Question 1

Does UserTesting pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, UserTesting employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at UserTesting. This rating has decreased by 4% over the last 12 months.

Question 2

How satisfied are employees working at UserTesting?

Accepted Answer

54% of UserTesting employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated UserTesting 3.6 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

Question 3

What are the top reviewed jobs at UserTesting?

Accepted Answer

Tester (67), Sales (34), Software Engineer (19), Account Executive (14), Senior Software Engineer (14), User Experience Researcher (14), Sales Development Representative (SDR) (12), User Tester (12), Customer Success Manager (10), Account Manager (9), Software Tester (9), Business Development Representative (BDR) (8), Product Manager (7), SDR (7), BDR (6)

Question 4

What are the pros of working at UserTesting according to real employee reviews?

Accepted Answer

"Some of the people are great and very talented." ((in 87 reviews)); "Culture WAS great until the buyout" ((in 76 reviews)); "Good benefits for the most part" ((in 36 reviews)); "good pay easy remote fixable time" ((in 25 reviews)); "Flexible, Work from Home, Straight Forward" ((in 21 reviews))

Question 5

What are the cons of working at UserTesting according to real employee reviews?

Accepted Answer

"Horrible senior leadership/ lack of leadership." ((in 21 reviews)); "Constant layoffs within the past year." ((in 15 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 10 reviews)); "Upper management is not interested in any critical feedback." ((in 8 reviews)); "Chaotic leadership team in the EU with no guidance or market strategy, just do more and try to get your number is the best idea they come up with." ((in 5 reviews))

Question 6

What are employees saying about UserTesting layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UserTesting layoffs and their outlook for job security at UserTesting in 2026.

Question 7

What are the top reviewed UserTesting locations?

Accepted Answer

San Francisco, Mountain View, Atlanta, Denver, San Jose, New York, Houston, Los Angeles, Seattle, Remote, Salt Lake City, Chicago, Raleigh, Fort Worth, San Diego, Rahway, Pocatello, Huntley, Arlington, Canaan, Bronx, Speonk, Madison, Peoria, Ann Arbor, Detroit, Westland, Charlotte, Abilene, Austin

UserTesting

UserTesting reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Inconsistent pay and poor leadership create chaos

Transparent leadership and great benefits, but sales struggles

Product quality remains strong, but UK sales team lacks leadership and support

Jobs at UserTesting

UserTesting reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Jobs at UserTesting

UserTesting reviews FAQs