Description If customer call centers are an integral part of your business, a call to Envision Telephony could help you make good on your vision statement. The company provides business intelligence and analytical software tools designed to help businesses understand their customers better. Envision's products helps users collect and analyze data on customer transactions, preferences, and how they perceive the company. It also provides workforce management and monitoring tools for helping contact centers train and retain top-notch call center agents. Envision's customers have included Southwest Airlines and Time Warner Cable. The company was founded in 1994.
Envision Telephony has an employee rating of 4.3 out of 5 stars, based on 16 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Envision Telephony employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 78% of employees would recommend working at Envision Telephony to a friend. This is based on 17 anonymously submitted reviews on Glassdoor.
67% of job seekers rate their interview experience at Envision Telephony as positive. Candidates give an average difficulty score of 3.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Envision Telephony.