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AppFolio Reviews
316 reviews
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Pros
"Work/life balance is a priority" (in 32 reviews)
"Company culture is second to none" (in 37 reviews)
Cons
"No cons outside of the expected stresses of a Customer Success position" (in 22 reviews)
"They are head-quartered in Santa Barbara" (in 18 reviews)
- Featured Review
Helpful (8)
![AppFolio Logo]()
"What's Not to Love?"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time (More than a year)
Pros
This company knows how to hire! I get the pleasure of working alongside quality and driven people-- all day long. From the top-down, the culture at AppFolio is one of a kind. Whether you are a top exec or brand new to the company, everybody is somebody here. My input is valued and my development is as important to my managers as it is to me.
In my 2.5 years at AppFolio, I have had 3 promotions and the opportunities are endless. With multiple Professional Development opportunities and courses available, I am truly in control of my career path.
We are constantly collaborating with other departments, which creates a challenging yet rewarding environment. Work hard, play hard. We celebrate our successes!
Other than the above-- catered lunches, unlimited snacks, happy hours, holiday parties, ping pong tournaments, Mario Kart races AND amazing benefits.. the list goes on. I also love that AppFolio puts a huge focus on giving back to the community (big win!).Cons
No cons at this time, other than too many snacks in the kitchen...
Advice to Management
Keep doing what you're doing. I love that in the past 2.5 years, I have seen us grow incredibly fast, yet I still feel as valued from day one as I do today. Management, from our CEO to our Department Managers, all take the time to know us as individuals. Our input matters. Do what you can to keep this-- as it sets AppFolio apart from other companies.
AppFolio 2018-05-22 15:54 PDT ![AppFolio Logo]()
"Great Entry Level Job"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI worked at AppFolio full-time
Pros
fun, good environment, great learning opportunity
Cons
valuable assets leave due to low salaries
AppFolio 2019-01-18 11:38 PST![AppFolio Logo]()
"Customer Success Key Account Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time (Less than a year)
Pros
AppFolio truly cares about their employees. I am new to the company, and I have found the on-boarding process to be well- structured and extremely helpful to my role! My peers and managers are always happy to help, and everyone is super welcoming. The culture at AppFolio is awesome! Work/life balance is a priority. The company truly sees their employees as family.
Cons
There isn’t a single con.
Advice to Management
Keep doing what you’re doing. The fact that you value and listen to your employees is admirable. Very few companies do that these days!
AppFolio 2019-01-16 08:14 PST![AppFolio Logo]()
"Couldn't Ask For More"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time (More than a year)
Pros
Coming out of college, I feared I would hate going to work but, fortunately enough, I found AppFolio. Getting up and going to a place surrounded by some of my best friends...I couldn't ask for more. Management is very transparent and makes you feel comfortable and heard when addressing them with any issues you may have. Can't wait to see where 2019 will take this company and I'm thrilled to be a part of it.
Cons
Can't think of any cons
AppFolio 2019-01-16 08:34 PST![AppFolio Logo]()
"BEST COMPANY EVER!!!!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time (Less than a year)
Pros
-Free food, fully stocked kitchens all the time, lots of catered lunches
- dog friendly office
-nice managers (yet still effective and always wanting the best for you)
- pay is really good
- great benefits
- HR is very accessible
- very organized structure
- I've learned so much
- free yoga everyday at lunchCons
-none really, sometimes Sales is challenging and managers expect you to hit goal 100% of the time but that is expected
AppFolio 2019-01-16 12:48 PST![AppFolio Logo]()
"Feel Lucky to Work Here!"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time (Less than a year)
Pros
I love my job and AppFolio! I feel very lucky to be a part of this awesome company. If you work hard, you will be rewarded and recognized. Upper management is always looking for ways to improve, grow, and expand our scope. This is very inspiring as an employee and provides lots of opportunity for growth within the company. I cannot say enough about the culture. I feel like my coworkers have become family. I don't believe many people can say this about their job but I actually look forward to coming to work every day.
Cons
Tuition reimbursement for graduate school would be a plus!
Advice to Management
Continue looking for areas to grow while maintaining focus on our core products.
AppFolio 2019-01-15 08:56 PST![AppFolio Logo]()
"Talent Specialist"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time
Pros
-GREAT culture: People are friendly, welcoming, and can sense others love working here. Everyone is hardworking! Casual work attire.
-MANAGEMENT: Great leadership, engaged and cares for employees' success, on top of things. No micro management. Trusts their employees.
-LOCATION: Great area!
This company is amazing! Can't say it enough.Cons
Wish we can bring dogs to the SD location! :)
AppFolio 2018-12-05 15:48 PST![AppFolio Logo]()
"Customer Success Manager"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at AppFolio full-time
Pros
Positive work environment, youthful culture, collaborative peer relationships. They really make you feel welcome and part of the team the second you walk through the doors on your first day.
Cons
Position is essentially a glorified Call Center Tech answering questions from
angry customers that don't understand how the product works and makes it your fault. Management has you sit dead in the water reviewing videos about the product info without any expectations of what your comprehension level should be until you are finally scheduled a training class where you are given the exact same review materials from before training started, where you have to balance tedious training modules and incoming client cases you are not ready to work yet.Advice to Management
Implement more one on one training with new hires to gauge their understanding of the product so both sides know where they stand.
AppFolio 2018-12-18 11:54 PST![AppFolio Logo]()
"It Could be Better"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookApproves of CEOI have been working at AppFolio full-time (Less than a year)
Pros
Great office environment, free snacks, business casual
Cons
No Onboarding and Orientation. No training for new hires. No reference guide with steps for new hires to learn and get up to speed. Managers talk down at associates because they also vent that their managers/directors treat them in the same way
Advice to Management
Amie and Jason please look into this as it’s these little foxes that spoils the vineyard
AppFolio 2019-01-08 10:04 PSTHelpful (1)
![AppFolio Logo]()
"Love it"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at AppFolio full-time
Pros
The people, the culture, the environment
Cons
nothing I can think of
AppFolio 2018-11-27 17:28 PST
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AppFolio Response
May 31, 2018 – CMO
Your input definitely matters - as we grow we continue to work on ways to increase the collaboration, teamwork and development for our employees. Thank you for taking the time to write such a thoughtful review - AppFolio is what we all make it !... MoreLess