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Appian Reviews
Updated Dec 5, 2023
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Found 549 of over 585 reviews
74% Recommend to a Friend
77% Approve of CEO
Found 538 of over 585 reviews
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Recommend to a Friend
Approve of CEO
Matt Calkins
392 Ratings
Top Review Highlights by Sentiment
Excerpts from user reviews, not authored by Glassdoor
Pros
Cons
- "Rapid growth in number of employees also comes with challenges but management is aware of this and does their best to ensure the growth does not impact quality and company values." (in 16 reviews)
- "Manager will have 1 on 1 with you every other week but it’s useless they just want to get rid of the people who are genuinely trying to fit it... all they care about is the people who are quick learners" (in 9 reviews)
- "Feels almost like brainwashing, considering they dropped people like taking out the trash during layoffs (a simple search of Appian layoffs shows what employees really think when not afraid to voice their opinion and how the situation was handled) and yet everyone was still expected to give 110%." (in 5 reviews)
Ratings by Demographics
This rating reflects the overall rating of Appian and is not affected by filters.
- 5.0FEATURED REVIEWJun 11, 2023Principal ConsultantCurrent Employee, more than 5 years
Pros
Great Culture, great product and great people at all level. Lot of effort put by senior management to give purpose, and explain why the company is doing what it does.
Cons
Cons of global company, culture is a bit diluted in countries with smaller countries mainly in EMEA.
- 5.0Nov 29, 2023Senior Product ManagerCurrent Employee, more than 1 yearWashington, DC
Pros
- Work life balance is really incredible for a product position - Engineering is a fun and accepting group to be so large - Interesting engineering challenges/growing pains to solve
Cons
- Some of the tech and product portfolio could be considered antiquated and boring depending on your background - There is definitely some middle-management dysfunction - Promotions and pay seem to be pretty slow to rise generally, so make sure you negotiate well up front
2 - 5.0Nov 23, 2023ConsultantCurrent Employee, more than 3 yearsMcLean, VA
Pros
I started at Appian in 2021 as my first role after college. This was a great opportunity to grow in Tech, since Appian invests a lot of resources in onboarding and training. After my first two engagements, I had opportunities for great client interactions and lead responsibilities, which are great for career development.
Cons
The compensation is slightly lower than other departments, even though I firmly believe consultants deliver just as much value-- not only in building projects that showcase the power of Appian, but also in serving as a feedback loop for engineering and all of the cross-functional interactions where consultants add value.
- 1.0Sep 13, 2023Anonymous EmployeeFormer Employee, more than 3 years
Pros
- Really smart, talented co-workers - the people are hands down the best part but leadership and poor change management during layoffs is driving the best people away - Good benefits (unlimited PTO, good healthcare, etc.) - Flexible scheduling depending on department/role
Cons
- Stringent RTO (3 days w/in 50 miles) despite leadership saying remote work worked great throughout the pandemic. This is just one of main examples of leadership back pedaling on previous decisions. - Significant layoffs despite the CEO promising last year there would be no layoffs and then going radio silent for weeks without acknowledging them. These were made with little to no regard how they would impact remaining employees. They say they want small elite teams, but don't pay people a below average salary. - Out of touch leadership that doesn't listen to employees or try to take the time to get to the root cause of issues - Company does not live it's values - they are a joke, especially valuing dissent.
27 - 1.0Nov 24, 2023Product ConsultantCurrent Employee, more than 3 yearsMcLean, VA
Pros
Pay and benefits were above average and lots of SWAG. They offer unlimited PTO and bonus. Generally, co-workers are kind and go out of their way to help. Hybrid culture is tedious but HQ is large and beautiful and I enjoyed visiting the office.
Cons
They force you to master their product within a rigorous 2 week training program and if you don’t pass, you’ll get fired on the spot. Regardless of how many years of experience you have or how good you are at your job, they will instantly judge your abilities based on how well you do on their broken training program. Asking for 2nd chances is not entertained, they live by this heavy elitist mentality where anyone who is deemed inferior should be fired. They mainly only hire from ivy league so their perception of talent is very distorted.
6 - 3.0Jul 29, 2023Anonymous EmployeeCurrent Employee
Pros
The product is great and flexibility and work life balance is good.
Cons
The Customer Success department brings in fresh college graduates and advertises itself as a great department to grow a career - but look at how many people are still there three years later. There are very few Senior or Principal Consultants. The role is not recognizable outside of the Appian industry, meaning you can really only get jobs as an Appian Developer for partner companies. You can try to transfer to Engineering, but that has been discouraged recently with two years minimum spent in CS and managers in CS will make the transfer very difficult (keeping you in the department for 90+ days after you've received an Engineering offer) even if you have more than 2 years. It can be difficult to feel like you are making an impact. It is also interesting and frustrating that it continues to feel like a startup - it has over 2000 employees and is supposed to be a business process company, but consistently incorrectly estimates how long projects last and tries to understaff projects without looking at metrics.
18 - 2.0Jan 25, 2023Anonymous EmployeeFormer Employee
Pros
There a lot of smart employees and the general vibe is very friendly, especially at the individual contributor level. Flexibility and work/life balance good.
Cons
They recently laid off a percentage of their employees due to "restructuring" even though the CEO mentioned over the last year there would be no layoffs like the rest of the tech industry has been experiencing. Even went as far as denying layoffs happened in an internal communication. On the same day they let go of employees, they posted on social media about end of year celebrations on a private boat. Not an empathic organization at all. They also started making cuts to benefits (that were always highlighted as reasons why it's great to join). Untrustworthy leadership who do not listen to their employees and their feedback. An employee survey does get sent out but they don't take the feedback seriously to make the changes needed. They talk about Appian values but when it comes down to it, a lot of the leadership does not truly live by those values. Appian does not take a humble approach to how they present themselves in the market. They worry about attacking competitors instead of how they can solve problems and how they bring value to their customers. They also only care about "big brand" customers and exploiting them instead of truly being customer centric and highlighting the outcomes of all of their customers. Messaging and value propositions change every few months so the company isn't able to focus on priorities and a clear direction for the market.
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Appian Response8moThank you for taking the time to provide feedback on your experiences at Appian. We are pleased to hear that you appreciate our talented and friendly team members, as well as our dedication to work/life balance. We understand that change can be difficult, especially when it involves colleagues that you have come to consider as friends. At Appian, we place a high value on recognizing and celebrating the hard work of our employees, and we are committed to fostering a positive and supportive workplace culture. We appreciate your feedback regarding our employee survey and are committed to using this feedback to make meaningful improvements that benefit our team members. We strive to focus on the needs of our customers and deliver value through our innovative products and solutions. Our commitment to customer-centricity is reflected in our efforts to provide tailored solutions to businesses of all sizes and industries. We welcome any further thoughts or feedback you may have. Please reach out to your HR Business Partner with additional feedback or questions.
- 5.0Oct 16, 2023Account ExecutiveCurrent Employee, less than 1 year
Pros
Appian is in many way a exceedingly solid company: measured, reduced risk levels of growth, carefully considered product decisions and a strong commitment to long-term customer success. Plus, the Appian software and services are top notch! So, you'll find unusually happy clients.
Cons
Marketing. Appian name recognition is low and that brings additional challenges if you cover White Space accounts.
1 - 2.0Oct 26, 2023Anonymous EmployeeCurrent Employee, more than 1 year
Pros
Nice office? A lot of analyst hype?
Cons
The organization is losing great talent…people who have been here for years. CEO needs to step aside…he has lost the confidence of much of the organization. They *had* potential. Not sure where the company goes from here…
13 - 4.0Nov 14, 2023Software EngineerCurrent Employee, less than 1 year
Pros
Benefits are competitive and work culture is based around learning and puts employee work-life balance first
Cons
Difficult for career advancement, not a ton of opportunities for growth
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Appian Reviews FAQs
Appian has an overall rating of 4.1 out of 5, based on over 585 reviews left anonymously by employees. 74% of employees would recommend working at Appian to a friend and 71% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.
74% of Appian employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Appian 4.2 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Appian to be management, benefits, career development and the cons to be senior leadership .
