Air Serv Reviews

Updated Jan 7, 2021

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2.6
41%
Recommend to a Friend
56%
Approve of CEO
Air Serv CEO Tom Marano (no image)
Tom Marano
85 Ratings
Pros
  • "New people chance for customer service development(in 23 reviews)

  • "Tips are good and you meet a lot of people(in 9 reviews)

Cons
  • "Low pay / even if you worked for 20 years never raise your pay(in 23 reviews)

  • "No benefits, just work paycheck to paycheck(in 12 reviews)

More Pros and Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. "I enjoyed my co workers and the environment"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     

    I worked at Air Serv

    Pros

    Layed back Challenging Cultural FUN!! Great environment! Awesome uniform 👌

    Cons

    Can get cold when outside Some times as well as hot. You don't have a chance to sit down or rest much at points (yet time goes by quicker) Sometime depending on flight you may have to be flexible! (Always worth it though)

    Continue reading
  2. "Bad place to work"

    1.0
    Former Employee - Passenger Service Agent in Houston, TX

    I worked at Air Serv full-time for more than a year

    Pros

    None none none none none

    Cons

    Pay, schedule, management, pay, workload


  3. "Good place to work part-time"

    3.0
    Former Employee - Passenger Assistant 

    I worked at Air Serv part-time

    Pros

    Very flexible with schedule, able to work on school work during slow periods

    Cons

    Sometimes unprofessional supervisors and a hectic work environment

  4. "Dispatcher"

    3.0
     

    I worked at Air Serv

    Pros

    Seeing and meeting new people.

    Cons

    Work conditions and the pay was unacceptable.

  5. "Good for college students"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Passenger Service Assistant in Sacramento, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Air Serv part-time for less than a year

    Pros

    If you want to work a bunch of overtime definitely during summer it’s a good gig

    Cons

    Not a career job but it’s good for a part time while going to school.

  6. "It pays the bills for the time being"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Front Desk Agent in Denver, CO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Air Serv part-time for more than a year

    Pros

    Flexible hours, somewhat okay pay

    Cons

    Terrible management, could significantly improve

    Continue reading
  7. "Just do what you are told."

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Air Serv full-time

    Pros

    One or two reason to work for Air ServCorp is that it’s an easy job that allows you to meet new and interesting people day in and day out. It is also a great way to continue school with shifts that are available.

    Cons

    The cons are that it’s not as organized as they present themselves to be. The training given to you if any is by other agents and not by a supervisor. Meaning that, if the agents felts that you might be dipping in his/hers pockets; that they’d show you the bare minimum just to get you by.

  8. "Former employee for airserv"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Customer Service Representative - APAC in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Air Serv for less than a year

    Pros

    Love early hours for mothers

    Cons

    Poor management need to be more people friendly

  9. "Spare yourself the aggravation."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Dispatcher in Phoenix, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Air Serv full-time for less than a year

    Pros

    The schedule was the best thing.

    Cons

    Salary Management Structure No benefits Professionalism

    Continue reading
  10. "Ambassador"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Ambassador in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Air Serv full-time for more than a year

    Pros

    Meet peoples around the work area

    Cons

    Looking for better environment

    Continue reading
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