Appalachian Regional Healthcare Reviews | Glassdoor

Appalachian Regional Healthcare Reviews

Updated September 1, 2018
33 reviews

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3.4
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Appalachian Regional Healthcare President & CEO Joe Grossman
Joe Grossman
13 Ratings

33 Employee Reviews

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  1. "Great company to work for, very family oriented."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - RN Staff Nurse in Whitesburg, KY
    Current Employee - RN Staff Nurse in Whitesburg, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appalachian Regional Healthcare full-time (Less than a year)

    Pros

    Small Town environment, co-workers are like family.

    Cons

    Short staffing leads to mandations.

    Advice to Management

    Look for ways to improve staff retention and attract new employees.


  2. "PCA"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Appalachian Regional Healthcare full-time

    Pros

    Great doctors and staff to work with

    Cons

    They hire traveling nurses (which are great) but they should be hiring local for a more stable hospital/staff environment.

  3. "RN staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Staff Nurse in Hazard, KY
    Former Employee - RN Staff Nurse in Hazard, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appalachian Regional Healthcare full-time

    Pros

    nothing good about this company. run.. don't even think of getting a job here. a very toxic environment. especially with management.

    Cons

    vindictive, and punitive. they will go after your license. it is whom you know not what you know. so backward in everything including the way the hospital is managed.

    Advice to Management

    listen to your staff. the worst place to work. better to be unemployed than work in this place. the locals hate this hospital. Managers don't even have a bachelors degree. so how do you expect this place to work?


  4. "Caring Employer, Offers Stability and Satisfaction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Director in Hazard, KY
    Former Employee - Senior Director in Hazard, KY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Appalachian Regional Healthcare full-time (More than 10 years)

    Pros

    Close knit company and offer room for advancement

    Cons

    Compensation for management staff is low for some positions

    Advice to Management

    When promoting from within, increase compensation to same level you would have to pay someone joining the company from outside the company


  5. "Good pay for Hazard, KY"

    StarStarStarStarStar
    • Work/Life Balance
    • Comp & Benefits
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Appalachian Regional Healthcare full-time

    Pros

    Standardized pay grades and raises, you know what you will be making based on your qualifications.

    Cons

    Not enough staff in almost all departments. This leaves staff stressed and in a bad mood and does not promote a good work environment, in addition to decreasing patient care.

    Advice to Management

    You are an expanding company, understand that with the increase in patient load you will need to increase staff to compensate for this.


  6. "Lot of work very little reward or recognition."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Hazard, KY
    Former Employee - Anonymous Employee in Hazard, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appalachian Regional Healthcare full-time (More than a year)

    Pros

    Great coworkers, steady and stable company, benefits are okay. You could do much worse in Eastern KY.

    Cons

    Pay is horrifyingly low. It isn't anywhere near similar to pay in Lexington. Further, if they figure out you are competent you will do your job and many others as well. It has a tendency to balloon. That further complicates the fact that you are already underpaid. Frustration just builds and builds.
    Old school mentality. It definitely depends on who you know if you want to get ahead. Also how you look and present yourself matters. Can be extremely superficial and fake. They prefer the personality type that will get along to go along, rather than anyone rocking the boat.
    Coworkers and environment can be a bit toxic. Gossiping and pettiness. People seem to care more about the title they have rather than actually having a good work ethic or doing a good job. This presents itself as- wanting to take ownership of everything but not actually owning the failures as well as the successes. Or taking ownership in a superficial way but not actually really owning or understanding tasks. There is a lot of task overlap and a LOT of people not knowing who is supposed to be doing what. Frankly, there seems to be a lot of people that are unneeded and unproductive. Also, many that are not knowledgeable about the roles they are supposed to be performing.
    On the flip side, those productive knowledgeable people are really great. Worked to death but great.

    There is a bit of staleness. A little like a time warp. The mentality that it's how we've always done it and how we will continue to do it. They have a tendency to not revisit items to see if things have changed or can or should be done differently. Upper management tends to not want to admit or reverse course when things aren't going well. Instead they double down. I think there is very much a male dominated mentality that reversing course or changing their mind is seen as weakness.
    Rather than being proactive, the environment is very much reactive. Example, instead of maintenance to keep things running smoothly, wait until it breaks completely then fix it because you have to. My best guess is organizationally, they could have much higher profits just by trimming the dead weight and actually having knowledgeable people in place. While costing more in salaries it would make or change them significantly in other areas. I know of at least 5 different areas where people who are administrative employees could become cost neutral and even money making positions but because it's not how they've always done things they won't even consider that there might be a better, more cost effective alternative. Lots of excuses for why things are done the way they are rather than trying to think outside of the box for creative solutions. No communication between operations management and staff. Almost like, they are administration so definitely smarter and above non important you.

    Advice to Management

    Talent and hard work should be rewarded. There is a lot of glory stealing by administration. Look deeper. Really learn your business and those people in the lower positions. I think you will find extremely dedicated people but this company could definitely use a shakeup. You have a lot of unproductive, dead weight. Then there are extremely dedicated hard working people that are not rewarded. It is very frustrating and theres not much job satisfaction.
    There is a real opportunity here to change healthcare in our region in a very profound way if upper management/administrators would step up and hold people accountable. In some ways I wish I had stayed but I really don't think any significant changes in mindset will be coming soon. It seems much easier for the company to bury its head in the sand rather than acknowledge and try to change those things that are truly hard. I think, if some of the changes were made it would not only increase employee satisfaction but also patient satisfaction.


  7. "Caring for the community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    Approves of CEO

    I have been working at Appalachian Regional Healthcare full-time

    Pros

    Taking care of the people of my community; excellent co-workers

    Cons

    Below market salaries; lack of accountability in key positions

  8. "Clerk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Appalachian Regional Healthcare full-time

    Pros

    ARH is usually reasonable when it comes to family needs.

    Cons

    Management does not consult with staff regarding decisions. Implementation of new procedures is not thought out. The hiring process can be selective and biased.

    Advice to Management

    Listen to your staff. Put people in positions that know the position. Don't hire by education only.


  9. "Not a bad place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Beckley, WV
    Current Employee - Anonymous Employee in Beckley, WV
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Appalachian Regional Healthcare full-time (More than a year)

    Pros

    Health insurance, friendly staff, great incentive rewards

    Cons

    Pay isn't all that great and too long between pay raises.


  10. "Toxic environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Appalachian Regional Healthcare full-time

    Pros

    Insurance was good, many locations

    Cons

    Terrible leadership, advance by relationships rather than performance, toxic workplace

    Advice to Management

    Place good people in management or declines will continue


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