AppFolio Interview Questions
Updated Sep 18, 2023
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Interviews at AppFolio
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- Sales Development Representative (12)
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- Quality Assurance Engineer (5)
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- Website Production Specialist (4)
- Software Engineer II (3)
- Software Engineer Intern (3)
- Software Developer (3)
- Software Development Engineer (3)
- Event Manager (3)
- Security Engineer (3)
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Featured Interview

Anonymous Employee in Santa Barbara, CA
I applied through a recruiter. The process took 3 weeks. I interviewed at AppFolio (Santa Barbara, CA) in Apr 2023
I had such a great and positive experience throughout my interview and hiring process with AppFolio! The recruiter I worked, Joy, with was quick and detailed with any and all responses to questions or comments I had throughout the process and moved swiftly to move me as fast as possible through the interview process as I was balancing another competing offer. Ultimately, the positive experience I had interviewing with the hiring manager and team for my position and the interview process helped me decide on accepting my offer with AppFolio. It was a personable process throughout and I look forward to recommending others to move forward with applying if they see a position they are interested in!
- Why are you interested in this role?

Anonymous Interview Candidate
I applied online. I interviewed at AppFolio
The recruiter was great, but that is the only positive with this place. I did an initial screen with the recruiter, then I had to do a personality assessment, and a couple of days later I was scheduled for an interview 2 weeks out. The interview was over zoom with my potential manager and a sales manager from another office who mostly led the interview. He started to grill me about why I would want to move back into an AE role after being in management. When I gave my answer, he acted like he did not believe me. Then the other manager asked me what concerns I had about the job, and when I gave my answer, she hinted about me having issues with prospecting. It was like they were answering the questions with their biases, or using reverse psychology to get me to beg for the job. Either way, the vibe was off, and there is no way I would work here. I took a look at prior AE and SDR interviews and I think Appfolio needs to adjust their interview approach, as well as some coaching on Diversity Equity, and Inclusion.
- Can you tell us about yourself?
- So you have any concerns about the job?
What people are saying about AppFolio
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Anonymous Employee in Santa Barbara, CA
I interviewed at AppFolio (Santa Barbara, CA)
interviewed with 2 different people. The end of the last one was a “mock cold call” that we did with the manager. Overall a difficult interview, but everyone was so friendly
- Do you want to have career growth?

Anonymous Interview Candidate
I applied online. The process took 3 weeks. I interviewed at AppFolio
I was confused by the discrepancy between what you and the hiring manager and the recruiter told me about the role. The recruiter said that the role involved building a chargebacks process and representing disputes, and that I should prepare for technical questions on chargebacks. But when I spoke with the hiring manager, she said that she was not interested in the chargebacks process or representation, and that she was looking for a Data Analyst, as per her job description to write SQL queries. She also asked me several questions about Fraud process, which I was not expecting since I was applying for a Disputes role. It was confusing what the role was if for Fraud, Disputes or Technical data analyst? I felt that the information I received was conflicting and unclear, and that it affected my performance, and it created an extremely bad impression of AppFolio.
- Tell me about a Fraud attach you have helped to solve. How is Fraud in your industry?

Anonymous Employee
I applied through an employee referral. The process took 4 weeks. I interviewed at AppFolio in Jul 2023
After an introductory phone call with the recruiter, I had an interview with the hiring manager via Zoom. The last round of interviews consisted a 30-minute Zoom call with four people. The hiring manager then spoke with my former managers who had already agreed to provide a professional reference. The end-to-end process hiring process took about a month. Everyone I spoke with was friendly and professional. I really enjoyed speaking with all the interviewers, and every conversation gave me insight on what the job entails, and why this specific role is needed. Overall, I had a great experience with AppFolio's hiring process.
- - Please give me an example of significant operational changes that you rolled out. - Please give me an example of a project that did not go well.

Anonymous Interview Candidate
I applied online. The process took 1 week. I interviewed at AppFolio
It was smooth. HR reached out and set up call that lasted about 30 minutes and told me in the call I would be moving onto interview with manager. The next interview was about 1 hour. I did not move on to next round and was notified after about two weeks.
- Why did you apply for this position?

Anonymous Interview Candidate in Santa Barbara, CA
I applied online. The process took 2 weeks. I interviewed at AppFolio (Santa Barbara, CA) in Jun 2023
The team was awesome and thorough. The process went quickly and communication was constant. The recruiters and team seemed to have a good amount of communication. Overall highly professional and gave the sense that they are looking for the right person.
- How do you collaborate with developers

Anonymous Interview Candidate in Seattle, WA
I applied online. I interviewed at AppFolio (Seattle, WA) in Jun 2023
I had an initial interview with a recruiter - who was a lovely person - and then moved on to a first-round interview. The hiring manager was out so I met with someone else, and it was quite literally one of the worst interviews I've had. I take interviews seriously and don't apply for a job unless I want it. I actually SHOW UP in the interview, I do the research, and I'm professional. But this person looked like they had shown up from under a bridge and scowled at me the entire time in a very schoolmaster / angry nun way. It was disconcerting and unexpected to have someone so overtly combative and openly rude in an interview, and although I'm a seasoned interviewee, it threw me. I really stumbled, although the context of the interview was not challenging in any way. If this is any indication of the corporate culture -- no thanks. This highly-paid bridge dweller would not be someone enjoyable on endless hours of daily zoom calls.
- What is your greatest weakness?

Anonymous Interview Candidate
I applied through an employee referral. The process took 4 weeks. I interviewed at AppFolio
The interview process was clearly laid out. The first round was with a recruiter asking basic introductory questions, the second round was with the hiring manager who did a career summary-type interview, and the third was with three potential colleagues who asked behavioral questions.
- The hiring manager interview reviewed my career history and asked questions like what were my main responsibilities, what I was most proud of, what would my manager say I did well, what would my manager say I need to improve, why did I leave, etc. for each position I've had.

Anonymous Employee
I interviewed at AppFolio
Standard behavioral questions with a couple that require some time to process further. The interviewers were managers and had a generally positive disposition. Additionally I received a tour around the office
- How would you describe the internet to someone who lives before it was invented?

Anonymous Interview Candidate in Richardson, TX
I interviewed at AppFolio (Richardson, TX)
A zoom interview with a sales manager. She was pleasant and wanted to vet my personality and career background. Her desire was to insure my demeanor and confidence was up to par to facilitate a sales role at the company.
- Could you walk me through your background? What are your biggest strengths in the work place? What do you wish to see from an employer?
AppFolio Interviews FAQs
Glassdoor users rated their interview experience at AppFolio as 64.7% positive with a difficulty rating score of 2.86 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Customer Success/Service Representative and Relationship Manager rated their interviews as the hardest, whereas interviews for Staff Accountant and Software Developer Intern roles were rated as the easiest.
The hiring process at AppFolio takes an average of 22.08 days when considering 432 user submitted interviews across all job titles. Candidates applying for Staff Accountant had the quickest hiring process (on average 1 day), whereas Product Marketing Manager roles had the slowest hiring process (on average 90 days).
Common stages of the interview process at AppFolio according to 432 Glassdoor interviews include:
Phone Interview: 30.78%
One on One Interview: 24.10%
Group Panel Interview: 11.95%
Presentation: 11.45%
Drug Test: 7.97%
Background Check: 4.88%
Skills Test: 3.39%
IQ Intelligence Test: 2.89%
Personality Test: 1.49%
Other: 1.10%
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