AppFolio Reviews
Updated Aug 11, 2022
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Found 792 of over 844 reviews
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Top Review Highlights by Sentiment
- "Great work life balance and I never really felt too stressed or overwhelmed at the job" (in 40 reviews)
- "There is no formalized training and huge miscommunication between departments and lots of last minute changes not announced to everyone." (in 11 reviews)
- "Compensation is a bit low compared to other, similar, companies in the immediate area but I have noticed this is being improved upon." (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of AppFolio and is not affected by filters.
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- Current Employee, more than 1 year★★★★★Featured Review
Pros
AppFolio genuinely values its people and exiting the pandemic, has made major investments in compensation and benefits & workplace flexibility to stay competitive in the talent market. That combined with AppFolio's continued growth trajectory (Fortune's Fastest Growing Companies list 2x) makes it an ideal place to start or grow a tech career.
Cons
Overreliance on Google Slides in meetings and as part of plan development
Continue reading - Current Employee, more than 1 year★★★★★
Pros
Amazing employees Great environment Fair pay
Cons
Compensation is set and hard to negotiate
- Current Employee★★★★★
Pros
Your teammates will be really supportive and kind!
Cons
Almost everyone that I have trained or trained with has quit, even with no job to go to, just to get away from this toxic work environment where nothing you do is good enough, and everything that goes wrong is your fault, while everything that goes well is "thanks to management." I would recommend you message FORMER employees on LinkedIn for candid feedback on their experience here. Don't bother interviewing let alone applying for this job. There is so much turn over and people keep quitting. They don't care about quality here, just quantity. Close as many support tickets as you can, but don't take the time to do it right, otherwise you won't be able to close as many tickets! Management (at least in the Customer Care/Customer Support side) needs to just be completely redone. They underpay at pretty much every job in every department at AppFolio (from what other AppFolio employees have voiced in their own feedback upwards). Unless you are a white male, you probably won't fit in here.
Continue reading - Current Employee★★★★★
Pros
- Benefits, perks, and team-building is strong
Cons
- Pay should reflect cost of living in local area
- Current Employee, more than 3 years★★★★★
Pros
Great company, people, benefits, perks and beautiful offices!
Cons
Culture has dramatically changed since covid. Leadership has taken a laissez faire approach to returning to the workplace and hasn't asked people to come back to the office. I like the flexibility but it has also had a negative impact on the workplace. Its hard to get to know people, grow and feel connected when everyone is remote. Even people that live a few miles away.
Continue reading - Former Employee★★★★★
Pros
great company culture, work can be stressful, good work-life balance
Cons
pay could be higher, job can get stressful dealing with upset clients
- Current Employee★★★★★
Pros
They have increased compensation to be more competitive for 2022. Inbound lead flow is substantially better than the average established software vertical.
Cons
Lot's of talk around work-life balance, but it doesn't really play out. We're supposed to let management know if we have ANY time off at least a month ahead of time, and when it's taken, there is obvious frustration and negative pressure from above. Round robin system for lead and account assignment was done away with in favor of a territory model that is half baked. Insane difference in success and inbound lead flow from one territory to another. Very high attrition company wide because they can't, or won't, pay people enough. Support, solutions engineers, account execs, you name it.
Continue readingThank you for your review. While we regularly and thoughtfully review our compensation and rewards programs, we appreciate this feedback. We very much value work-life balance and strive to continue to find ways to make sure every employee is experiencing that balance. Thank you for your time!
- Current Employee, more than 1 year★★★★★
Pros
Great office culture, good work/life balance if you live close to the office. Some remote work allowed.
Cons
Not able to work completely remote in this role
- Current Employee★★★★★
Pros
The talent of the individual contributors here is high, there are many people to learn from
Cons
Upper management and product managers make some questionable decisions
- Current Employee, more than 3 years★★★★★
Pros
People are super friendly and helpful.
Cons
Expensive area to live in if you plan on working in the office. The salary of most positions will not allow for normal living situations within driving distance of the office.
AppFolio Reviews FAQs
AppFolio has an overall rating of 4.3 out of 5, based on over 844 reviews left anonymously by employees. 87% of employees would recommend working at AppFolio to a friend and 81% have a positive outlook for the business. This rating has decreased by -4% over the last 12 months.
87% of AppFolio employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated AppFolio 4.4 out of 5 for work life balance, 4.5 for culture and values and 4.2 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at AppFolio to be senior leadership, benefits, career development and the cons to be compensation .
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