KEY NOT FOUND: coverImgAlt
Logo

UserTesting

Is this your company?

UserTesting

Add a Review

UserTesting Reviews

Updated Nov 29, 2021

To filter reviews, or .

Found 197 of over 320 reviews

4.2
74%
Recommend to a Friend
88%
Approve of CEO
UserTesting CEO Andy MacMillan (no image)
Andy MacMillan
52 Ratings
Pros
  • "Flexible working hours, work from home(in 25 reviews)

  • "Great product in a hot market, benefits (catered lunches, massages, yoga), career growth, great cultures(in 16 reviews)

  • Cons
  • "Morale is dropping and upper management keeps letting people go so now people are leaving on their own as well(in 7 reviews)

  • "They are so specific that no one would ever qualify to actually test the website(in 7 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

    The latest conversations about Tech

    Join the conversation on

    Tech

    1y

    a 

    Sales Engineer

    Let's see what we are all making. Include current salary, location, job role (e.g. Software Engineer; Product Manager) and YoE please. Reply using your comapny.

    679

    219 Comments

    Join the conversation on

    Ratings by Demographics

    This rating reflects the overall rating of UserTesting and is not affected by filters.

    Want more demographic options?
    1. 5.0
      Current Employee

      Incredibly talented engineers. Joy to work alongside.

      Oct 31, 2021 - Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Everyone is articulate and knows what they're doing. The hiring process is deliberate and thoughtful.

      Cons

      The freedom can be hard for folks as you're trusted to execute your role. I love it though personally.

      Continue reading
      1 person found this review helpful
    2. 2.0
      Current Employee, less than 1 year

      It's good if you want to make additional cash

      Oct 20, 2021 - Website Tester 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      There are a variety of tests that you can apply for.

      Cons

      It's difficult to be qualified to take the screenings. Each test looks for a very specific demographic.

      Be the first to find this review helpful
    3. 4.0
      Former Employee

      Fun get togethers

      Oct 14, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Fun company events that everyone can join.

      Cons

      Events are not as organized.

      Be the first to find this review helpful
    4. 3.0
      Current Employee, more than 1 year

      Demanding workload, great perks, unsupportive environment

      Oct 12, 2021 - Business Development Representative in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Remote work supportive, great benefits, decent pay

      Cons

      Awful overwork culture, high pressure bosses, nonstop meetings

      Be the first to find this review helpful
    5. 4.0
      Current Employee

      Great place to work

      Oct 8, 2021 - Customer Service Manager (CSM) 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great management, great place to work

      Cons

      Team has had a lot of turnover, onboarding needs improvement/organization but overall lots of resources at your disposal.

      Be the first to find this review helpful
    6. 4.0
      Former Employee

      A

      Oct 1, 2021 - Account Executive in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work space. Enjoy your peace.

      Cons

      I didn’t find any cons

      Continue reading
      Be the first to find this review helpful
    7. 5.0
      Current Employee, more than 1 year

      BDR Salary

      Aug 23, 2021 - BDR in Atlanta, GA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Friendly and well organized company.

      Cons

      Work/life balance is not always the best.

      Be the first to find this review helpful
    8. 5.0
      Current Employee

      Great Work-Life Balance and People

      Aug 19, 2021 - Business Analyst in San Francisco, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Awesome people, and great company with strong product-market fit.

      Cons

      Seems like there has been a lot of turnover in the recent year. Salary and career progression seems lacking compared to other tech companies.

      Continue reading
      Be the first to find this review helpful
    9. 4.0
      Current Employee

      Web Tester

      Aug 29, 2021 - Web Tester in Los Angeles, CA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good remote job to make a quick buck.

      Cons

      You can only do user testing in the area that you signed up in. You are unable to travel and test.

      Be the first to find this review helpful
    10. 5.0
      Current Employee

      Stellar work life balance

      Aug 5, 2021 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance. Great people Cool product and high growth company

      Cons

      Compensation might be considered low compared to other tech companies

      Be the first to find this review helpful
    Viewing 1 - 10 of 197 Reviews

    Popular Careers with UserTesting Job Seekers

    JobsSalariesInterviews

    Work at UserTesting? Share Your Experiences

    or