Booker Reviews | Glassdoor

Booker Reviews

Updated June 28, 2017
143 reviews

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3.5
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Booker CEO Josh McCarter
Josh McCarter
103 Ratings

143 Employee Reviews

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  1. Helpful (1)

    "Great company and quickly growing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Scottsdale, AZ
    Current Employee - Sales in Scottsdale, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booker full-time (More than a year)

    Pros

    The culture here is great. Everyone truly lives the core values that are spoken about on a daily basis and the teamwork here is incredible. Very solution oriented rather than fostering an environment to let issues persist and not be fixed.

    Cons

    While the company is growing there are not many leadership positions that open quickly, but the opportunity is there to work for. I wish everyone was in one office instead of spread out across a few different states but there is plenty of collaboration to make it feel connected.


  2. "sales executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Executive in Tempe, AZ
    Former Employee - Sales Executive in Tempe, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Booker full-time

    Pros

    great culture when I was there... CEO was suoer down to earth.

    Cons

    its a very over saturated market to sell into.

  3. Helpful (2)

    "Incredible company - great place to grow and learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Director, Marketing in Phoenix, AZ
    Current Employee - Senior Director, Marketing in Phoenix, AZ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Booker full-time (More than a year)

    Pros

    Excellent culture, benefits, company as a whole. A lot of companies care either about their sales numbers or their employees. Booker cares a lot about both. The Exec Team is the best I've ever worked with and 100% feel they have the company and employees best interest in mind at all times.

    If you're looking for a company where Marketing and Sales actually get along and do whatever it takes to accomplish their goals, this is the place for you.

    Bonus: The brand new office in AZ is amazing.

    Cons

    The one benefit I would like Booker to add is a 401K matching program.

    Advice to Management

    Keep doing what you're doing. You've made some huge changes over the past two years and are moving in the correction direction.


  4. Helpful (2)

    "Supportive Management & Good opportunities for growth"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in New York, NY
    Current Employee - Account Executive in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Booker full-time (More than 3 years)

    Pros

    - start-up culture gives you more opportunities to grow and earn more responsibility
    - work hard/play hard environment
    - supportive managers that I feel truly care about my personal well being in addition to my work at booker.
    - freedom to get work done in whatever way works best for me; don't feel like I am being micromanaged
    - coworkers are awesome

    Cons

    - sometimes there is a lack of communication amongst departments and also between management and staff
    - disorganized/not super professional HR
    - we are told about product updates that are coming up, but nothing seems to actually get done when they say
    - the direction of the company often changes and it's hard to keep up
    - higher pay would be nice

    Advice to Management

    Put more effort into making sure your good employees are happy. I think it's easy to forget about checking in on things like that, but I do know some people who are thinking of looking elsewhere because they aren't getting enough attention or direction from managers.


  5. "Production Support Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Production Support Analyst in New York, NY
    Current Employee - Senior Production Support Analyst in New York, NY
    Recommends
    Positive Outlook

    Pros

    HR and my boss have taken an interest in my career and helping me grow down a good career path. I appreciate the time and work they have put in to show that I am a valued employee.

    Cons

    Nothing really bad to say. Got a lot of good things going for me here.


  6. Helpful (2)

    "Determined Company at the Brink of Its Full and Awesome Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Booker full-time (More than 5 years)

    Pros

    - Many amazing, passionate, and intelligent coworkers
    - Tons of potential for growth in product capabilities
    - Entrepreneurial spirit of helping small businesses succeed
    - Dedicated executive leadership
    - Agile work environment

    Cons

    - Numerous shifts in company direction
    - Significant organizational changes and department restarts
    - Career opportunities and compensation could be more competitive

    Advice to Management

    Continue to embrace communication across all teams and departments. Transparency and the ability to seek critical insights from all levels ultimately strengthens culture and performance company-wide. Deeply cultivate and reward talent/merit! Really intrinsically define the core purpose of the product, the value to the businesses/humans you serve, your market advantages, your true weak points, the culture of Booker, and never lose sight of those parameters in everything Booker does.


  7. Helpful (1)

    "Run. Run really really fast."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Success Specialist in New York, NY
    Former Employee - Client Success Specialist in New York, NY
    Neutral Outlook
    Disapproves of CEO

    I worked at Booker full-time (Less than a year)

    Pros

    There is beer on tap. They have holiday parties sometimes and the most of the people are good. I honestly have nothing else to write. Except run.

    Cons

    I am surprised this company lasted as long as they have. It's disorganized, very little communication and the product sucks. The atmosphere is like a never ending bad college party.

    Advice to Management

    Care about the people working under you.

  8. "Weak leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Booker full-time (More than 3 years)

    Pros

    Free food (sometimes) and alcohol (a lot ) and not a whole lot else to say any thing good about...floundering it appears

    Cons

    Pretty much lost IMO, leadership changes to improve it all, supposedly, but the core leaders stay the same and the new leaders of the last year seem to add little value, just more cliques and buddy systems. Product pretty much the same as it ever was, and has not improved much in years, serving the same markets too.

    Advice to Management

    Change out the old school leaders who got the company where it is and keep it there


  9. Helpful (1)

    "Low pay + high stress"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Booker (More than a year)

    Pros

    Some of the employees are really nice.

    Cons

    -clique-y environment
    -pay
    -communication between departments
    -VPs= some are a waste of money, are just difficult to deal with, and just make things harder for staff.
    - senior staff are under the thumbs of VPs, and just deliver orders to the employees. Just throw on more work instead of helping
    -free food is cool, but when its unhealthy, you just gain weight
    -HR can be disorganized
    -everything seems to be solved with alchohol
    -every dept has shrinked, except for sales, which keeps growing. Sales is the one dept that doesnt know how the system works, and makes life hard for everyone else.
    -Can't really think of a pro other than I made a couple of nice friends working there. But friends dont pay the bills, and lots of the employees are self important.

    Advice to Management

    -your employees that make less than $50,000 work really hard and deserve more money
    -pay your VPs and Senior staff less, and have them step up instead of barking orders.


  10. Helpful (1)

    "If you can make it here you can make it anywhere, New York New York"

    StarStarStarStarStar
    Former Employee - Software Engineer in New York, NY
    Former Employee - Software Engineer in New York, NY
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Booker full-time (More than a year)

    Pros

    They feed you
    Booze everywhere
    College campus

    Cons

    NYC office shrunk 60 %
    ping pong table makes noise when your working
    No formal training program

    Advice to Management

    Try to retain good talent


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