Actiontec Reviews | Glassdoor

Actiontec Reviews

Updated January 31, 2017
27 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Actiontec President and CEO Dean Chang
Dean Chang
16 Ratings

27 Employee Reviews

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  1. Helpful (1)

    "Needs better routes of communication"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Negative Outlook

    I worked at Actiontec full-time (More than 3 years)

    Pros

    Actiontec gives its trust and allows people to own their roles, there is no micromanagement at this firm. Employees are responsible for their own success and allowed to bring in new technologies and ideas, learning and developing at their own pace. We were allowed to work remotely in bad weather, during sickness, etc. and keep a healthy work/life balance.

    Cons

    Communication is difficult - aside from geographic and language barriers, it is difficult to find who has the information you need to complete a task, each department handling things in a slightly different way, with no overarching organization. Interdepartmental communication can be difficult, making it feel like there is no singularity in the organization's success, but rather each department is out for itself.

    Advice to Management

    Standardize protocols across the organization, increase accessibility to information, work on interdepartmental teamwork and communication, a top-down approach to the overall success of the organization, rather than the current state of finger-pointing of who did what wrong.


  2. Helpful (1)

    "IT Intern"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Actiontec (Less than a year)

    Pros

    No pros while working there

    Cons

    Horrible communication between teams, Poor management


  3. "great place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - TSR in Colorado Springs, CO
    Former Employee - TSR in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    family oriented, team oriented, innovative

    Cons

    nothing negative to say about this organization

    Advice to Management

    keep up the good work


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  5. "IT Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Working at Actiontec is stimulating, engaging, and tasks are dynamic.

    Cons

    The compensations and benefits are lacking.


  6. "HelpDesk"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Help Desk Analyst in Germantown, MD
    Current Employee - Help Desk Analyst in Germantown, MD
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Amazing company, very friendly. Employees are very friendly.

    Cons

    Needs more business management group.


  7. "Test Engineer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Test Engineer in Colorado Springs, CO
    Former Employee - Test Engineer in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Small family atmosphere.

    Great coworkers.

    Fun relaxed work environment.

    Cons

    Lack of communication between departments led to multiple headaches.

    High Deductible health plan


  8. "Clerical"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    It was fun to work there. Good manager, great workers.

    Cons

    The match of 401k is nothing. Out of pocket insurance is high.


  9. Helpful (2)

    "Not Ready for Primetime"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Actiontec full-time (More than 5 years)

    Pros

    Great ideas; Friendly outward appearance.

    Cons

    Very disorganized; branch offices operate in a manner inconsistent with the company's publicly expressed values; very bold, dishonest, and questionable HR; political; does not appear to want to retain talent; dishonest management; hostile work environment at central branch office; remarkably hostile Executives;

    Advice to Management

    HR needs to do a better job of investigating employee reports --impartially-- and following up with those reports. For instance, it's not enough to have a closed door/confidential meeting with the manager of an employee who reports unjustified aggression and hostility from an Executive, and have that manager take care of it from there with no follow-up from HR. It's always best to follow through with your work to ensure that correct and appropriate, proportionate action is taken.

    Certain Executives need to learn how to speak to employees with respect and dignity, and develop the strength and honor to accept responsibility for their mistakes, and apologize on their own accord without asking the employee if an apology is desired.

    It is unwise to retaliate against employees who report wrong-doing.


  10. Helpful (4)

    "In Denial"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PLM in Sunnyvale, CA
    Current Employee - PLM in Sunnyvale, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Actiontec (More than 8 years)

    Pros

    The location is in silicon valley, so it's near a lot of good places to eat and other high tech companies.

    Cons

    Inability to deliver working products, all new products are still in the design phase long after they have been promised to clientele, as a result they are dropping off like flies.

    Advice to Management

    Clean house of the inept upper management, all they do is cover their mistakes by letting go their talent.


  11. Helpful (2)

    "Small Company Big Potential"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chesterfield, VA
    Current Employee - Anonymous Employee in Chesterfield, VA
    Doesn't Recommend
    Positive Outlook

    I have been working at Actiontec full-time (More than 3 years)

    Pros

    Great technology and partnered with great companies.

    Cons

    No HR, lacks leadership, run like a very small family business

    Advice to Management

    Need to train and value employees.



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