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Custom Decorators Snapshot
Company Mission Statement
To be the trusted partner to leading retailers and premier brands, providing customers personalized decorating solutions, peace of mind and pride in their homes.
Corporate Objectives
#1 – Seamlessly partner with leading brands and retailers.
#2 – Deliver world class customer experiences.
#3 – Attract, develop, and retain the right people at all levels of our hybrid organization.
#4 – Profitably grow sales as the leading service provider of custom window treatment solutions in North America.
Our Values
Customer Centric
Our customers are the focal point of everything we do. Our commitment is to provide our customers with superior products, services, and unparalleled in-home shopping experiences while maintaining trusted partnerships with our retailers and brands.
Personal Accountability
Our employees and affiliates uphold a standard of excellence through the collective efforts of each team member, exemplifying behavior rooted in integrity and consistently delivering the highest quality work for the benefit of our organization.
Adaptability
The key to our success has been our willingness as an organization to embrace change and develop new strategies as needed to adapt to changing circumstances within the business environment.
Collaboration
Our success depends on our ability to build respectful relationships within our organization and with others outside of it, based on trust, empathy, and care, to deliver the mission of our organization. We value the importance of diversity, equity, and inclusion and support the development of every one of our employees.
To be the trusted partner to leading retailers and premier brands, providing customers personalized decorating solutions, peace of mind and pride in their homes.
Corporate Objectives
#1 – Seamlessly partner with leading brands and retailers.
#2 – Deliver world class customer experiences.
#3 – Attract, develop, and retain the right people at all levels of our hybrid organization.
#4 – Profitably grow sales as the leading service provider of custom window treatment solutions in North America.
Our Values
Customer Centric
Our customers are the focal point of everything we do. Our commitment is to provide our customers with superior products, services, and unparalleled in-home shopping experiences while maintaining trusted partnerships with our retailers and brands.
Personal Accountability
Our employees and affiliates uphold a standard of excellence through the collective efforts of each team member, exemplifying behavior rooted in integrity and consistently delivering the highest quality work for the benefit of our organization.
Adaptability
The key to our success has been our willingness as an organization to embrace change and develop new strategies as needed to adapt to changing circumstances within the business environment.
Collaboration
Our success depends on our ability to build respectful relationships within our organization and with others outside of it, based on trust, empathy, and care, to deliver the mission of our organization. We value the importance of diversity, equity, and inclusion and support the development of every one of our employees.
Custom Decorators, a division of Hunter Douglas, is the premier in-home design and installation service for major retailers and brands in North America, specializing in custom-made window treatments, including blinds, shades, shutters, and drapery. Our professional design and installation team provides customers with expert guidance, premium products, professional installation, and exceptional customer service across the United States and Canada. We manage all aspects of our customers' projects from the creative concept through the ordering process and installation. For over 25 years, our innovation, expertise, and premier product offerings have provided ideal shop-at-home solutions and a tailored in-home shopping experience.
