserTesting" article to see how Tim Pegnim rose through our Sales ranks! http://glassdoor.com/slink.htm?key=vQWtq
Shared image - Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales | UserTesting Blog
Career paths at UserTesting: How Tim Pegnim rose through the ranks in Sales | UserTesting Blog
glassdoor.com
March 7, 2018
In this edition of our "Career Paths at UserTesting" series we've highlighted Software Engineer Mathilde Mouw‍. The article covers Mathilde's path from being a Biology major all the way to her recent promotion to Sr. Software Engineer, stopping at all points in between! http://glassdoor.com/slink.htm?key=vQjch
Shared image - Career Paths at UserTesting: How biology led Mathilde Mouw to an engineering career | UserTesting Blog
Career Paths at UserTesting: How biology led Mathilde Mouw to an engineering career | UserTesting Blog
glassdoor.com

UserTesting Awards & Accolades

  • Best Tech Workplace in the Bay AreaFortune Magazine2021
  • Best Places to Work in San FranciscoBuiltIn SF2021

Pledges & Certifications

  • Pay Equality Pledge

    Committed to paying equitably for equal work & experience

  • Tech Hiring Commitment

    Helping to train, hire and promote more technology workers

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • First Job Programs

    Maintain entry-level hiring and career development programs to give people career starts

Popular Careers with UserTesting Job Seekers

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UserTesting FAQ

(31 Questions)

All answers shown come directly from UserTesting Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at UserTesting?

...advancement is not easy, no perks, less policy and benefits...

June 10, 2021

Read more

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