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Talkdesk Snapshot

3.2
based on 952 ratings

51% would recommend to a friend

avatar

Tiago Paiva

43% approve of CEO

Mission We offer a better way for organizations to unlock the promise and potential of great customer experience.

At Talkdesk, we are disruptive risk-takers, we don't follow a traditional way of doing things, and we’ll do whatever it takes to build a product that improves customer experiences and exceeds customer expectations. Born at a hackathon in 2011, Talkdesk is revolutionizing the contact center industry.
Description If a journey is defined as moments of great courage, then ours began in 2011 the most extraordinary way—with a young engineer’s dream and determination to forever change customer experience by putting the customer at the heart of every conversation and interaction. Living in Portugal at the time, Talkdesk founder and CEO Tiago Paiva prototyped a cloud-based solution, entered and won a hackathon, got some seed funding, moved to America at 24 years old, and Talkdesk was born.

Talkdesk’s journey, like all memorable ones, has been shaped by the hands and ideas of our people, connected through the years and across generations in an endless pursuit of “a better way.” That pursuit guides our vision and values as we challenge the old status quo in order to help our customers, our partners and our employees thrive and grow. Our brand reflects this entrepreneurial spirit, the drive to innovate, and staying customer-obsessed on a global scale.

Talkdesk is now a global organization of 2,000+ employees located in 19 countries (and counting)! We are the recognized cloud contact center leader, have ~$500 million in funding and a valuation of more than $10 Billion. Now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth!

Life at Talkdesk

Glassdoor gives you an inside look at what it's like to work at Talkdesk, including salaries, reviews, office photos, and more. This is the Talkdesk company profile. All content is posted anonymously by employees working at Talkdesk.