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Ascensus

Engaged Employer

Ascensus

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Ascensus Reviews

Updated Aug 10, 2022

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Found 374 of over 411 reviews

3.8
78%
Recommend to a Friend
89%
Approve of CEO
Ascensus President and CEO David Musto
David Musto
117 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.

Ratings by Demographics

This rating reflects the overall rating of Ascensus and is not affected by filters.

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  1. 5.0
    Current Employee, less than 1 year
    Featured Review

    Hiring Process

    Jun 10, 2022 - Retirement Service Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    They have a great training/coaching program, a good range of salary, an ability to work remotely and a great corporate culture that emphasizes ownership and work/life balance. I am so excited to be here!

    Cons

    I do not have any cons that come to mind. The only thing that has happened is my system updated and I did not have certain programs afterwards. I had to spend time with IT regarding it. I think that would be expected, however, with any role that involves technology.

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  2. 5.0
    Current Employee, less than 1 year

    The People are 1st class

    Jul 29, 2022 - Internal Sales Consultant in Philadelphia, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Team and atmosphere of belonging starts right away. Great group of leaders in the Sales division.

    Cons

    Multitude of programs and sites can be overwhelming.

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  3. 5.0
    Current Employee, less than 1 year

    Amazing Company & Process

    Aug 10, 2022 - Onboarding Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people who have been very welcoming. Leaders are well informed and willing to help. Amazing culture with an eye toward the future which means great opportunities to move forward.

    Cons

    Some slight IT troubles when I first started that made things slightly frustrating, but they were rectified in a timely manner.

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  4. 5.0
    Current Employee, less than 1 year

    Answer to my Prayers

    Aug 10, 2022 - Retirement Plan Consultant in Newton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Family Oriented and very Understanding. Teammates helping newbies. Top training on anything you need to succeed.

    Cons

    Not able to meet your teammates face to face only virtually. That's the only bad thing I can say about working for Ascensus.

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  5. 4.0
    Current Employee, less than 1 year

    Great position, lots of opportunities

    Aug 5, 2022 - Retirement Service Consultant in Dresher, PA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Opportunities to improve, GREAT training program/resources, amazing support from managers, useful internal helplines

    Cons

    Lower pay, call center setting (personally not my favorite, but not too bad)

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  6. 4.0
    Current Employee, more than 8 years

    Great place for super heros to work

    Aug 1, 2022 - Data Analyst in Newton, MA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Excellent community of people. Very low internal 'drama'. As low stress as possible. Everyone works together honestly, fairly, and compassionately. Leadership listens to everyone, and makes smart decisions, given the resources available. Management was the first to take a pay cut during covid. Company is very forward thinking about in office vs remote work, and has changed the structure of our office space to encourage hybrid and remote work as much as possible. Information Security is top notch.

    Cons

    Very few people running a system many times larger than initially intended. Each person 'wears many hats'. Documentation is non existent for developers and scrum teams. The Call Center has better training and documentation than IT. The infrastructure is old and monolithic. It was built in and for the 00's. Information security might be a little too good, it's hard to new hires and consultants to get access to the systems even internally. Expect a long onboarding process, and lots of confusion around onboarding (except call center staff).

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  7. 5.0
    Current Employee, less than 1 year

    Organizational skills are a must!

    Jul 29, 2022 - Installation Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great company and benefits and amazing teammates! Lots of resources to do your job effectively from a work from home environment!

    Cons

    If you have not been in the industry it will take a bit to catch on to the lingo and rules and regulations that revolve around retirement plans. Be patient.

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  8. 5.0
    Former Employee, more than 3 years

    Erisa

    Jul 22, 2022 - Erisa Attorney in Brainerd, MN
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team, technology oriented, compliance focused.

    Cons

    No cons. I enjoyed my time there

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  9. 4.0
    Current Employee, less than 1 year

    Amazing!

    Jul 21, 2022 - Benefit Coordinator 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The atmosphere. The leadership. The benefits. The most welcoming team(s). The work- life balance!

    Cons

    I haven't been working here long enough to find cons.

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  10. 5.0
    Current Employee, more than 10 years

    Career path

    Jul 19, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    There are plenty of training opportunities, but dictation reimbursement, and advancement opportunities at Ascensus.

    Cons

    Patience is needed to advance. The opportunities are there, you just need to wait for the right opening.

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Viewing 1 - 10 of 374 Reviews

Ascensus Reviews FAQs

Ascensus has an overall rating of 3.8 out of 5, based on over 411 reviews left anonymously by employees. 78% of employees would recommend working at Ascensus to a friend and 71% have a positive outlook for the business. This rating has been stable over the past 12 months.

According to anonymously submitted Glassdoor reviews, Ascensus employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Ascensus. This rating has improved by 2% over the last 12 months.

78% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ascensus 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Ascensus to be career development, coworkers, benefits and the cons to be culture, compensation, management.

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Ascensus photo of: Tampa, FL
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