Alphanumeric Systems Reviews | Glassdoor

Alphanumeric Systems Reviews

Updated March 23, 2017
33 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
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Harvey V. Braswell
11 Ratings

33 Employee Reviews

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  1. "Company review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Alphanumeric Systems full-time

    Pros

    Great people to work with, International teams

    Cons

    Monetary compensation could be better for entry level and service desk agents.

    Advice to Management

    Look after your people


  2. "Recruiter"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiter in Raleigh, NC
    Former Employee - Recruiter in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Alphanumeric Systems full-time (More than a year)

    Pros

    Flexible schedule and some remote work acceptable. Some understanding by management on the many moving targets. Small company with good values.

    Cons

    Low salary and commission plan, employees never get raises on salary, and commission structure is below average. Not enough oversight of sales, no accountability.


  3. "Desktop Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Desktop Technician in Garner, NC
    Former Employee - Desktop Technician in Garner, NC

    I worked at Alphanumeric Systems full-time (Less than a year)

    Pros

    I worked on the Epic Go Live Project for UNC Healthcare at Johnston in Smithfield, N.C. great learning all the different computer equipment used on day to day .

    Cons

    We did not have area to work , was very hard to get stated some days.

    Advice to Management

    Some people need supervision to work and some don't we had on person who some times did nothing that mad others have to do more work. Management could have check on us sometime.


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  5. "Service Desk Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Alphanumeric Systems full-time

    Pros

    A great environment to work in

    Cons

    No negative things to add here


  6. Helpful (2)

    "Stau far away"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Alphanumeric Systems full-time (More than a year)

    Pros

    None come to mind at all.

    Cons

    Besides being mismanaged by a good old boy network, forget about raises or promotions. The benefits are insulting.

    Advice to Management

    Retire


  7. "Ok company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Love the people I work with

    Cons

    No upward mobility, horrible health benefits


  8. "Team Lead"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    This is a very good company to work for. Management is very good at leading and do not micro manage the employees that are under them.

    Cons

    It was hard to get into the company because once people are hired, they stay for a very long time.

    Advice to Management

    Please continue to treat your employees with respect and kindness. All of the mangers that I have encountered through this company have been great to work with.


  9. Helpful (6)

    "Horrible company--don't bother."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center in Raleigh, NC
    Former Employee - Call Center in Raleigh, NC
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Alphanumeric Systems (More than 3 years)

    Pros

    Good coworkers, security guards are nice

    Cons

    Management politics, treat employees like cattle, filthy office, promote cronies. Most unprofessional place I've ever worked for. Awful wages, no raises. It's a revolving door. Everyone is buddies, so don't bother complaining. They fire at will and have a steady steam in HR. If you're desperate enough, work here. Theft is rampant because people have to steal basic supplies.

    Advice to Management

    Invest in your people and your company. You can't hire at call center wages and treat people like entry level staff and expect to be a service desk provider. Your people are your money makers.


  10. "Desktop Support Technician"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Desktop Support Technician in High Point, NC
    Current Employee - Desktop Support Technician in High Point, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Alphanumeric Systems (Less than a year)

    Pros

    Good contracting opportunities. Decent work life balance.

    Cons

    So far I have found no cons

    Advice to Management

    Keep up the good work


  11. Helpful (3)

    "Alphanumeric"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Raleigh, NC
    Current Employee - Software Engineer in Raleigh, NC
    Neutral Outlook
    Approves of CEO

    Pros

    Friendly leaders, and sometime flexible work schedule

    Cons

    lack of opportunity for employees, no personal development, low salary

    Advice to Management

    More care for employees, pay for performance, micro management still exists



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