Ascensus Reviews | Glassdoor

Ascensus Reviews

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Found 169 reviews

3.1
StarStarStarStarStar
Rating TrendsRating Trends
56%
Recommend to a Friend
84%
Approve of CEO
Bob Guillocheau
103 Ratings
Pros
  • "Work from home opportunities after specified length of employment(in 17 reviews)

  • "Great work environment, mentors were very helpful, meaningful work(in 14 reviews)

Cons
  • "Core values are a joke among people that work for this company(in 9 reviews)

  • "Work load is heavy, lots of overtime during busy season with little vacation time allowed during holiday months of November and December, low pay(in 9 reviews)

More Pros and Cons
  1. Featured Review

    "Wonderful environment to work. Great people and company doesn't make work your life."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Applications Analyst in Fort Wayne, IN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Ascensus full-time for more than a year

    Pros

    Great hours, pay and co-workers and bosses are always available to help.

    Cons

    There are no cons that I've come across with Ascensus.

    Advice to Management

    Keep up the great work! You all are amazing.

    Ascensus2019-01-31
  2. Helpful (2)

    "They hired"

    StarStarStarStarStar
      Current Employee - Data Processor 

      I have been working at Ascensus full-time for more than a year

      Pros

      so they can't be all bad

      Cons

      can they? maybe they can

      Ascensus2019-04-24
    • "Solid Company"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - ERISA Consultant in Brainerd, MN
      Recommends
      Neutral Outlook
      Approves of CEO

      I worked at Ascensus full-time for more than 9 years

      Pros

      Very professional company with room for professional advancement

      Cons

      Wages were a bit on the lower end of the spectrum

      Ascensus2019-05-16
    • "Great Company, Growing Too Fast"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retirement Services Consultant in Tucson, AZ
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ascensus full-time for more than 2 years

      Pros

      Exciting environment with management that is easy to talk to

      Cons

      Outdated systems, needs better communication between units

      Ascensus2019-04-24
    • Helpful (1)

      "Don’t work in the Madison or Brainerd offices!"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Senior Consultant in Madison, WI
      Doesn't Recommend
      Negative Outlook
      Disapproves of CEO

      I worked at Ascensus full-time for more than 4 years

      Pros

      Their pay checks didn’t bounce.

      Cons

      Terrible leadership. All friends from high school telling each other they do great things. No facts or figures used.

      Advice to Management

      Close the Brainerd office. Too small of a community to attract and retain quality staff that aren’t friends of a friend. Creates a very toxic culture.

      Ascensus2019-05-08
    • Helpful (3)

      "Very hostile, impersonal environment"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Retirement Plan Consultant in Atlanta, GA
      Doesn't Recommend
      Negative Outlook
      No opinion of CEO

      I have been working at Ascensus full-time for more than 6 years

      Pros

      Great benefits package and flexibility to work at the office or remotely

      Cons

      You are just a number in a huge company and the higher-ups do not care about their people. All they care about is buying out as many companies as possible. it has a very "big brother" feel to it.

      Advice to Management

      Focus more on treating the associates you have like real people rather than spending all of your time acquiring new companies

      Ascensus2019-04-21
    • "Like working with a large family"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee 
      Recommends
      Neutral Outlook
      Approves of CEO

      I have been working at Ascensus full-time for more than 9 years

      Pros

      The culture, core values, and having fun at work!

      Cons

      The company has been growing in recent years so much by acquisitions and struggles to keep up with a changing pace.

      Ascensus2019-03-08
    • Helpful (10)

      "Great job if you don’t like people"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Plan Administrator 
      Doesn't Recommend
      Negative Outlook
      Approves of CEO

      I worked at Ascensus full-time for more than 6 years

      Pros

      Average salary and decent benefits

      Cons

      Not a good place if you have any ambition. They aren’t flexible and agile when bringing on new systems and processes. Creates few experts and terrible communication.

      Advice to Management

      Listen to your employees and promote from within. Too many good people are getting away because they’re not listened to. CEO is excellent, HR needs to be reported to HR, senior management is so focused on repeating the mission vision and values that they haven’t taken the time to read them.

      Ascensus2019-03-21
    • Helpful (9)

      "Avoid"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Former Employee - Staff Attorney in Dresher, PA
      Doesn't Recommend

      I worked at Ascensus full-time

      Pros

      Good pay and benefits, nice co-workers.

      Cons

      Everything else. What they don't tell you is you'll be working in a call center regardless of what degrees you have. Very stressful environment. Expect you to learn a lot in a short time and then will terminate you without notice simply because they "feel" you're not prepared. Turnover is high - they'll likely bring someone in to replace you while you're still there. Very poor upper management - don't care about their...

      Show More
      Ascensus2019-03-19
    • Helpful (4)

      "Good and Bad"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Operations Associate in Willow Grove, PA
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Ascensus full-time for more than 2 years

      Pros

      Work from home. Great boss.

      Cons

      Poor pay. Lack of training.

      Advice to Management

      Pay people what they deserve.

      Ascensus2019-02-15
    Found 169 reviews