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ByWater Solutions Snapshot
We believe that an ILS vendor needs to constantly work to keep their customers happy, and not rely on long contract terms to maintain a strong customer base. We believe that libraries deserve to have access to a personalized, comprehensive support system at a reasonable cost. We fully understand that because Koha is an open source product, our partners can pick and choose from many different companies to support their software.
ByWater Solutions was created with the express goal of changing the way libraries interact with their software systems and the vendors who support them. We are a small grass roots company made up of librarians, technology specialists and customer service fanatics who believe that libraries deserve the freedom to own their software and to decide who supports it. ByWater Solutions is the largest support company for the Koha open source integrated library system. We provide support, hosting, implementation, migration training and development services for Koha.
