Barneys Reviews | Glassdoor

Barneys Reviews

Updated May 21, 2017
196 reviews

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Full-time Part-time

3.2
Star Star Star Star Star
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Barneys CEO Mark Lee
Mark Lee
85 Ratings

196 Employee Reviews

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Pros
  • Best people, best employee discount, fun place to work (in 18 reviews)

  • great discount for employees and nice coworkers (in 16 reviews)

Cons
  • Women's upper management lack supportive/understanding to lead team to positive outcomes and work culture (in 9 reviews)

  • Not alot of room for growth after store manager, company is relatively small and only advancement would be at the home office in New York (in 5 reviews)

More Pros and Cons

  1. "Life at Barneys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Web Retoucher in Long Island City, NY
    Current Employee - Web Retoucher in Long Island City, NY

    I have been working at Barneys full-time (More than a year)

    Pros

    Amazing environment, great people.

    Cons

    Work hours could be better


  2. "Web Services"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Web Services in Lyndhurst, NJ
    Former Employee - Web Services in Lyndhurst, NJ
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Barneys full-time (Less than a year)

    Pros

    Great discount. Senior staff are kind, generous and helpful.

    Cons

    Work environment is cold and tense. Internal conflict with management is common chatter amongst the team. There seems to be a lack of training curriculum. There are very few hand out materials if any at all. (Why don't you have a new hire hand out for needed phone numbers, quick keys and things to remember?) Schedule is sporadic and you may close one day and open the next. This can be really challenging for people that need consistency in their work/life balance (which most people do). This was something that more senior staff members were consistently complaining about and those that had a set schedule knew it was a thorn in the side for others. Overall there was an idea that there were favorites that were given a set schedule and there were less favorites that were given "suicide" schedules. Which is a common complaint amongst the team there and that's an actual term in the office.

    Advice to Management

    How about having a closing team, mid day team and an opening team? If people know what's expected of them with the shifts that they're given they can adjust their lifestyle to fit it and be a long term employee that's happy. You can also give people the option to move into day shifts as they grow in seniority with the company and those shifts become available. You don't have to have an ego driven attitude about the schedule. That just gives others the impression that you lack empathy as a leader. (This is the way that it is... deal with it.) Also, having everyone train is a bad idea. There are just some people that do not like it and don't want it to be reqired of them. Some people just want to come to work and go home and are comfortable with that. There are also people that lack patience, cannot embrace change or cannot connect with new hires. These are good mannered people that just don't have the talent to teach. Maybe you can incent the trainers and give them more pay during the training that they give and if they have a successful trainee that joins the team for full time they actually get a slight one time bonus or gift card? This may incent success in the environment and provoke your trainers to advocate for new hires instead of giving off the impression that they are expendable and/or unwanted. ( I actually heard a temp say they were "under fire". That's not a good way to start.) I personally experienced people that were angry at you for making them sit with me and I got the brunt of it. In the end they had made up their mind to give shotty training and continually needed to either go to the bathroom, chatter about me to other employees,which I overheard, take a 10 minute break and left me feeling utterly defeated. Take a stance of empowerment with your employees. People need to feel welcome and leave there like they have a good place to come to for 8 hours of the day. They contribute to making your business successful. You have nothing without a team. You should do your best to actually be part of it and provoke your leads to do the same instead of having them seem like they do nothing but online shop during sales,are unavailable and unresponsive when needs are voiced or just do not respect the protocols that are in place. (I heard more than 1 person complain about this.) It could be a great environment that is inclusive for everyone but it seems that some are immediately welcome and some that are not. Also, within a few hours of working there it was clear that there was a lot of internal conflict. It may be time to let those that don't help the environment flourish to go. If someone hates their job then they'll create a toxic environment that just perpetuates itself. Also, are you keeping systems in place that simply don't work? There's a reason that you see a high turnover there and for BNY I think that's something that isn't a good fit for the brand. It's common knowledge that rigidity is not a tool for success. Sometimes a square peg may not fit but you can find that square hole if you're a solution maker. Training, trainers and continued development are key for that success. I hope you find that.


  3. "Very Professional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Scottsdale, AZ
    Former Employee - Sales in Scottsdale, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barneys full-time (More than a year)

    Pros

    Great Product, Rewarding if you're willing to work hard.

    Cons

    Retail is dying, not sure of the future.


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  5. "Sales Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Recommends

    I worked at Barneys full-time (More than a year)

    Pros

    Creative; Job was commission based

    Cons

    Limited vacation days; unionized and management focused on numbers and not people development


  6. "barneys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Stylist in Seattle, WA
    Former Employee - Stylist in Seattle, WA

    I worked at Barneys full-time (More than a year)

    Pros

    working with designer brands as well as up and coming brands

    Cons

    Be able to address the facts of a situatuion

    Advice to Management

    none


  7. "Decent discount - zero growth opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Barneys full-time (More than 3 years)

    Pros

    Decent discount,good employee handbag sales.

    Cons

    Hours,management,merchandise,cosmetics dept. in the basement.


  8. "Alright"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cashier in Forks, WA
    Former Employee - Cashier in Forks, WA

    I worked at Barneys (Less than a year)

    Pros

    Pepole people and people again

    Cons

    Owners owners prices hours prices

    Advice to Management

    You need to be alot nicer to your workers


  9. Helpful (2)

    "Barneys New York"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Riverhead, NY
    Former Employee - Sales Associate in Riverhead, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barneys full-time (More than a year)

    Pros

    Employee discount and benefit package.

    Cons

    Lack of management and support. No communication at all. Very toxic working environment because management encourages employees to fight over clients. Truly sad to be around.

    Advice to Management

    Listen to your employees and treat them with respect. Learn how to do your job.


  10. Helpful (1)

    "Barneys"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Chicago, IL
    Former Employee - Sales Associate in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    good company overall poor management

    Cons

    a lot of gossiping and favoritism

    Advice to Management

    stop gossiping


  11. Helpful (5)

    "Meeeeh!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Chicago, IL
    Former Employee - Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barneys full-time (More than a year)

    Pros

    Meeting interesting customers, decent salary if you work hard to build your client base and follow up.
    Good merchandise.

    Cons

    Bussiness model is to play sales associate's against each other and let them fight over customers.
    Feast or Famine.
    The working environment can be extremely toxic, very little done to inspire staff.

    Advice to Management

    Drain the swamp of bully mentality sales staff who sell a lot but do at the expense of intimidating others and being disrespectful. HR needs to go, completely incapable and disconnected.


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