Does 1st Source pay their employees well?

According to anonymously submitted Glassdoor reviews, 1st Source employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at 1st Source. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at 1st Source?

75% of 1st Source employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated 1st Source 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at 1st Source?

Customer Service Representative (CSR) (15) , Customer Service Representative (14) , Administrative Assistant (6) , Manager (5) , Bank Teller (4) , Client Service Representative (3) , Product Specialist (3) , Analyst (2) , Banking Center Manager (2) , CSA - Customer Service Associate (2) , CSR Supervisor (2) , Credit Analyst (2) , Customer Service Associate (CSA) (2) , Customer Service Representative (CSR) II (2) , Customer Service Representative I (2)

What are the pros of working at 1st Source according to real employee reviews?

"Many great people throughout the organization trying to advance it and really do care about their customers." ((in 21 reviews)); "Good benefits" ((in 7 reviews)); "Great Coworkers to work with." ((in 5 reviews)); "Friendly atmosphere, VP is very caring." ((in 4 reviews)); "Work/Life balance is good." ((in 4 reviews))

What are the cons of working at 1st Source according to real employee reviews?

"Low pay" ((in 16 reviews)); "Poor management" ((in 8 reviews)); "Health insurance is expensive and not very good." ((in 6 reviews)); "Upper management is completely out of touch with their employee base." ((in 5 reviews)); "Managers don't want to share Saturday morning duties" ((in 4 reviews))

What are employees saying about 1st Source layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about 1st Source layoffs and their outlook for job security at 1st Source in 2026.

What 1st Source locations have received the highest employee ratings?

Fort Wayne , Valparaiso , South Bend

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1st Source

1st Source reviews

Compare reviews

3.6

75% would recommend to a friend

(180 total reviews)

Chris Murphy III

76% approve of CEO

78% positive business outlook

Ratings by category

3.8

Culture & values

3.7

Career opportunities

3.5

Diversity & inclusion

3.5

Work/Life balance

3.5

Senior management

3.0

Compensation and benefits

1st Source has an employee rating of 3.6 out of 5 stars, based on 180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 1st Source employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

180 reviews

5.0

Feb 26, 2026

Great Company to work for

Analyst

Recommend

CEO approval

Business Outlook

Pros

Work/Life balance is good. Annual Raises and pretty consistent. Great work environment and friendly supportive teammates. They are morally and ethically grounded. Somewhat frugal, but will spend money appropriately when needed.

Cons

Health Care could be better.

5.0

Feb 13, 2025

Good place to work

Csr supervisor

Recommend

CEO approval

Business Outlook

Pros

There are many chances for promotion. They hire from within first.

Cons

The pay could be better

5.0

Sep 8, 2024

Great place to work for

It technical support specialist

Recommend

CEO approval

Business Outlook

Pros

Annual raises, profit sharing, relaxed team environment.

Cons

Health Care could be a bit better

Viewing 1 - 3 of 180 Reviews

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Jobs at 1st Source

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