UserTesting Careers | Glassdoor

UserTesting Careers

San Francisco, CA
201 to 500 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable

Validately, UserZoom

We're a pre-IPO company located in San Francisco, Edinburgh and Atlanta. We make it easy for businesses to understand how customers interact with their digital properties so that they can improve their customer experience. We do this by giving companies ... Read more

Mission: Help companies create great user experiences.

Glassdoor Awards

Best Places to Work: 2016 (#47)

UserTesting Reviews

  • Helpful (2)

    "One of the best experiences I have ever had"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Director
    Current Employee - Regional Sales Director
    Positive Outlook
    Approves of CEO

    I have been working at UserTesting full-time (More than a year)


    The company is really taking off. The level of excitement and success I have seen over the last year has been amazing. Outstanding culture, really impressive management and an overwhelmingly positive environment.


    Company is growing very quickly and that can lead to some disruption in certain departments, but management is responding effectively and overall, significant growth is a really good thing

    Advice to Management

    Please keep looking at areas to help grow our overall offering and strengthen our footprint in this market

See All 224 Reviews

UserTesting Photos

UserTesting photo of: Mountain View employees showing off their new UT hoodies! They received them for completing courses through UserTesting University.
UserTesting photo of: One of our core values at UserTesting is "Get Better", so we decided to learn about wine.
UserTesting photo of: Our Project Management Team are not only great at managing projects and putting customers first, they also manage to take great pictures! #utlife
UserTesting photo of: What better way to celebrate Pi Day than with pie in all 3 of our offices!
UserTesting photo of: We held our annual basketball tournaments in both the Bay Area and Atlanta yesterday. Hopefully we don't lose any employees to the NBA or WNBA anytime soon!
UserTesting photo of: We hate to brag, but our Customer Success Team are a photogenic bunch.
See All PhotosSee All

UserTesting Interviews



Getting an Interview

Getting an Interview





    Director of IT Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview


    I applied through a recruiter. The process took 4+ weeks. I interviewed at UserTesting (San Francisco, CA) in May 2020.


    Long process. Total of 10 interviews. 2 interview with hiring manager. The interview process got changed multiple times during the process from only 2 interviews, to 6 additional interviews to 2 additional interviews to it can go to 4 months process. All interviews were on Zoom (Due to Covid19), and interviewees were high caliber people with impressive background , kind, and positive attitude.

    Interview Questions

    • Asked questions about CPQ, Salesforce, Enterprise Business Systems, Data Migration, Data Governance, and system integration.   1 Answer
See All 56 Interviews

UserTesting Awards & Accolades

  • Wealthfront Career-Launching Companies List(Web testing service), Wealthfront, 2016
  • Best Places to Work, Glassdoor, 2016
See More

Pledges & Certifications

Pay Equality Pledge

Committed to paying equitably for equal work & experience

Tech Hiring Commitment

Helping to train, hire and promote more technology workers

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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