Mission Our mission is simple: to elevate the human experience.
VIPdesk has worked purposefully to create a culture built on the simple idea of being more human. It is being a better listener to our team members, being more responsive to our brand customers, and being more empathetic to the needs of our stakeholders.
Description VIPdesk is a premium provider of outsourced customer experience solutions. We utilize a select team of remote work-at-home Brand Ambassadors (customer service professionals), located throughout the U.S., to provide elevated customer experience for luxury and premium brands. As a certified B-Corp, Women-Owned Corporation, and Best Workplace winner, VIPdesk is on a fast mission to elevate the human experience with its team members and its partners. Talented team members of VIPdesk not only excel in delivering superior customer service but are passionate ambassadors of the brands they serve.
VIPdesk’s suite of services includes Omni-Channel Customer service handling including all traditional and digital contact channels, full AI and assisted AI solutions, social media management, back-office support, and customer experience consulting.
VIPdesk Connect has an employee rating of 3.8 out of 5 stars, based on 152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The VIPdesk Connect employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).
Overall, 71% of employees would recommend working at VIPdesk Connect to a friend. This is based on 152 anonymously submitted reviews on Glassdoor.
68% of job seekers rate their interview experience at VIPdesk Connect as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at VIPdesk Connect.