Ascensus Reviews
Updated Aug 10, 2022
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Found 374 of over 411 reviews
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Top Review Highlights by Sentiment
- "Outdated technology, lots of upper management has been there forever and they are set in there ways." (in 10 reviews)
- "Managers not having the experience to manage a team of different background and skillsets" (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of Ascensus and is not affected by filters.
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- Current Employee, less than 1 year★★★★★Featured Review
Pros
They have a great training/coaching program, a good range of salary, an ability to work remotely and a great corporate culture that emphasizes ownership and work/life balance. I am so excited to be here!
Cons
I do not have any cons that come to mind. The only thing that has happened is my system updated and I did not have certain programs afterwards. I had to spend time with IT regarding it. I think that would be expected, however, with any role that involves technology.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Team and atmosphere of belonging starts right away. Great group of leaders in the Sales division.
Cons
Multitude of programs and sites can be overwhelming.
- Current Employee, less than 1 year★★★★★
Pros
Great people who have been very welcoming. Leaders are well informed and willing to help. Amazing culture with an eye toward the future which means great opportunities to move forward.
Cons
Some slight IT troubles when I first started that made things slightly frustrating, but they were rectified in a timely manner.
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Family Oriented and very Understanding. Teammates helping newbies. Top training on anything you need to succeed.
Cons
Not able to meet your teammates face to face only virtually. That's the only bad thing I can say about working for Ascensus.
- Current Employee, less than 1 year★★★★★
Pros
Opportunities to improve, GREAT training program/resources, amazing support from managers, useful internal helplines
Cons
Lower pay, call center setting (personally not my favorite, but not too bad)
- Current Employee, more than 8 years★★★★★
Pros
Excellent community of people. Very low internal 'drama'. As low stress as possible. Everyone works together honestly, fairly, and compassionately. Leadership listens to everyone, and makes smart decisions, given the resources available. Management was the first to take a pay cut during covid. Company is very forward thinking about in office vs remote work, and has changed the structure of our office space to encourage hybrid and remote work as much as possible. Information Security is top notch.
Cons
Very few people running a system many times larger than initially intended. Each person 'wears many hats'. Documentation is non existent for developers and scrum teams. The Call Center has better training and documentation than IT. The infrastructure is old and monolithic. It was built in and for the 00's. Information security might be a little too good, it's hard to new hires and consultants to get access to the systems even internally. Expect a long onboarding process, and lots of confusion around onboarding (except call center staff).
Continue reading - Current Employee, less than 1 year★★★★★
Pros
Great company and benefits and amazing teammates! Lots of resources to do your job effectively from a work from home environment!
Cons
If you have not been in the industry it will take a bit to catch on to the lingo and rules and regulations that revolve around retirement plans. Be patient.
Continue reading - Former Employee, more than 3 years★★★★★
Pros
Great team, technology oriented, compliance focused.
Cons
No cons. I enjoyed my time there
- Current Employee, less than 1 year★★★★★
Pros
The atmosphere. The leadership. The benefits. The most welcoming team(s). The work- life balance!
Cons
I haven't been working here long enough to find cons.
- Current Employee, more than 10 years★★★★★
Pros
There are plenty of training opportunities, but dictation reimbursement, and advancement opportunities at Ascensus.
Cons
Patience is needed to advance. The opportunities are there, you just need to wait for the right opening.
Ascensus Reviews FAQs
Ascensus has an overall rating of 3.8 out of 5, based on over 411 reviews left anonymously by employees. 78% of employees would recommend working at Ascensus to a friend and 71% have a positive outlook for the business. This rating has been stable over the past 12 months.
78% of Ascensus employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Ascensus 4.1 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at Ascensus to be career development, coworkers, benefits and the cons to be culture, compensation, management.
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