Acro Reviews | Glassdoor

Acro Reviews

Updated September 5, 2018
114 reviews

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3.2
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Acro President and CEO Ron Shahani
Ron Shahani
74 Ratings

114 Employee Reviews

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Pros
  • "There’s a good work-life-balance" (in 8 reviews)

  • "Great work environment with a supportive team that is willing to help as needed" (in 13 reviews)

Cons
  • "initially had issues getting direct deposit established" (in 3 reviews)

  • "Inconsistent answers to questions I had when I first started working there" (in 3 reviews)

More Pros and Cons

  1. "Excellent Team Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time

    Pros

    Well positioned in key industry verticals: Staffing, MSP, RPO, VMS, Consulting

    Cons

    Growth has permitted some low performing members to continue in place longer than needed

    Advice to Management

    Hire staff in advance of anticipated grwoth

    Acro Response

    Aug 20, 2018 – VP of HR

    Thank you for sharing your viewpoint, we appreciate it! As with any organization, growth presents and exciting challenge. We are always seeking to add the best and brightest staffing industry... More


  2. "Last paycheck"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Acro full-time

    Pros

    They always keep you updated on what's going on

    Cons

    Sometimes hard finding out about pay roll

    Advice to Management

    Do we receive a last paycheck we need to know

  3. "Staffing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staffing
    Former Employee - Staffing
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Acro full-time (More than a year)

    Pros

    Always busy and motivated
    Love the staff

    Cons

    Not very much appreciation
    No pay increases

    Advice to Management

    Treat employees better

    Acro Response

    Aug 20, 2018 – VP of HR

    Thank you for sharing your thoughts with us. Acro works diligently to drive employee recognition and engagement. In fact, we have been consistently recognized as one of the Best & Brightest... More


  4. Helpful (3)

    "What the heck?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant in South Phoenix, AZ
    Current Employee - Assistant in South Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Acro full-time (Less than a year)

    Pros

    I am not sure of what I can say. They got me a job.

    Cons

    The Employee Rep is terrible. I can take days or weeks to get an answer. The payroll system is a mess. They claim they need to validate your payroll information before you can receive a direct deposit and that most companies do that. That is actually not true, most companies that use ADP payroll systems let the employee put in the direct deposit information and manage that on their own and alleviating the company of any mistakes or delays. Mine has taken at least two months and after I was told it was setup, I didn't receive a paycheck at all. The local staff are impossible to contact and do not answer emails or phone messages. The new payroll system is just as bad now. First paycheck out of the gate and there isn't one. Makes me think that they don't care about the employee, just the bottom line.

    Advice to Management

    When you hire someone to work as a Generalist or Representative, make sure they have experience in HR and have an understanding about payroll and benefits. If that can't happen, then give the employees a contact for the payroll department and benefits department. Also, be more transparent. When you make changes to the payroll system, make sure people know in advance. Sending an email out on the last day of the payroll cycle with ADP letting us know you were changing systems gives us no warning. And if it was sent out late because of your ER's, then perhaps you should revisit the use of that ER. Sending out the information at least 2 weeks in advance (if not more) is the proper way to inform your employees about the change and then little reminders after that. Waiting until the payday and the ER stating that they just found out (after your corporate office said the email should have gone out some time ago) does not instill confidence in your capabilities.

    Acro Response

    Aug 20, 2018 – VP of HR

    Thank you for sharing your thoughts. From your comments it looks like you are a contract associate and that you wrote this review just at the time we were in the midst of the HRIS/Payroll system... More


  5. "Supportive & Challenging"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time (More than 3 years)

    Pros

    Supportive leadership and co-workers
    Regular recognition
    Regular company and staff events

    Cons

    Nothing to mention that is significantly negative

    Advice to Management

    implement a well-being program/well-being initiatives

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your feedback, we appreciate it! We appreciate your suggestion of considering a deeper dive into wellness programs and will be researching that area to see what additional... More


  6. "Growing organization with A LOT to offer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MSP Program Manager
    Current Employee - MSP Program Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro (Less than a year)

    Pros

    Growing company with an increasing book of business. Showing no signs of stopping development. Opportunities for advancement, learning, and knowledge sharing.

    Cons

    Operations and approval can, at times, be slow and cumbersome.

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your feedback! We are confident with the implementation of the new HRIS and Payroll system that we will realize greater efficiencies in operations over the coming months. With... More


  7. "Consistently Among The Best & Brightest!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time

    Pros

    For the last four years Acro has consistently been recognized as a Best & Brightest work place both locally and on a national level. Acro provides a collaborative, team oriented business casual work environment along with a comprehensive benefit package. Hard work is rewarded and appreciated here.

    Cons

    Systems used to be a concern due to rapid growth, but Acro continues to work on upgrading its HRIS infrastructure to meet the growing demands of the business. Much progress has been made in this area over the last 6 months and this is no longer a major concern.

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your feedback with us, we appreciate it! We are excited about the progress with our new HRIS/Payoll systems as well and look forward to improved and more efficient processes... More

  8. "Accounts Receivable Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livonia, MI
    Current Employee - Anonymous Employee in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time (Less than a year)

    Pros

    Flexible and solid work load.

    Cons

    Benefits are a bit high!

    Advice to Management

    N/A

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your feedback, we appreciate it! As for benefits, we annually review our offerings and conduct market research so we can bring our team members a comprehensive benefits package... More


  9. "Acro Services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Montgomery, AL
    Current Employee - Program Manager in Montgomery, AL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time (More than a year)

    Pros

    Working with Acro has been such a wonderful experience and provides it's' employees with the opportunity for upward mobility.

    Cons

    no cons at this time

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your experience, we appreciate it...and you!


  10. "Long time employee of Acro Service Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Livonia, MI
    Current Employee - Anonymous Employee in Livonia, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Acro full-time (More than 10 years)

    Pros

    Acro encourages an employee's own vison of business growth

    Cons

    Need to continue to grow and develop name recognition

    Advice to Management

    Stay aggressive and progressive working with your talent to grow the company

    Acro Response

    Apr 5, 2018 – Director of HR

    Thank you for sharing your feedback, we appreciate it! Rest assured we want to hear from our associates (have you visited our online suggestion box?) and work with them to continue to develop our... More


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