AppFolio Reviews
Updated May 30, 2023
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Top Review Highlights by Sentiment
- "Great work life balance and I never really felt too stressed or overwhelmed at the job" (in 52 reviews)
- "• The training is a complete nightmare, and while they tell you reach out for help it takes half a day for anybody to respond." (in 15 reviews)
- "Compensation is low and taking a paycut is a decision you have to consider before working here for some roles." (in 11 reviews)
Ratings by Demographics
This rating reflects the overall rating of AppFolio and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Still a great place to work in 2023
Mar 2, 2023 - Senior Director in Santa Barbara, CARecommendCEO ApprovalBusiness OutlookPros
1. Resilient through the current economic downturn and unlike many tech companies, continues to grow and invest in its team. It is nice, and rare, to see a company align its values (“great people make a great company”) and actions this way. 2. Energizing new CEO
Cons
No formal mentor or rotational program for emerging leaders yet
Continue reading - Current Employee★★★★★
Best Company I Ever worked for!
May 30, 2023 - Director, OperationsRecommendCEO ApprovalBusiness OutlookPros
Dream company. Nothing else compares.
Cons
Pace of change can be overwhelming at times
Continue reading - Current Employee, more than 3 years★★★★★
A company that lives up to its values
Apr 12, 2023 - Anonymous Employee in Santa Barbara, CARecommendCEO ApprovalBusiness OutlookPros
The recent executive leadership change has been a breath of fresh air, refocusing on what is important to the business and its employees. The culture has been awaken with the recognition & acknowledgment of our teams being stronger together. AppFolio's recent market adjustment for all positions was overdue, but another example of the company living up to its values: Great People make a Great Company.
Cons
The only area I feel that is an example of over pivoting is when it comes to certain areas of the business and DEI. While this topic is important, it appears to be the first thing that is looked at when any decision is made, only to produce the opposite effect as it excludes or under represents, in certain cases, the majority of the company.
Continue reading - Current Employee, more than 3 years★★★★★
Pros
I've been at AppFolio for over 4 years, and the longer I am here, the more grateful I am for being a part of this company. Some pros are: - We're growing, and there is a real focus on YOUR growth as an employee - We're rockstars in our industry - it's cool to work somewhere that customers love you and other companies are scared of you (in a good way) - We reward high performers, and empower great employees to do great work - It's fun! I work with amazing people who are good at what they do, which makes my job really fun. I would highly recommend AppFolio to anyone I knew who is interested in doing fast-paced, meaningful, challenging, interesting work.
Cons
We're working out the kinks in providing n excellent experience for ALL employees, wherever you are. But we ARE working on this and I think that focus is super important and it will improve quickly.
Continue reading - Current Employee★★★★★
Extraordinary at every corner
May 18, 2023 - Sr Director, CreativeRecommendCEO ApprovalBusiness OutlookPros
Everyone is trusted to show up and perform without a question or doubt. I get to work with great people who have zero ego. We're all working towards the same thing: open doors for our customers and unlock their potential.
Cons
More recognition - AppFolio is something different in the best way possible. It's hard to list a true "con" - if anything, more people need to know about AppFolio to experience this type of culture that is extremely hard to describe.
- Current Employee, less than 1 year★★★★★
Not your average sales job
Apr 11, 2023 - SMB Account Executive in Richardson, TXRecommendCEO ApprovalBusiness OutlookPros
I've been at Appfolio since late Nov 2022 and I can not be happier to work for Appfolio, Thye put their employees and customers first, there's transparency throughout the business and there are always ppl here to help you especially if you just ask. I do not mean to sound overall positive but its just the truth if you have worked at a crappy sales company Appfolio will almost feel like a vacation while you are at work, and that's primarily because of the culture, the work environment, and even the approach they'll use to train you here. Overall its a great company and I see myself here for the long haul
Cons
There are minor cons in various segments but I will speak to SMB sales only, I wish we had more partnership deals that allowed us to properly game plan with our BDR'S but other than that the company is great.
Continue reading - Current Employee, more than 1 year★★★★★
Pros
- Great Benefit Cost - The Standard benefits you see at most companies, but cost is slightly favorable towards the employee - PTO - 21 Days of PTO - Remote Friendly - Great collaborative mindset in which many departments work together to accomplish goals. - Huge career growth opportunities, they love to promote from within.
Cons
Still growing so standard growing pains of a small company (Organization, optimization efforts, ensuring all decisions are scalable).
Continue reading - Current Employee, more than 1 year★★★★★
Great Place to work
May 24, 2023 - Business Development Representative in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
Great culture and team. Management is very helpful and up front about things when changes happen. Enjoy working at Appfolio.
Cons
Not much. I enjoy working at Appfolio
- Current Employee, less than 1 year★★★★★
Great work life balance!
May 22, 2023 - Business Development Representative (BDR) in Dallas, TXRecommendCEO ApprovalBusiness OutlookPros
Pay is good, work life balance is great, people are awesome, culture is awesome
Cons
Same with all other places, expectations are set very high
Continue reading - Current Employee★★★★★
Amazing Company and Amazing Team!
May 2, 2023 - Workplace Experience ManagerRecommendCEO ApprovalBusiness OutlookPros
- Great team - Work/Life Balance - Fun office atmosphere - Strong culture - Free snacks and beverages - A lot of events in and out of the office - Many growth opportunities within the company
Cons
Nothing to complain about! There is a rapid change in upper management but I have not been too concerned about it.
AppFolio Reviews FAQs
AppFolio has an overall rating of 4.3 out of 5, based on over 969 reviews left anonymously by employees. 85% of employees would recommend working at AppFolio to a friend and 82% have a positive outlook for the business. This rating has been stable over the past 12 months.
85% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AppFolio 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at AppFolio to be senior leadership, benefits, career development and the cons to be workplace, compensation.
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