Mission Spoken Communications unleashes the power of conversations to help businesses transform the customer experience.
Description Spoken Communications, a wholly owned subsidiary of Avaya, Inc. unleashes the power of human conversations to transform the customer experience. In use by hundreds of major brands, Spoken ConversationCenter (Contact-Center-as-a-Service) provides a set of AI-enabled conversational services from a globally-available, cloud-first platform that contact centers use to analyze, learn from and respond to customer conversations. Spoken is an innovator in conversational technologies with more than 160 awarded and pending patents. Founded in 2005, Spoken is headquartered in Seattle, Washington, and is recognized as one of the fastest-growing technology companies in the Pacific Northwest.
Spoken Communications has an employee rating of 3.9 out of 5 stars, based on 32 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spoken Communications employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).
Overall, 75% of employees would recommend working at Spoken Communications to a friend. This is based on 32 anonymously submitted reviews on Glassdoor.
75% of job seekers rate their interview experience at Spoken Communications as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at Spoken Communications.