Air Serv Reviews | Glassdoor

Air Serv Reviews

Updated June 6, 2018
268 reviews

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2.4
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Tom Marano
81 Ratings

268 Employee Reviews

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Pros
  • "New people chance for customer service development" (in 22 reviews)

  • "Meet a lot of interesting people" (in 9 reviews)

Cons
  • "Low pay / even if you worked for 20 years never raise your pay" (in 23 reviews)

  • "No benefits, just work paycheck to paycheck" (in 11 reviews)

More Pros and Cons

  1. "wheelchair"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Jf Kennedy Ap, NY
    Current Employee - Anonymous Employee in Jf Kennedy Ap, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Air Serv part-time (Less than a year)

    Pros

    good people and very amazing people

    Cons

    none no issue at all over there yeah

    Advice to Management

    good job very very good good job always plus tip


  2. "Ambassador"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Ambassador in New York, NY
    Former Employee - Ambassador in New York, NY
    Neutral Outlook
    No opinion of CEO

    I worked at Air Serv full-time (More than a year)

    Pros

    Meet peoples around the work area

    Cons

    Looking for better environment

    Advice to Management

    No Comments

  3. "Think twice before applying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Security Guard in Jamaica, NY
    Current Employee - Security Guard in Jamaica, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Air Serv full-time (More than a year)

    Pros

    Weekly pay.
    Guaranteed full time.
    Back to back days off.

    Cons

    Disrespectful supervisors.
    Managers don’t care unless you kiss up to them.
    TSA and AA workers are disrespectful and look down on you as a security guard.
    A lot of gossip within company

    Advice to Management

    Be fair, stop being flexible only towards your favorites, interact more with your workers, stop gossiping.


  4. "Disorganized , Intolerable , Prejudiced, Judgemental, Uunapologetic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Escort in Newark, NJ
    Former Employee - Escort in Newark, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Air Serv part-time (Less than a year)

    Pros

    Exciting Airport Environment if you just care to help and assisst people. Not just for the money then your work ethic may not be the best .

    Cons

    Lack of organization
    Disrespectful : Treats everyone like highschoolers
    Do not listen
    Prejudiced

    Advice to Management

    Have sense and realise that everyone in the world is the same no matter what color or where they came from, everyone will go 10 feet down. Treat people the way you want to be treated and maybe five employees wont leave everyday and you have to find five more . That is why there will always be openings and ABM will always have job fairs. Maybe that's what the hiring agents want who knows.

    The hiring process alone is a pain. They call you to come early before anyone arrives at the office. Then you get there and have to wait for 3 hours sometimes and they can forget you, you go to window and the spanish people look at you and look off. There is a lot of runaround and they forget to do simple things on your paper work then you have to be returning to the office again and again and starting over. You have to bend for them but if you have other job responsibilities etc do not expect them to do the same. You are to forget all other jobs and engagements even if you are just doing this on the side which is what is a good thing to do because they do not respect you and you are treated like all the other high school children who come to work. If you are an immigrant expect to be treated like a third class citizen who is hungry for work and can not find anything better. I do not suck up and I treat people with respect so advice to management especially for hiring process, the people in office need to get it together. The same way they want workers to perform, employees are looking at the organization and how they are treated. Apart from the Hiring officers , and maybe two other employees in the office, the other spanish people are rude and do not care anything about you. Even if someone just needs a job and money, money is not everything...how you treat people will last longer because no one can take money with them. Black white , english, french, spanish everyone deserves respect.


  5. "Former security guard"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Security Guard in Houston, TX
    Former Employee - Security Guard in Houston, TX
    Recommends
    Positive Outlook

    I worked at Air Serv full-time (Less than a year)

    Pros

    Decent pay, overtime bonus, bonus for working holidays, you get 2 15 minute paid breaks every 2 hours on top of your lunch. You get a raise every few months.

    Cons

    Favoritism played by supervision, certain old employee seemed to make up rules on the spot that contradicted the supervisor, and the supervisor played along with it for some reason. Poor coordination between building management and security supervision led to misunderstanding and contradicting policy.

    Advice to Management

    If you stick to your own rules this would be a much better workplace.


  6. "Oleg Mogilevskiy-former Air Serv Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Assistant Agent in Denver, CO
    Former Employee - Customer Assistant Agent in Denver, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Air Serv part-time (More than 8 years)

    Pros

    Nice Airport building
    Every day something new
    Everyday ride to work
    A lot of friends

    Cons

    Poor and rude management, cannot organize work well
    Customers extremely rude sometime
    Cuts from paycheck

    Advice to Management

    Management not protect employee from violent customers
    Stop cutting paycheck


  7. "Cabin Agent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Air Serv full-time

    Pros

    Weekly Check
    See celebrities from time to time
    JFK discount

    Cons

    Poor management
    Mostly biased and run by Spanish speakers

  8. "Company Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Air Serv full-time

    Pros

    Great opportunity to further career

    Cons

    Not paid for work put in at the company

    Advice to Management

    Pay employees more


  9. "Know your rights."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Ambassador in Los Angeles, CA
    Current Employee - Ambassador in Los Angeles, CA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Air Serv full-time (More than a year)

    Pros

    Hourly is great. Hiring process is easy.

    Cons

    Long hours with continuous errors on pay check

    Advice to Management

    Care about your employees.


  10. "wheelchair attendant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL
    Recommends
    Approves of CEO

    I have been working at Air Serv part-time (More than a year)

    Pros

    Getting to know and interact with people from all over the world.

    Cons

    No many opportunities for advancement in location.


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