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AppFolio

AppFolio

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AppFolio Reviews

Updated May 30, 2023

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Found 915 of over 969 reviews
4.3
85% Recommend to a Friend
AppFolio President and CEO Shane Trigg
91% Approve of CEO
Top CEOs 2021

Found 915 of over 969 reviews

4.3
85%
Recommend to a Friend
91%
Approve of CEO
AppFolio President and CEO Shane Trigg
Shane Trigg
493 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of AppFolio and is not affected by filters.

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  1. 5.0
    Current Employee, more than 1 year
    Featured Review

    Still a great place to work in 2023

    Mar 2, 2023 - Senior Director in Santa Barbara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    1. Resilient through the current economic downturn and unlike many tech companies, continues to grow and invest in its team. It is nice, and rare, to see a company align its values (“great people make a great company”) and actions this way. 2. Energizing new CEO

    Cons

    No formal mentor or rotational program for emerging leaders yet

    Continue reading
    2 people found this review helpful
  2. 5.0
    Current Employee

    Best Company I Ever worked for!

    May 30, 2023 - Director, Operations 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Dream company. Nothing else compares.

    Cons

    Pace of change can be overwhelming at times

    Continue reading
    Be the first to find this review helpful
  3. Join the AppFolio team
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  4. 5.0
    Current Employee, more than 3 years

    A company that lives up to its values

    Apr 12, 2023 - Anonymous Employee in Santa Barbara, CA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The recent executive leadership change has been a breath of fresh air, refocusing on what is important to the business and its employees. The culture has been awaken with the recognition & acknowledgment of our teams being stronger together. AppFolio's recent market adjustment for all positions was overdue, but another example of the company living up to its values: Great People make a Great Company.

    Cons

    The only area I feel that is an example of over pivoting is when it comes to certain areas of the business and DEI. While this topic is important, it appears to be the first thing that is looked at when any decision is made, only to produce the opposite effect as it excludes or under represents, in certain cases, the majority of the company.

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    Be the first to find this review helpful
  5. 5.0
    Current Employee, more than 3 years

    What a great place to work!

    Apr 11, 2023 - HR Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've been at AppFolio for over 4 years, and the longer I am here, the more grateful I am for being a part of this company. Some pros are:   - We're growing, and there is a real focus on YOUR growth as an employee - We're rockstars in our industry - it's cool to work somewhere that customers love you and other companies are scared of you (in a good way) - We reward high performers, and empower great employees to do great work - It's fun! I work with amazing people who are good at what they do, which makes my job really fun. I would highly recommend AppFolio to anyone I knew who is interested in doing fast-paced, meaningful, challenging, interesting work.

    Cons

    We're working out the kinks in providing n excellent experience for ALL employees, wherever you are. But we ARE working on this and I think that focus is super important and it will improve quickly.

    Continue reading
    Be the first to find this review helpful
  6. 5.0
    Current Employee

    Extraordinary at every corner

    May 18, 2023 - Sr Director, Creative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Everyone is trusted to show up and perform without a question or doubt. I get to work with great people who have zero ego. We're all working towards the same thing: open doors for our customers and unlock their potential.

    Cons

    More recognition - AppFolio is something different in the best way possible. It's hard to list a true "con" - if anything, more people need to know about AppFolio to experience this type of culture that is extremely hard to describe.

    Be the first to find this review helpful
  7. 5.0
    Current Employee, less than 1 year

    Not your average sales job

    Apr 11, 2023 - SMB Account Executive in Richardson, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    I've been at Appfolio since late Nov 2022 and I can not be happier to work for Appfolio, Thye put their employees and customers first, there's transparency throughout the business and there are always ppl here to help you especially if you just ask. I do not mean to sound overall positive but its just the truth if you have worked at a crappy sales company Appfolio will almost feel like a vacation while you are at work, and that's primarily because of the culture, the work environment, and even the approach they'll use to train you here. Overall its a great company and I see myself here for the long haul

    Cons

    There are minor cons in various segments but I will speak to SMB sales only, I wish we had more partnership deals that allowed us to properly game plan with our BDR'S but other than that the company is great.

    Continue reading
    2 people found this review helpful
  8. 5.0
    Current Employee, more than 1 year

    Great Place to Work

    May 9, 2023 - HR Director 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great Benefit Cost - The Standard benefits you see at most companies, but cost is slightly favorable towards the employee - PTO - 21 Days of PTO - Remote Friendly - Great collaborative mindset in which many departments work together to accomplish goals. - Huge career growth opportunities, they love to promote from within.

    Cons

    Still growing so standard growing pains of a small company (Organization, optimization efforts, ensuring all decisions are scalable).

    Continue reading
    Be the first to find this review helpful
  9. 5.0
    Current Employee, more than 1 year

    Great Place to work

    May 24, 2023 - Business Development Representative in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great culture and team. Management is very helpful and up front about things when changes happen. Enjoy working at Appfolio.

    Cons

    Not much. I enjoy working at Appfolio

    Be the first to find this review helpful
  10. 5.0
    Current Employee, less than 1 year

    Great work life balance!

    May 22, 2023 - Business Development Representative (BDR) in Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Pay is good, work life balance is great, people are awesome, culture is awesome

    Cons

    Same with all other places, expectations are set very high

    Continue reading
    Be the first to find this review helpful
  11. 5.0
    Current Employee

    Amazing Company and Amazing Team!

    May 2, 2023 - Workplace Experience Manager 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Great team - Work/Life Balance - Fun office atmosphere - Strong culture - Free snacks and beverages - A lot of events in and out of the office - Many growth opportunities within the company

    Cons

    Nothing to complain about! There is a rapid change in upper management but I have not been too concerned about it.

    Be the first to find this review helpful
Viewing 1 - 10 of 915 Reviews
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AppFolio Reviews FAQs

AppFolio has an overall rating of 4.3 out of 5, based on over 969 reviews left anonymously by employees. 85% of employees would recommend working at AppFolio to a friend and 82% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, AppFolio employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at AppFolio. This rating has improved by 2% over the last 12 months.

85% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AppFolio 4.4 out of 5 for work life balance, 4.4 for culture and values and 4.2 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at AppFolio to be senior leadership, benefits, career development and the cons to be workplace, compensation.

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We are honored to have been selected out of 70,000 companies across the U.S. as a 2022 Comparably Best Company for Women! #iheartappfolio #comparablyawards #womenintech
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Glassdoor has 969 AppFolio reviews submitted anonymously by AppFolio employees. Read employee reviews and ratings on Glassdoor to decide if AppFolio is right for you.