4Service reviews

4.0

71% would recommend to a friend

(26 total reviews)

Irina Firstova

61% approve of CEO

58% positive business outlook

4Service has an employee rating of 4.0 out of 5 stars, based on 26 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

26 reviews
5.0
Jun 9, 2024

Good Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Had a good experience working at 4service. Was able to receive a necessary training and knowledge in the research area

Cons

Really not a lot of cons except for life work balance issue.

1.0
Feb 16, 2017
Recommend
CEO approval
Business Outlook

Pros

I enjoyed the flexibility that mystery shopping offers. 4Service has a lot of opportunities in retail, automotive, high-tech and entertainment industries. Some are quite entertaining and fun to perform.

Cons

Compensations for each job are low compared to other companies and the payments are consistently VERY LATE and often not complete. It was time-consuming and frustrating to keep track of inconstant payments, so I eventually decided to stop taking on any more jobs. I have asked the company to stop sending me notification emails, but I still keep receiving them.

avatar
4Service Response
6y
Thank you for the review! We are sorry that you've faced such a problem! We try to solve problems with our mystery shoppers on time. We'll listen to all the advice from our employees!
1.0
Mar 1, 2019

do not work with them

Recommend
CEO approval
Business Outlook

Pros

no pros for them now

Cons

Searching all the time, but forget to pay mysterious clients for that they always need others. A company that only sees own interest and the employees doesn't matter for them "Forget" to pay visits, pay very little on the visit, often below the cost you are forced to do. Do not approve in abusive mode visits, as they only decide, what is not worth being a mysterious customer for them. I was a few years old, but after they "threatened" me to close my account, I decided to do it myself after the last money I had. So my advice is to focus on other mysterious shopping companies because 4services are not worth it.

avatar
4Service Response
6y
Thank you for the review! We are sorry that you've faced such a problem! We permanently work at improving our cooperation with all of our employees. We appreciate such a good worker like you! We have cooperated so long, please contact us supportscheduling@4service-group.com
Viewing 1 - 3 of 26 Reviews

Glassdoor has 38 4Service reviews submitted anonymously by 4Service employees. Read employee reviews and ratings on Glassdoor to decide if 4Service is right for you.