Mission BlackPoint believes in the philosophy of listening to our customers and addressing their needs. We are guided by integrity as well as an all-consuming desire to exceed expectations and foster long-term partnerships. Our goal is nothing less than complete client satisfaction. And we strive to achieve it by providing responsive, accommodating service to each and every one of our valued clients.
Description History: BlackPoint IT Services draws upon over 45 years of experience and expertise to provide unparalleled managed IT and consulting services. Originating in 1977 as Northwest Computer Support, we initially specialized in delivering top-quality IT service and repair for laptop and desktop computers, printers, scanners, and other peripherals at competitive prices. In April 2005, James and Lesleigh Watson acquired the company, bringing with them extensive backgrounds from Microsoft. James led development teams in Visual Studio and SQL Server groups for a decade, while Lesleigh managed international testing teams in Visual Studio for five years. Their extensive experience in project management and business processes has contributed to BlackPoint's success.
What We Do: BlackPoint is a leading provider of comprehensive IT and Telecom Managed Services tailored to small and medium-sized businesses across the United States. Our commitment to excellence is reflected in our wide range of service offerings, which include IT network infrastructure, security, cloud storage and virtualization, carrier services, IT and telecom professional services, and project management. This comprehensive approach ensures that our clients receive end-to-end support for their technology needs. At BlackPoint, we are dedicated to delivering customized solutions that leverage cutting-edge technologies to empower our clients to achieve their business objectives. We pride ourselves on maintaining high expertise while offering our clients a wide range of services supported by a team committed to providing crazy-good service.
BlackPoint IT Services has an employee rating of 2.9 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BlackPoint IT Services employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).
Overall, 50% of employees would recommend working at BlackPoint IT Services to a friend. This is based on 33 anonymously submitted reviews on Glassdoor.