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4 Rivers Smokehouse

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4 Rivers Smokehouse reviews

3.6

68% would recommend to a friend

(202 total reviews)

John Rivers

83% approve of CEO

52% positive business outlook

4 Rivers Smokehouse has an employee rating of 3.6 out of 5 stars, based on 202 company reviews on Glassdoor which indicates that most employees have a good working experience there. The 4 Rivers Smokehouse employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

202 reviews
1.0
May 23, 2019
Recommend
CEO approval
Business Outlook

Pros

Discounts on food. That's about it.

Cons

It took two years to get a raise; ended up only getting 75¢ raise, even when promoted to Shift Lead, which was not a previous position they had. Was taken advantage of; assumed to stay late when people called out. My depression and anxiety quickly became the worst I've ever dealt with, but they treated me like a joke. Told them I went on medication, and need a few days for my body and mind to settle with it, and they only worried about who would work the breakfast shift. Eventually walked out because my depression was spiraling out of control, BECAUSE OF THE JOB, and only John Hufferd seemed to care. Food quality went downhill, fast. Started serving frozen biscuits instead of making them fresh. Wait, they were fresh, but let's freeze them and then bake them, that makes sense. It's a money hungry company. They never seemed to care about their employees, only cared about people giving them money.

1.0
Feb 18, 2019

If I could rate it half a star I would!!!

Recommend
CEO approval
Business Outlook

Pros

There are literally none. This is the worst company I have ever worked for in 20+ years. The "culture" of this place is toxic and not what those little bumper stickers and their statements project.

Cons

Upper-Management doesn't have a clue. When they see numbers they don't like the only thing they usually do is move people around. YOU WILL be moved constantly. The Winter Garden location has had 6 GM's in a little over 2 years and that should tell you something. Your contract says 44-hours but be prepared for 60 a week . If you have a good work ethic they will exploit you. They give raises and promotions based strictly on favoritism instead of actual merit. They hire hourly employees at minimum wage and hope that people will leave tips in a jar for everyone to split. It's fast food wages and for managers it is way below industry standard. Training (if any) is a joke. More like a "4 Rivers-Figure-it-out" training program where you will have to figure it out for yourself. It is basically Fast-Food BBQ. Meats are held at incorrect temps for FAR too long. There is a standard but if it impacts your budget the standards go out the window. They have transitioned and are further transitioning to more pre-made items from some factory that stamps things "for institutional use only".

Viewing 1 - 3 of 202 Reviews

Glassdoor has 205 4 Rivers Smokehouse reviews submitted anonymously by 4 Rivers Smokehouse employees. Read employee reviews and ratings on Glassdoor to decide if 4 Rivers Smokehouse is right for you.