Mission Covenir’s mission is to provide unparalleled insurance processing services that allow insurers to focus on their core business. We transform “BPO” from Business Process Outsourcing to be BETTER Process Outsourcing. Our services can be used individually, on a short-term basis or as a full back office solution. We provide all our services with complete transparency to our client companies, but we are invisible to their customers and agents. Our work is done with strict adherence to a standard operating procedure created with each client and monitored and reported on a monthly basis. Our team consists of seasoned professionals, many of whom hold active insurance agent licenses. We can customize our services for each carrier client.
Covenir’s team of insurance professionals thinks beyond the routine daily tasks to create more efficient, high quality and cost-effective ways to perform and manage insurance operational activities allowing your team to focus on what they do best. We work very closely with our insurers to determine how they want their services delivered and then tailor a solution that meets those needs, create a top performing team to deliver on the commitment and then do what we do best: Deliver.
Description Covenir is the Property and Casualty insurance industries leading provider of technology enabled business process outsourcing (BPO) services. Covenir is trusted by leading carriers and MGA’s to provide services to support key transactional activities in areas including Customer Support/Call Center, FNOL/Claim processing, Underwriting, Premium & Payment Services, Sales Advisors, as well as Print and Distribution. With offices in Massachusetts, Illinois, Georgia, and Alabama we are well positioned to support all of your insurance processing needs.
Covenir has an employee rating of 4.0 out of 5 stars, based on 72 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Covenir employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).
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Overall, 80% of employees would recommend working at Covenir to a friend. This is based on 72 anonymously submitted reviews on Glassdoor.
100% of job seekers rate their interview experience at Covenir as positive. Candidates give an average difficulty score of 2.2 out of 5 (where 5 is the highest level of difficulty) for their job interview at Covenir.