Mission We believe in a different way of treating customers. Brands should treat customers more like friends and less like transactions. Why? Because customers have more options than ever before and they care how they are treated. They want to be seen, heard and valued - just like a friend.
MISSION: We are a technology company that enables every company on the planet to create connected experiences which build long-lasting bonds between brands, customers and employees.
VISION: We want to build a more connected world where people feel they all belong. A world where we dare to be different and unique.
Description Dixa was created based on an idea among four friends who felt there had to be a better way for brands to communicate and engage with their customers after experiencing countless poor customer service interactions themselves.
Dixa is a global customer service tech company on a mission to create friendships between brands and their customers, break down technology silos and eliminate bad customer service. Our software unifies customer engagement across email, chat, messaging and phone in one platform for a better customer and agent experience.
Dixa is a truly international company with many nationalities working together in the heart of Copenhagen and with offices in London, Kiev, and Lviv. With customers in 20+ countries, Dixa has experienced incredible growth since its global launch in 2018, quickly becoming one of Scandinavia’s fastest growing SaaS companies.
Dixa has an employee rating of 3.5 out of 5 stars, based on 124 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dixa employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
To get a job at Dixa, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Dixa and prepare for tough questions.
Overall, 54% of employees would recommend working at Dixa to a friend. This is based on 128 anonymously submitted reviews on Glassdoor.
80% of job seekers rate their interview experience at Dixa as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at Dixa.